Reservations Agent

Operations | Mornington Peninsula and Bass Coast

Closing date: 28/08/2023

**About Alba**

Alba offers contemporary indoor, open-air, and outdoor thermal bathing and spa experiences designed to rejuvenate and recalibrate. Open for breakfast, lunch and dinner, Alba’s restaurant Thyme, showcases locally sourced, seasonal produce in our menu created by well-known chef, restauranteur, cookbook author and television presenter, Karen Martini.

**The Role**

To be successful in this role you will love the soft persuasion in maximising sales with outstanding accuracy, and the ability to multi - task in servicing our guests to the highest standard.

This is a full-time role, working accross a 7 day roster (between the hours of 8am-8pm) so weekend availability is essential.

**About You**
- You have recent experience in a similar role.
- You have experience with a Property Management System.
- You are guest-centric, a team player, and have a positive attitude.
- You have excellent personal presentation and strong communication skills.
- You are capable, reliable and responsible.

**Why work with us**

We believe that our staff are the driving force behind our success. We are committed to creating a workplace environment where individuals can thrive, grow and make a meaningful impact.
- **You** will have the opportunity to work and contribute to the growth of a dynamic and innovative business.
- **We** provide training and ongoing development initiatives to encourage and support your personal and professional growth.
- **You** will be part of a diverse and inclusive community that values different perspectives and ideas.
- **We** offer rotating rosters to help you manage your personal and professional commitments.
- **We** offer a comprehensive wellness program that includes access to discounted fitness facilities, flu vaccinations, complimentary bathing at Alba, property discounts to use with your family and friends and access to our Employee Assistance Program.
- **Y**ou** will have the opportunity to contribute to our sustainability initiatives.
- **We** provide a strong emphasis on workplace culture which aligns with our values: Authentic, Respectful, Sustainable, Connected.
- **You** will be supported by an experienced and enthusiastic Leadership Team.

**How to Apply