Call Centre

2 weeks ago


Traralgon, Australia Finite Full time

Location:
- Traralgon- Job Type:
- Permanent- Specialisation:
- Other- Salary:
- Up to AU$62362 per annum- Reference:
- PR/025064_1707341863- Contact:
- Petra Mills- An exciting entry-level opportunity awaits for a customer service whizz wanting to develop their skills in Motor Warranty/Claims management, now expanded to include the management of roadside assistance calls. We are actively seeking a dynamic customer service specialist with a genuine passion for cars. This role offers an unmissable chance for career growth

Our client specialises in premium warranty and insurance products offered through trusted partnerships. With a commitment to delivering top-tier service for unexpected vehicle issues, this role offers substantial growth potential. The company has recently revamped its training and internal processes, providing a diverse and enriching experience. Supported by an exceptional manager, this role opens doors to the exciting realm of Motor Vehicles and Claims Management, requiring no prior experience.

The Role:
As a Claims assessor, your responsibilities extend to managing roadside assistance calls, making your role even more dynamic. Daily duties include, but are not limited to:

- Assessing mechanical faults and determining the appropriate course of action.
- Providing exceptional service on all calls, including roadside assistance.
- Handling both inbound and outbound phone calls.
- Resolving complaints and processing disputes according to company guidelines.
- Collaborating with senior team members, directing, and escalating claims.
- Writing accurate and detailed reports.
- Liaising with stakeholders as needed.
- Minimum of 1+ years in a customer service-based role.
- A genuine interest in cars and motor vehicles, with an understanding of car parts or a background in mechanics.
- Strong communication skills, both written and verbal.
- Ability to thrive in a fast-paced environment, handling phone calls efficiently.
- High organisational skills and attention to detail.
- Capability to work both independently and within a team.
- Resilience, motivation, and energy are key attributes.



  • Traralgon, Australia AUTOrecruit Full time

    Great remuneration on offer - Hybrid role WFH - Fantastic working environment Our client provides aftermarket warranty solutions to both franchised dealerships, such as AP Eagers, as well as independent used car operators, and requires a Senior Warranty Technical Specialist. This position is a call centre-based role, to provide superior customer service...


  • Traralgon, Victoria, Australia AUTOrecruit Full time

    Great remuneration on offer Hybrid role WFH Fantastic working environmentOur client provides aftermarket warranty solutions to both franchised dealerships, such as AP Eagers, as well as independent used car operators, and requires a Senior Warranty Technical Specialist.This position is a call centre-based role, to provide superior customer service and...


  • Traralgon, Victoria, Australia Bank Australia Full time

    Posted: 19/04/2024Closing Date: 19/05/2024Job Type: Permanent - Full TimeLocation: TraralgonJob Category: Banking and Financial ServicesDo you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement creating a...


  • Traralgon, Australia Bank Australia Full time

    Posted: 19/04/2024 Closing Date: 19/05/2024 Job Type: Permanent - Full Time Location: Traralgon Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement...

  • Claims and Warranties

    3 weeks ago


    Traralgon, Australia DFP Recruitment Services Full time

    **Job description**: Commence a role where you can use your highly developed customer service skills and automotive knowledge to process challenging claims. **The Organisation** Our client delivers a high-quality service in the automotive insurance industry. Primarily around insurance for car yards and novated leases they offer premium warranty and...


  • Traralgon, Victoria, Australia DFP Recruitment Services Full time

    Job description:Commence a role where you can use your highly developed customer service skills and automotive knowledge to process challenging claims.The OrganisationOur client delivers a high-quality service in the automotive insurance industry. Primarily around insurance for car yards and novated leases they offer premium warranty and insurance for...

  • Motel Manager

    2 days ago


    Traralgon, Australia The Trustee for Jasren Family Trust Full time

    We are looking for an experienced person to work in an established family owned Motel with conference centre/restaurant in Traralgon VIC 3844. ESSENTIAL CRITERIA - Able to live onsite And take all calls. - Happy/willing to assist guests after hours if required. - Can work in All Departments including Kitchen, Housekeeping and Reception is essential. WHAT...


  • Traralgon, Australia Oraclecms Full time

    **The Opportunity** This is an exciting **WORK FROM HOME** opportunity to learn new skills and use your exceptional customer service skills as a customer service consultant for OracleCMS on behalf of Gippsland Water Authorities. We are seeking a highly-responsive and customer-focused individual who will be responding to fault enquiries and completing a...


  • Traralgon, Australia Oraclecms Full time

    **The Opportunity** This is an exciting **WORK FROM HOME** opportunity to learn new skills and use your exceptional customer service skills as a customer service consultant for OracleCMS. As an outsourced partner providing white glove service to water authorities, you'll be a key player in delivering exceptional customer service experiences. We are seeking...


  • Traralgon, Australia Oraclecms Full time

    **The Opportunity** This is an exciting **WORK FROM HOME** opportunity to learn new skills and use your exceptional customer service skills as a customer service consultant for OracleCMS. As an outsourced partner providing white glove service to water authorities, you'll be a key player in delivering exceptional customer service experiences. We are seeking...


  • Traralgon, Australia Li'l Bearz Early Learning Centre and KIndergarten Full time

    Li'l Bearz is seeking a early childhood teacher to join our team. Are you Passionate, Friendly, work well in a team? Do you have knowledge of the Early years Frameworks? You are able to build positive relationships with children, families, and colleagues; You follow Work place Health and safety, by ensuring the health, safety and wellbeing of all children...


  • Traralgon, Victoria, Australia Li'l Bearz Early Learning Centre and KIndergarten Full time

    Li'l Bearz is seeking a early childhood teacher to join our team.Are you Passionate, Friendly, work well in a team?Do you have knowledge of the Early years Frameworks?You are able to build positive relationships with children, families, and colleagues;You follow Work place Health and safety, by ensuring the health, safety and wellbeing of all children in...


  • Traralgon, Australia Credit Corp Group Limited Full time

    Account Representative - Traralgon **Account Representative - Traralgon** **Job no**: 494420 **Work type**: Full-time **Location**: Traralgon - Traralgon location, on-site parking and close to local shops and eateries - Hybrid WFH flexibility for work-life balance and no weekends - No collections experience required! Supportive training and career...


  • Traralgon, Australia Credit Corp Solutions Inc Full time

    **Job no**: 494420 **Work type**: Full-time **Location**: Traralgon - Traralgon location, on-site parking and close to local shops and eateries - Hybrid WFH flexibility for work-life balance and no weekends - No collections experience required! Supportive training and career progression + gain a Cert III in Financial Services **Midstate CreditCollect...


  • Traralgon, Australia Credit Corp Solutions Inc Full time

    **Job no**: 494420 **Work type**: Full-time **Location**: Traralgon - Traralgon location, on-site parking and close to local shops and eateries - Hybrid WFH flexibility for work-life balance and no weekends - No collections experience required! Supportive training and career progression + gain a Cert III in Financial Services **Midstate CreditCollect...

  • Claims Consultant

    2 weeks ago


    Traralgon, Australia DFP Recruitment Services Full time

    **Job description**: **Claims Consultant** - Staff Benefits - Small team, supportive management structure - Full time, permanent role located in Traralgon - Onsite Training with a dedicated Training Coordinator *** **Contribute to a small team assisting in processing insurance claims, offer superior customer service and liaising with a variety of...


  • Traralgon, Australia Elsie Station Pty Ltd Full time

    **Disability Support Workers - Gippsland** Due to unprecedented growth, we have multiple openings for Disability Support workers to work within our Gippsland team. We are seeking individuals who are passionate about helping our participants to reach their full potential by assisting them with their daily care needs, social outings and appointments, as well...

  • Motel Manager

    1 week ago


    Traralgon, Australia Enterprises Pty Ltd Full time

    We are looking for an experienced couple or single person to manage an established family owned 50 room Motel with conference centre/restaurant in Traralgon VIC-3844. We are looking for team players. A Competitive Package for the right person is on offer: **ESSENTIAL CRITERIA** - Able to live Onsite. And take phone calls when required. - A passion for...

  • Motel Manager

    1 week ago


    Traralgon, Australia JasRen Group Full time

    We are looking for an experienced couple or single person to manage an established family owned 50 rooms Motel with conference centre/restaurant in Traralgon VIC 3844. The motel is well established. We are looking for team players. A Competitive Package for the right person is on offer: **ESSENTIAL CRITERIA** - Able to live onsite And take all calls. - A...


  • Traralgon, Australia GBS Recruitment Full time

    Full-time Permanent opportunity based in the Latrobe Valley - Locally owned, family run company with a strong Gippsland identity - Excellent work/life balance with flexible hours negotiable **About the Company** Proudly locally owned and operated, this Gippsland business is one the most trusted names in floor coverings and window furnishings. Backed by a...