Customer Service Officer
2 months ago
**Darra QLD 4076**
**Competitive**
**Contract/Temp**
**Who will you be working with?**
Our client is the industry leader in foam packaging, expanded polystyrene foam, injection moulding and vacuum forming, With a diverse portfolio of high quality brands and products, they service a number of industries including agriculture & aquaculture, general packaging, industrial & automotive, building & construction, science & medical, retail & leisure and custom moulding.
- They are currently looking for a customer service officer to join their site in Darra. To provide sales support and technical information to customers.
- ***
**What are the benefits?**
- Monday to Friday
- Work in a supportive, friendly team
- Established organisation with strong industry presence
- Training and development provided
**What will you be doing?**
- First point of contact, ensuring a warm and professional experience for all inquiries.
- Establish and maintain strong customer relationships, with regular communication, ensuring that our customers consistently feel valued and well-supported.
- Effective management of back orders and high value/sensitive orders.
- Frequent coordination with broader team, contributing to a seamless and exceptional customer experience.
- Processing quotes and orders in a highly efficient manner, guaranteeing that customer orders are handled accurately and promptly.
- Generate picking, delivery dockets, scrap picking slips and customers invoices.
**What do you need?**
- Passionate customer service professional with demonstrated experience delivering exceptional customer experiences for our internal and external customers.
- Excellent communication and interpersonal skills
- Experience in a customer service and administrative support will also be crucial
- Demonstrated ability using Microsoft Office & Excel, and following detail processes.
- Ability to thrive fast paced environment, prioritising tasks and have the personal drive, initiative to ‘get things done’ and able to follow through to execution.
**_At Fuse, we specialise in recruitment for the manufacturing industry and actively source a variety of roles for a broad range of manufacturers. If you are looking for a new opportunity, we’d love to hear from you_**
**_ _**
**_If you know someone looking for a job, refer them to us and we'll give you $50* if we find them a new role_**
SCR-courtney-ede
- #ChooseFuse
**Consultant**:
**Reference number**:
BH-29354
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