Food & Beverage Attendants Permanent Part Time

5 months ago

Chadstone, Australia M GALLERY Full time

Company Description

At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, industry training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.

**Who we are**

A sanctuary of style, Hotel Chadstone Melbourne MGallery offers the perfect luxury escape nestled close to the city of Melbourne. Its unique design marries both exclusivity and comfort allowing guests to feel a sense of home during their stay, whilst transporting you into a world of glamour and opulence. Offering exclusive experiences, exceptional service and boasting views of the Melbourne skyline, Port Phillip Bay and the Dandenong Ranges, this five star hotel has been built with the ultimate in guest experience in mind.

**Job Description**:
**We are currently recruiting for**:

- Barista (Breakfast)
- Bartender
- Section Waiters - Lunch & Dinner
- In-Room Dining Attendants

You will join our Food & Beverage team and assist in the smooth operation of our catering outlets. Your food and beverage knowledge is unrivalled. You are guest obsessed and have built your reputation on delivering exceptional dining experiences with a focus on building a culture of intuitive service that creates special moments for all guests. You will be part of a Food & Beverage team that delivers outstanding service across breakfast, lunch and dinner, as well as a premium bar offering and our meetings & events space.

**Hourly Pay rates**:

- Mon to Fri: $24.08 (+ $2.62 evening loading after 7pm)
- Saturday: $30.10
- Sunday: $36.12
- Public Holidays: $54.18

Plus:

- Weekly guaranteed hours
- Annual leave entitlements
- Sick leave entitlements

**Qualifications**:
**What we're looking for**:

- An unbridled passion for food and a love of sharing your 'food stories' with our patrons.
- Good communication and interpersonal skills with a high level of organisation, accuracy and attention to detail
- The confidence to explain our menu to guests with gusto, assisting those with special dietary needs or preferences as well as provide enthusiastic assistance when recommending wine and beverages
- An ability to find the "Yes" in every situation
- A passion for maximising sales opportunities by upselling items
- A calm nature in the midst of a fast paced environment
- The necessary skills to actively resolve complaints and challenges presented by customers.
- A team player with the ability to assist in all areas of F&B operations during peak times

**The must haves**:

- Previous customer service or hospitality experience
- Your Responsible Service of Alcohol (RSA) Certificate
- The ability and flexibility to work various rostered shifts, including early mornings, late evenings and on weekends

**What’s in it for you**:

- Great benefits - worldwide accommodation and food & beverage discounts from you first day, Chadstone shopping centre discounts (at selected stores), free nights’ accommodation on your anniversary with Accor, free & confidential employee assistance program, discounted health insurance
- Live in Melbourne's South-East? Work close to home and avoid the CBD
- Endless learning & career development opportunities with Australia's largest hospitality group - Accor
- Industry-leading training and development opportunities with Accor Academy
- Work your way at Accor with flexible work arrangements
- Be part of a dynamic hotel environment with a supportive and fun team

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