Employee Relations Manager

2 months ago

Smithfield, Australia Crown Equipment Full time

An opportunity has become available for an Employee Relations Manager to partner with business stakeholders and lead workplace investigations and effectively manage disciplinary matters relating to conduct and performance.

Strong problem solving and analytical skills combined with an excellent level of interpersonal and negotiations skills including ability to liaise effectively with diverse stakeholders, build relationships and interact with a wide client base is necessary to succeed in this role.

The Employee Relations Manager will be working alongside the HR team, bringing a practiced approach to sensitive complaints and investigation handling in the ER space. This role will be reporting to the General Manager Human Resource.

**Responsibilities & Duties**
- To effectively manage all matters and complaints.
- Manage and conduct investigations, this is inclusive of developing investigation and risk plans, securing evidence, interviewing witnesses and drawing objective and fair conclusions, preparing reports and maintaining accurate records.
- Provide employee relations advice, and complaint handling and case management support to senior leaders, line management, human resources, and ideally dealing with employee unions.
- Liaise with diverse stakeholders, build strong relationships and interact effectively with a wide client base.
- Provide high level guidance and influence outcomes.
- Operate strategically in a HR context, exercising high levels of problem solving and analytical skills.

**Requirements**:
**Skills & Experience**
- Extensive experience providing employee relations advise and providing case management support to stakeholders at all levels.
- High level interpersonal and negotiations skills.
- Strong problem solving and analytical skills.
- Excellent verbal and written communication skills.
- Demonstrated superior sound judgment and an advanced level of emotional intelligence, especially in relation to dealing with highly sensitive, confidential, and potentially controversial matters with tact, sensitivity, and respect.

**Benefits**

**What sets us apart?**

Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally.

As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:

- A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
- Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
- Corporate Rates for Private Health Insurance.
- An inclusive working environment.
- An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.

**The Company**

Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Company Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading-edge technology.

  • Employee Relations Advisor

    3 weeks ago

    Smithfield, South Australia Crown Equipment Full time

    An opportunity has become available for an Employee Relations Manager to partner with business stakeholders and lead workplace investigations and effectively manage disciplinary matters relating to conduct and performance.This role will be reporting to the General Manager Human Resource.Responsibilities include effectively managing all matters and...

  • Employee Relations Advisor

    2 months ago

    Smithfield, Australia Crown Equipment Full time

    An opportunity has become available for an Employee Relations Manager to partner with business stakeholders and lead workplace investigations and effectively manage disciplinary matters relating to conduct and performance. Strong problem solving and analytical skills combined with an excellent level of interpersonal and negotiations skills including ability...

  • Employee Relations Specialist

    2 weeks ago

    Smithfield, South Australia Crown Equipment Full time

    Crown Equipment, a global leader in Materials Handling Equipment, seeks an experienced Employee Relations Specialist to join our team.As a key member of our HR department, you will play a critical role in supporting business stakeholders and leading workplace investigations. This exciting opportunity requires strong problem-solving skills, excellent...

  • Employee Relations Consultant

    1 week ago

    Smithfield, South Australia Crown Equipment Full time

    Crown Equipment, a leading global Materials Handling Equipment company, is seeking an Employee Relations Consultant to join their team.About the RoleThis exciting opportunity involves partnering with business stakeholders and leading workplace investigations to effectively manage disciplinary matters relating to conduct and performance.Key ResponsibilitiesTo...

  • Employee Relations Specialist

    1 month ago

    Smithfield, South Australia Crown Equipment Full time

    Job SummaryCrown Equipment seeks a highly skilled Employee Relations Manager to partner with business stakeholders and lead workplace investigations.Key ResponsibilitiesManage all matters and complaints effectively.Conduct investigations, develop investigation plans, secure evidence, and draw objective conclusions.Provide employee relations advice and...

  • Employee Relations Strategist

    3 weeks ago

    Smithfield, South Australia Crown Equipment Full time

    Job OverviewCrown Equipment, a global leader in Materials Handling Equipment, is seeking an experienced Employee Relations Strategist to join our team. This role offers a unique opportunity to partner with business stakeholders and lead workplace investigations while effectively managing disciplinary matters.About the RoleAs an Employee Relations Strategist,...

  • Employee Relations Strategist

    2 weeks ago

    Smithfield, South Australia Crown Equipment Full time

    Join Crown Equipment as a seasoned Employee Relations Strategist, where you will play a pivotal role in shaping the future of our company.Crown Equipment, a renowned global Materials Handling Equipment company, is seeking an exceptional professional to lead workplace investigations and effectively manage disciplinary matters. As an integral member of our HR...

  • Senior Employee Relations Specialist

    3 weeks ago

    Smithfield, South Australia Crown Equipment Full time

    About the RoleAs a Senior Employee Relations Specialist at Crown Equipment, you will play a critical role in partnering with business stakeholders to drive workplace investigations and effectively manage disciplinary matters relating to conduct and performance. This position requires strong problem-solving and analytical skills, as well as excellent...

  • National Service Administration Manager

    2 months ago

    Smithfield, Australia Crown Equipment Full time

    **About the Role** We are seeking a highly skilled and motivated National Service Administration Manager to lead our National Service Administration team. In this role, you will be ensuring a high level of support to the National Service Account Managers, branches, and Customers by accurately maintaining the systems, producing monthly reports, accurate...

  • Field Service Manager

    3 months ago

    Smithfield, Australia Crown Equipment Full time

    **About the Role** Due to growth, we are looking for an energetic, results-oriented, achiever to join our Sydney Service team. As a Field Service Manager, you will have the opportunity to lead a team of site and field technicians and be responsible for ensuring the operational excellence of the technical service team under your management. Reporting to the...

  • Customer Service Manager

    6 months ago

    Smithfield, Australia Labourpower Recruitment Services Full time

    Smithfield Location - $80-$90k per annum negotiable - Monday to Friday - flexible starting times based on rotating roster We are currently seeking an experienced Customer Service Manager to lead a team of 7 within a national transport company. - Provide front line high quality service to customers - Provide customers with accurate information regarding the...

  • Category Manager

    2 months ago

    Smithfield, Australia Vinidex Pty Ltd (Australia) Full time

    About us For over six decades, Vinidex has been leading the way - setting the industry benchmark for pipeline systems and solutions. We make life flow with groundbreaking, high-quality products, connecting everything from water, gas, and energy throughout Australia. We are proud of our focus on operating on 100% renewable energy by 2025 and our recycling...

  • Operations Manager Anz

    6 months ago

    Smithfield, Australia RS Full time

    About the role: - To lead the safe, secure and efficient operation of the Distribution Centres (DCs) in ANZ through recruitment, development and motivation of staff to continually improve processes and performance that support the achievement of strategic objectives in respect of service, quality and cost. - Working closely and aligned with the regional...

  • Retail Business Manager/marketing Assistant Manager

    6 months ago

    Smithfield, Australia Priceworth Furniture Full time

    **About Priceworth** Since Priceworth first opened their doors to the scooter community in 2008, the humble store lead by passion for the industry has today evolved into an industry-leading omni-channel retailer. At Priceworth, the Customer is the heart of everything we do, and your skills and attitude to put customer first will play an integral role in...

  • HR Administrator

    6 months ago

    Smithfield, Australia ACE RECYCLING GROUP PTY. LTD. Full time

    **HR Officer/Administrator** **About the company** ACE Recycling Group is a leading recycler under the Commonwealth National Product Stewardship Scheme for TVs and Computers (NTCRS). ACE is fully accredited to ISO 9001/14001, AS/NZS 5377 & R2v3. With our head office is in Smithfield, NSW, and recycling facilities in Sydney, Newcastle, Melbourne and...

  • Territory Manager

    2 months ago

    Smithfield, Australia Philmac Pty Ltd (Australia) Full time

    About Us: Philmac was established in 1929 by a talented engineer “Mac” Phillips and has been operating for over 90 years. We are the leading global innovator for the connection and control of water and energy. With the Aliaxis group as our parent company, we are part of one of the world's largest global networks of plastic pipe and fitting manufacturers...

  • Aluminium Extrusion Training Production Manager

    6 months ago

    Smithfield, Australia Capral Full time

    Full time role - Competitive Salary + Bonus Scheme Great Employee Benefits - Genuine career and progression pathway opportunities - Smithfield, NSW location **About the Role**: This role is responsible for directing and developing manufacturing policies and processes. It is also involved in delivering comprehensive training programs for employees involved...

  • National Transport Manager

    6 months ago

    Smithfield, Australia Fleetwood Australia Full time

    ASX listed company & market leader in modular construction - Play a pivotal role within our leadership team - Great salary package on offer - Smithfield location Fleetwood Australia exists to create innovative spaces for people to thrive. We aim to be the leader in reimagining sustainable spaces and have a clear strategy to Build, Transform and Grow our...

  • Retail Business Manager

    6 months ago

    Smithfield, Australia Priceworth Furniture Full time

    **About Priceworth** Since Priceworth first opened their doors to the scooter community in 2008, the humble store lead by passion for the industry has today evolved into an industry-leading omni-channel retailer. At Priceworth, the Customer is the heart of everything we do, and your skills and attitude to put customer first will play an integral role in...

  • Retail Business Manager

    6 months ago

    Smithfield, Australia Priceworth Furniture Full time

    **About Priceworth** Since Priceworth first opened their doors to the scooter community in 2008, the humble store lead by passion for the industry has today evolved into an industry-leading omni-channel retailer. At Priceworth, the Customer is the heart of everything we do, and your skills and attitude to put customer first will play an integral role in...