Receptionist

**Posted**:
04/08/2023**Closing Date**:
03/09/2023**Job Type**:
Casual**Location**:
Thomastown**Job Category**:
Administration & Office**We are NeuroRehab Allied Health Network, we exist to empower people with a neurological condition to live life full of choice, inclusion and new possibilities.**

Our core values are - **_We’re on your team, We Innovate, We are Enthusiastic and We Expand horizons_**

We are a respected, multi-disciplinary rehabilitation

**NeuroRehab Allied Health Network exists to empower people with a neurological condition to live life full of choice, inclusion and new possibilities.**

Our core values are - _We’re on your team, We Innovate, We are Enthusiastic and We Expand horizons_

We are a respected, multi-disciplinary rehabilitation service catering to the unique needs of people with neurological conditions. We provide the most comprehensive allied health services in our sector with nine innovative rehabilitation centres across Melbourne, Geelong, Hobart, & Albury and an extensive home visit and community-based service.

**Culture**

We are a family-run business and have a super **friendly team culture.** Our highly supportive team members are linked in the desire to work collaboratively, respectfully, inclusively and enthusiastically with each client towards their goals. We invest in the professional development and well-being of our team to ensure the best outcomes for our clients and team members

**What we would like to offer you**:

- Team culture is important to us at NeuroRehab. We are **Great Place To Work **2023-24 (4th time) certified and very proudly ranked 9th in **B**e**st Workplaces Australia** list 2023
- Health and well-being initiatives with our Employee Assistance Program.
- Supportive team environment to inspire your growth.
- Active Learning & Development programs.
- Celebrate our quiet achievers and our loud ones.
- Regular funded social events with the team and greater NRAHN organisation.
- Be part of people's rehab journey
- Permanent role with job security.
- Job Description**Receptionist role for NeuroRehab**

We seek Receptionists to join our Thomastown team to work in front-of-house reception and assist with administration duties. Ideally, you would have experience in allied health or disability reception and an awareness of the NDIS would be a strong advantage (though not entirely essential if you're a bubbly and enthusiastic person)

The days for the casual role are locked in for Monday 8:45am - 3:00pm, with the flexibility to cover shifts as required.

We also have a casual role at Deer Park on Tuesday 8:45am - 6:00pm with some flexibility for additional shift cover.

At NeuroRehab we consider our Reception Team to be the **HEART** of NRAHN - **H**ighly **E**fficient **A**pproachable **R**eception **T**eam

Our clients are predominantly NDIS participants along with some TAC and My Aged Care-funded clients.
NeuroRehab Allied Health Network is committed to being a child-safe, child-friendly and child-empowering organisation and has a zero-tolerance approach to any form of child abuse.

The pay rate will follow the Health Professionals and Support Services Award 2020 - support services level 5 category at $27.07/hr (+25% casual loading for casual role **$33.84/hr**).

NeuroRehab Allied Health Network recognises the value of our reception team as an integral part of our clients’ rehabilitation journeys. We are searching for receptionists adept at traditional reception skills but can add to a client's rehabilitation through skilled communication, inclusiveness and oozing bubbly & positive vibes We like to consider our Receptionist as part of our therapy team
- Desired Skills and Experience**Requirements**:

- Documentation and administration tasks
- Greeting and creating a friendly, positive, motivating atmosphere for clients
- Managing phone enquiries and bookings
- Managing our Therapist and Allied Health Assistants diary bookings
- Occasionally assisting therapists directly
- Invoicing and account payments
- Opening and closing procedures
- Basic practice housekeeping and COVID-19 cleaning compliance tasks
- Up-to-date Covid-19 vaccination (3 doses)

**Skills & Experience**
- Experience in allied health, medical reception or administration advantageous
- An understanding of the NDIS system highly advantageous
- Clear, patient and friendly communication style
- Experience communicating with people with a disability
- Exceptional interpersonal skills
- Computer literacy
- Great multi-tasker
- Full Covid-19 vaccination status

**Diversity and Inclusion**

We acknowledge the Traditional Custodians of the land, & pay our respects to Elders past, present & emerging.

** Applications Close 21 August 2023 **

To display your communication skills be sure to submit a cover letter along with your resume.