Data Entry

1 month ago

Wolli Creek, Australia Macnaught Pty Ltd Full time

Ready for your next challenge? Do you want to work for a Global Leader in Fluid Handling? Look no further We are seeking a fulltime/part time independent & motivated Data Entry and Internal Sales Administrator. If you have an excellent eye for detail, speed for data entry and exceptional written and verbal communication skills, then look no further. This role is based in Turrella Sydney, 5 minutes from Sydney airport & 500m from Turrella train station.

**Essential Functions**:
**Position responsibilities include but are not limited to**:

- Order entry and inbound customer queries
- Provide accurate quotes in a timely fashion
- Understand and adhere to the documented policies and procedures
- Supporting external sales staff
- Actively participate in a fast-paced environment and organise/prioritise workload to meet demands
- Fully document each new issue and resolution
- Listen understand and convey customer requirements
- Maintain accurate records of target accounts, opportunities, quotes, projects, contacts and correspondence in company approved databases
- Resolve customer issues or difficulties in a manner that is consistent with the company mission, values and financial objectives
- Actively support fellow members of the customer service team by sharing workload and participating in team meetings
- Willing to learn internal sales of the business for future growth
- Other duties as directed by reporting manager

**Preferred skill set**
- 2-3 years customer service experience in Industrial B2B environment, desirable;
Demonstrated experience in a high volume data entry role;
- Excellent solution & conflict management experience;
- Excellent presentation skills;
- Strong relationship building skills at all levels;
- Strong interpersonal skills including influencing, persuasion & negotiation skills;
- Strong written and verbal communication skills
- Strong computer skills in spreadsheet, word processing, presentation;
- Pronto & Cognos CRM experience, highly desirable

**About Macnaught**

Macnaught continues to serve the market as a premium manufacturer of fluid management equipment including oval gear meters, lubrications, hose reels, fuel & oil equipment.

We achieve this by being:
Innovators: Our fully funded Research & Development team combine expertise to deliver exciting new developments for the industry & lead the way in innovation

Collaborators: We value & regard our Channel Partners as an extension of our business. Our field support efforts are focused on delivering growth to your business

Since its inception in 1948, Macnaught has led the industry in innovation and product development and continues to promote the Australian Made ethos.

**Job Types**: Full-time, Part-time

**Salary**: $55,000.00 - $65,000.00 per year

Schedule:

- Day shift

**Experience**:

- pronto system: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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