Case Manager

2 weeks ago


Sydney, Australia University of New South Wales Full time

**Job no**: 515733

**Work type**: full time

**Location**: Sydney, NSW

**Categories**: Governance, Policy & Compliance

**Case Manager**
- **Employment Type: Full Time **35 Hours per week**
- **Duration: Maternity Leave from 12 months**
- **Remuneration: $91,472-$108,588 + 17% Superannuation**
- **Location: Kensington, NSW (Hybrid Flexible Working)**

**About UNSW**:
UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 50 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

**Why Your Role Matters**:
The Case Manager plays a key role in managing complaints and allegations of misconduct across Conduct and Integrity Office (CIO) functions according to the University’s policies and procedures.

**Responsibilities**:

- Analyse and respond tactfully and sensitively to issues and queries
- Use a range of systems and processes to document and manage cases, and to ensure the University meets its compliance and reporting obligations
- Promote a UNSW culture of ethical decision making by staff and students
- Support the Senior Case Managers and Manager to prepare documents and reports
- Build and maintain effective working relationships with key stakeholders

**Who You Are**:

- Proven experience in case and complaint management
- A strong communicator and analytical thinker with the ability to accurately identify and articulate issues verbally and in writing
- Possess high emotional intelligence and stakeholder management abilities
- Resilient with sound judgment, and the ability to keep matters confidential
- Possess excellent organisation and time management skills
- Experience in a legal compliance environment is also beneficial
- An analytical thinker with an ability to accurately identify and articulate issues
- Internal experience at UNSW beneficial (open to secondments)

**Benefits and Culture**:
UNSW is committed to helping staff balance work-life responsibilities, by providing access to high-quality services, facilities, and flexible work and leave arrangements. Where possible, we support a hybrid approach with a combination of working from home and on our vibrant campus. It really is the best of both worlds.

**How to Apply**:
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.

Position Description

**Advertised**: 04 Apr 2023 AUS Eastern Standard Time
**Applications close**: 23 Apr 2023 AUS Eastern Standard Time



  • Sydney, Australia White & Case Full time

    **Associate: Project Finance** **Firm Summary** White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be. With lawyers operating from more...

  • Case Manager

    4 weeks ago


    Sydney, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...

  • APS6 Case Manager

    3 weeks ago


    Sydney, New South Wales, Australia Randstad Australia Full time

    About the role:The APS6 Case Management role is responsible for managing a portfolio of complex matters against evidence, legislation and other relevant policies. This is also a team leadership position within the department and will have responsibility to resolve issues and risks across a range of activities.Duties include, but are not limited...

  • APS6 Case Manager

    4 weeks ago


    Sydney, Australia Randstad Australia Full time

    About the role:The APS6 Case Management role is responsible for managing a portfolio of complex matters against evidence, legislation and other relevant policies. This is also a team leadership position within the department and will have responsibility to resolve issues and risks across a range of activities.Duties include, but are not limited...

  • Case Manager Lead

    4 weeks ago


    Sydney, Australia Brightside Recruitment Full time

    Work for a youth and family focused Not-For-Profit - Help improve the lives of disadvantaged young people - Available Immediately **Organisation;** Brightside Recruitment is representing a medium sized Not-for-Profit Specialist Homelessness Service, providing services to children and young people aged 12 and 24 years old. **Role;** We're looking for an...

  • Case Manager

    4 weeks ago


    Sydney, Australia Blake Oliver Consulting Full time

    We are seeking an experienced Workers Compensation professional from a claims management or rehab background to join a small team in a claims case management capacity. This is a great opportunity to work for an organisation which values their staff, offers great benefits and long term career progression. We are very interested in speaking with experienced...

  • Case Manager

    6 days ago


    Sydney Western Suburbs, Australia BRC Recruitment Full time

    My client is one of Sydney's most highly accomplished Community Housing Providers who specialize in supporting women and their children. Their purpose is to empower women to improve their lives through the provision of housing that is affordable and provide them with quality, safe, and stable housing and homelessness services. This is a rare opportunity for...

  • Client Case Manager

    4 weeks ago


    Sydney, Australia SureID Full time

    We have great people here and are looking for more. Come join us - you will love it! Position Purpose Statement As a Client Case Manager, you will act as a liaison between the internal teams and external clients to ensure that the background check process runs effectively by supporting the end-to-end process, preventing potential problems,...

  • Case Manager Cyp

    4 weeks ago


    Sydney, Australia Brightside Recruitment Full time

    Available Immediately - Help improve the lives of disadvantaged children and young people - Internal progression encouraged **Organisation;** Concentrating on community support, foster care and adoption, this Not-For-Profit strives for the best outcome and is committed to improving the lives of disadvantaged children and young people in the child protection...

  • Foster Case Manager

    4 weeks ago


    Sydney, Australia Lifestyle Solutions Full time

    Full Time position - SCHADS 5 - $44.92 per hour ($88 758 p.a.) - Baulkham Hills office base with travel to carers homes - Foster Care/Out of Home Care experience preferred **The role** We are looking for a passionate Case Manager to guide the Children, Young People and families we support. We work collaboratively to deliver services through a...

  • Client Case Manager

    6 days ago


    Sydney, Australia Sterling Check Full time

    We have great people here and are looking for more. Come join us - you will love it! Position Purpose Statement To ensure that client needs are understood, and coordinate within the internal team on the client requirement and ensure delivery services to clients satisfactory. The nature, scope and tasks of this position - Project manage each client account...

  • Foster Case Manager

    4 weeks ago


    Sydney, Australia Lifestyle Solutions Full time

    Join us in making a difference in the outcome of our children's lives. Our Lifestyle Solutions values drive our day-to-day behaviour – across our many group homes and all the locations in which we operate. They are the common threads that drive who we are, what we stand for and believe in, and how we care for, service, and support our customers. We...


  • Sydney, Australia Vero Insurance Full time

    Jobs - Job Details - Case Management Advisor Careers at Suncorp Take the next step. Be part of something bigger at Suncorp. Case Management Advisor Job No: 670897 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD, Various Permanent Full Time Human Resources & Training Pay Band 5 Case Management Advisor...


  • Sydney, Australia University of New South Wales Full time

    **Job no**: 524108 **Work type**: full time **Location**: Sydney, NSW **Categories**: Student Services, Governance, Policy & Compliance **Complex Case Manager** - Employment Type: Full Time (35-hour week) - Duration: Fixed Term Role - 2 Years - Remuneration: $138,171 - $146,613 (+ 17% superannuation and leave loading) - Location: Kensington NSW (Hybrid...


  • Sydney, Australia CaSE (Civil and Structural Engineering) Full time

    Job Type - Full Time - Category - Construction Personnel - Location - Sydney **About the job**: **CaSE Traffic** is looking for **Traffic and Transport Surveillance Officer** reporting to the Traffic Manager to join one of the largest road Projects in Sydney. **Position Summary**: You will be responsible for assisting to deliver packages of work to ensure...


  • Sydney, Australia UNSW Australia Full time

    Why Your Role Matters : The Complex Case Manager plays a central role for the Student Wellbeing Reference Group (SWRG), a University wide working group, in supporting students with complex wellbeing needs through the SWRG process, as outlined in the Student Safety & Wellbeing Policy and Procedure. Serving as a key interface across all University...


  • Sydney, Australia Chandler Macleod Full time

    My Client a Leading Global Organization are looking for an Experienced Case Manager to join their Successful Workers Compensation Division. This is a hybrid role and a company that provides flexibility and excellent career progression opportunities. Duties for this role include Case Management of a portfolio of Physical and Psychological...


  • Sydney Inner Suburbs, Australia Suncorp Group Full time

    **Case Management Advisor** - Permanent full-time opportunity - Be a part of a major bank acquisition project - Identify key trends and emerging people risks In our Case Management Advisor role, the primary objective is to collaborate closely with Bank-aligned ER & Safety representatives to identify critical trends and emerging people risks within the Bank...

  • Case Manager

    6 days ago


    Sydney, Australia Haylo People Full time

    Manage a portfolio of 50 claims - psychological and physical injury claims - Hybrid - 2 days in the office and 3 days from home - Great opportunity for anyone looking to move into a self-insurer - Manage a portfolio of 50 claims - psychological and physical injury claims - Hybrid - 2 days in the office and 3 days from home - Great opportunity for anyone...


  • Sydney, Australia NSW Government -Independent Planning Commission Full time

    **_Do you want your work to make a difference for NSW?_** - Together, we create thriving environments, communities and economies._ - **Grow in an organisation that prioritises your development and wellbeing**: - **12-month temporary role based in Sydney CBD**: - **Be part of an inclusive, dynamic and vibrant team culture**: - **Salary relative to...