Hotel Receptionist

4 months ago

Mollymook Beach, Australia Red Star Mollymook Full time

**Job Type**: Causal Front Desk Officer

**Shift Hours**:

- **Tuesday & Wednesday**: 4:00 PM - 8:00 PM
- Thursday 2:00 PM -8:00 PM
- Saturday 3:00 PM- 8:00 PM

**Job Overview**:
We are seeking a reliable and experienced Hotel Receptionist to join our front desk team. This role offers fixed hours, making it an ideal opportunity for someone looking for a second job. You will be responsible for providing exceptional customer service, handling guest check-ins and check-outs, and ensuring a smooth operation at the front desk.

**Key Responsibilities**:

- Greet and welcome guests with a friendly and professional demeanor.
- Manage check-ins, check-outs, and reservations.
- Answer phone calls and handle guest inquiries promptly.
- Process payments and manage billing accurately.
- Provide information about hotel services, local attractions, and transportation.
- Ensure the reception area is tidy and well-organized.
- Address and resolve any guest complaints or issues.

**Requirements**:

- Previous front desk or customer service experience in a hotel or hospitality environment.
- Excellent communication and interpersonal skills.
- Strong organizational skills with attention to detail.
- Ability to work independently and handle multiple tasks.
- Reliable and punctual with a strong work ethic.
- Must be available to work every Tuesday, Wednesday and Thursday and Saturday Afternoon.

**Benefits**:

- Fixed shifts that suit a second job.
- Opportunity to work in a friendly and dynamic team.
- Competitive hourly rate.

**Job Types**: Part-time, Casual

Pay: $30.00 - $32.00 per hour

Expected hours: 15 per week

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Morning shift
- Shift work

Work Location: In person

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