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Reservations Coordinator

2 months ago

Lane Cove, Australia Laundy Hotels Full time

Support portfolio of iconic venues, bars, restaurants, pubs and boutique hotels
- Step into your career development with a team that care about your growth
- Great team culture, remuneration package, supportive community and benefits

Laundy Hotels are seeking a Part-Time Reservations Coordinator to support our Sales, Events & Reservations team, to create an exceptional first experience for all clients visiting or enquiring about one of our many venues.

**WHY LAUNDY HOTELS?**
Laundy Hotels are a fourth-generation hospitality group, priding itself on exceptional customer service and community engagement.

The Laundy’s learned hospitality the old-fashioned way. We encourage an innovative and creative mindset, that can be translated into both our people and those we service. Our dedication to seeing our team members grow and flourish in their careers is at the core of what we do - all whilst delivering an exceptional customer experience to our communities.

Our growing portfolio sees over 40 diverse venues, spanning across Sydney and regional New South Wales.

**THE OPPORTUNITY**
As a Part-Time Reservations Coordinator at Laundy Hotels, you will be responsible for:

- Creating exceptional customer service and assistance to guests
- Client liaison and proposal creation
- Research and data collection

**WHO ARE YOU**
As a driven, passionate and focused individual you will possess the following attributes and skills:

- Great customer service and communication skills
- Ability to work professionally under pressure
- Passion for providing every guest with a positive experience
- Ability to work in a team that strives for success and excellence in customer service
- Excellent grooming and presentation
- Knowledge of Ivvy and SevenRooms would be advantageous

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