Family Connect and Support Worker

20 hours ago

Queanbeyan, Australia MacKillop Family Services Full time

MacKillop Family Services is seeking a passionate and experienced Family Connect and Support Worker to join our team. In this role, you will provide high-quality intake, referral, outreach, and case coordination services to those in need, ensuring that children, young people, and families receive the support they need to thrive. This is a unique opportunity to work collaboratively with local services and make a meaningful impact in the community.

**About the Role**:
This part-time (0.5 EFT) role is based in Queanbeyan and you will be at the forefront of connecting vulnerable children, young people, and families with the right services in their local area. Your role will involve managing a caseload, providing culturally competent services, and building strong relationships with both government and non-government agencies. You will play a crucial role in promoting child wellbeing, preventing crises, and fostering supportive environments.

**Key Responsibilities**:

- Provide intake, referral, and case coordination services tailored to the needs of vulnerable children, young people, and their families.
- Ensure services are culturally responsive, especially for Aboriginal and Culturally and Linguistically Diverse (CALD) families.
- Build and maintain collaborative relationships with local services to develop integrated service responses.
- Manage client records and data efficiently using the client management system.
- Actively participate in professional development and contribute to practice improvements.
- Promote awareness of the Family Connect and Support (FCS) program within the community.

**Key Selection Criteria**:

- Demonstrated experience in case coordination and understanding of the early intervention and prevention, and child protection service systems.
- Strong knowledge of Aboriginal culture and values, and awareness of issues faced by Aboriginal families.
- Ability to build partnerships and work collaboratively with local services.
- Excellent organizational, communication, and problem-solving skills.
- Commitment to the values of MacKillop Family Services and the Sanctuary model.
- Tertiary qualification in social work, community development, or a relevant field.

**Requirements**:

- A tertiary qualification in social work, early childhood, community development or relevant field.
- Valid and current Driver’s Licence;
- Satisfactory Criminal History Check (paid for by MacKillop);
- Valid and current NSW Working with Children Check;
- Valid and current NDIS Workers Screening Check

Our Offer:

- _ Salary packaging - we can help you to maximize your salary packaging up to $18,550 per year, which allows you to reduce the amount of tax you pay._
- _ Ongoing Career Development, Education and Training_
- _ Fitness Passport - which is a discounted workplace health and fitness program available to you and your family. For a fraction of the price of a regular gym membership._
- _ Employee Assistance Program
- Free access to a wide range of options with all aspects of life such as social, financial, physical, mental health by providing counselling and coaching supporting relating both to your circumstance, even including health advice from qualified nutritionists._
- _ Sanctuary Organisation - MacKillop’s work is underpinned by the Sanctuary Model, an evidence-supported, whole of organisation framework that brings our values to life. The model reinforces our ability to create a safe environment that teaches people to cope effectively with stress and trauma, and to heal._
- Click _HERE_ to find out more about becoming a member of the MacKillop Family Services team and what further support we have to offer our employees._

**Our Commitment**:

- MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age._
- It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities._

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