Collections/customer Service Team Leader
7 months ago
Growing Finance Company
- $70K - $80K plus Super
- Gold Coast
An outstanding opportunity is available for an experienced Collections/Debt Agreements Team Leader to work for this leading Finance organisation based on the Gold Coast.
**The role involves but is not limited to**:
Acting as an escalation point for the team
Preparation and distribution of staff rosters
Reviewing operational performance - collections, activity & query resolution
Team building - train, coach and motivate
Reviewing and implementing processes for operational efficiency
Facilitate regular communication through the business unit.
Provide hands on leadership
Liaise with external collection agencies
Proven Team Leading experience in a dynamic and fast paced environment
Highly developed leadership skills
An ability to build effective client relationship management
Knowledge of Collection/Customer Service Call Skills
Demonstrated commitment to continual customer service improvement
Provide ongoing support for internal and external customer enquires
Investigate issues from frontline customer contact
Building the overall team culture with encouragement
You will be a passionate team leader that leads by example.
On offer is an attractive Base + Bonus + Carpark
Monday to Friday hours.
For a confidential discussion please call Vanessa on 0408 920 345
-
Collections Officer
1 week ago
Gold Coast, Australia Scottish Pacific Business Finance Full timeCall Centre & Customer Service Customer Service We're on the look out for a Collections superstar with a passion for customer service excellence to join us. Our Purpose We are on a big journey at ScotPac pushing the boundaries of SME lending. We started our journey over 30 years ago with a very relationship focused approach helping the SME market with...
-
Programs Team Leader
7 months ago
Gold Coast, Australia Tourism, Innovation and Sport Full timeIn this role you will deliver key products and services to our clients. The Precincts deliver outdoor recreation programs with a focus on team building, leadership and resilience. Activities delivered at the Precincts are creek, land, height and ocean based. Ideally applicants will hold relevant industry qualifications and experience. **About the RoleIn this...
-
Accounts Receivable Team Leader
7 months ago
Gold Coast, Australia HAYS Full timeYour AR Team Leader experience is required for this diverse and high-volume team. Your new company Our client has been operating worldwide in the hospitality industry for over 50 years, with an outstanding history and presence across the country. They are currently seeking a highly motivated and experienced Accounts Receivable Manager to join and lead the...
-
Gold Coast, Australia SB Recruitment Pty Ltd Full time**The Company..** This Queensland organisation have built a fantastic reputation over the past 25 years and are known across the corporate & government sector for their passion, commitment to their clients and their strong desire to obtain a fantastic result for all involved. Based in the heart of the Gold Coast, staff have access to corporate offices...
-
Debt Collector
8 months ago
Gold Coast, Australia The Recruitment People Full timeThe Recruitment People are a business providing Recruitment & HR Services to businesses nationally. We are excited to be recruiting for a growing company, providing services to both residential and commercial customers, in times of disaster / restoration / emergency needs. The business is well established, with an outstanding reputation. Due to recent...
-
Collections Officer
2 weeks ago
Gold Coast, Australia KBH Solutions Full time$60K - $65K plus Super - Plus Commission - Growing Finance Company - Flexible Working arrangements Our client is seeking a Collections Officer to join their fast-paced environment, Good base salary plus commissions. This is a busy collections role that requires a proactive positive attitude and a strong work ethic with an opportunity for future growth. In...
-
Client Service Team Leader
2 months ago
Gold Coast, Australia Class Super Full timeHUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast. At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red...
-
Debt Collection Officer
2 months ago
Gold Coast, Australia Shred-X Full timeAs part of the Freightways Ltd group of companies, SHRED-X is a fast paced and rapidly growing company providing complete Documentation, Electronic Products and Specialist Fabric Destruction and Recycling Solutions for all types of businesses. With a commitment to exceptional customer service and the development of innovative and sustainable practices, our...
-
Preanalytical Team Leader
4 months ago
Gold Coast, Australia Sullivan Nicolaides Pathology Full time**Are you an enthusiastic individual interested in providing high-quality pathology service?**: - **Full-time Preanalytical Team Leader with full training provided - be part of a stable, growing industry!**: - **Receive an attractive hourly rate, strong job security and a great range of additional benefits!** **_Please note: This is not a...
-
Customer Service Representative
2 weeks ago
Gold Coast, Australia National Custom Compounding (Pharmacy) Full time**Customer Service Expert - Pharmacy Assistant** Do you enjoy chatting to patients? Are you looking to advance your pharmacy skill set? Do you enjoy being challenged by a different type of pharmacy? National Custom Compounding (Pharmacy) on the Gold Coast has recently undergone a significant renovation and the team is growing! We are now looking for a...
-
Christmas Customer Service Team Members
1 week ago
Gold Coast, Australia Scentre Group Full time**Our Story** Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand. Every day, our people play a vital role in our purpose to ‘create extraordinary places, connecting and enriching communities.’ **Your opportunity** Tis the season.to join our team at Westfield Coomera! We are hiring a range of service...
-
Team Leader
1 week ago
Gold Coast, Australia Children, Youth Justice and Multicultural Affairs Full time**The Team Leader key responsibilities are**: - Provide supervision to staff in the use of evidenced based skills and processes associated with reductions in re-offending (including use of the case management framework, use of risk assessment tool, and providing targeted interventions including collaborative problem solving, pro-social modelling, cognitive...
-
Team Leader
4 days ago
Gold Coast, Australia Children, Youth Justice and Multicultural Affairs Full time**The Team Leader key responsibilities are**: - Provide supervision to staff in the use of evidenced based skills and processes associated with reductions in re-offending (including use of the case management framework, use of risk assessment tool, and providing targeted interventions including collaborative problem solving, pro-social modelling, cognitive...
-
Team Leader
6 days ago
Gold Coast, Australia Children, Youth Justice and Multicultural Affairs Full time**The Team Leader key responsibilities are**: - Provide supervision to staff in the use of evidenced based skills and processes associated with reductions in re-offending (including use of the case management framework, use of risk assessment tool, and providing targeted interventions including collaborative problem solving, pro-social modelling, cognitive...
-
Customer Service Coordinator
1 day ago
Gold Coast, Australia Legal Aid Full timeAs customer service coordinator, you will supervise a small team of customer service officers, supporting them to provide timely, accurate and user-friendly legal information to disadvantaged Queenslanders. You will provide your team with coaching, direction and advice, and identify training needs and opportunities to help them reach their optimum potential....
-
Customer Care
4 hours ago
Gold Coast, Australia Patrese People Full time**Patrese** **People** **are a business** **providing** **Recruitment Services and HR** **Solutions.** Through continued success and growth, our client is looking to appoint a new Customer Care / Sales Team Leader to join their wealth services business on the Gold Coast. This is a really exciting opportunity for someone looking to join a successful...
-
Manager Specimen Collection Department
7 months ago
Gold Coast, Australia Queensland Health Full timeKey competencies (role specific criteria) - The ability to communicate at a high level with multi-disciplinary hospital staff and consult with client's both internal and external to the organisation to provide effective resolution of complex issues to ensure optimum patient care and service delivery. - Well - developed interpersonal and communication skills...
-
Collection Training Coordinator
7 months ago
Gold Coast, Australia Healius Full timeCollection Training Coordinator - Training and Recruitment Coordinator- This is a Gold Coast based, Level 2.1 position. The successful applicant will need to possess strong Collection Technical ability, have a strong work ethic, positive attitude, computer literacy skills, with attention to detail and the ability to think outside the square.- Duties...
-
Garden Maintenance Team Leader
7 months ago
Gold Coast, Australia Skyline Full timeFulltime work - 38 hours per week Gold Coast location **About the Role**: Take the next step in your career and join an industry leader in the landscape maintenance industry. We have a new opportunity available for a Garden Maintenance Team Leader to join our team working on the Gold Coast. **Hourly rates are dependent on...
-
Customer Service Officer
2 weeks ago
Gold Coast, Australia HAYS Full timeJoin an industry leader as their newest Customer Service Officer based Central Gold Coast! **Your new company** Our client is a leader in their field. A rare opportunity has arisen for a Customer Service Administrator to join their dynamic and growing team. **Your new role** Your new role will involve being: - First point of contact - Managing a high...