Branch Concierge

2 weeks ago

Melbourne Western Suburbs, Australia Commonwealth Bank Full time

**Roster (17.5 hours per week)**:

- Thursday: 9.30am - 5.00pm
- Friday: 9.30am - 4.00pm
- Saturday: 9.45am - 2.15pm

**Do work that matters**

As a Branch Concierge you’ll create a great customer experience from the time customers walk in the Branch to the time they leave. With an approachable manner you’ll welcome and build rapport with customers, while also ensuring their needs are being met by the most appropriate branch specialist. Join us and play an essential role ensuring we assist all customers in a timely manner leading to the best possible customer experience.

We are seeking a part time **Branch Concierge **to join the team in our **Brimbank Central Branch **for a **contract opportunity **until **November 2024.**

**See yourself in our team**

The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Supported by world class technology, we’re able to offer market-leading products that best suit their financial needs and goals.

**What will help you succeed?**

To be successful in this role you’ll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do.

You’ll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs.

You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions.

Most importantly you’ll need to have a genuine passion for the customer and for doing the right thing to ensure we’re putting our customer’s needs first.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 08/08/2023

  • Personal Banker Glen Waverley Branch Vic

    1 month ago

    Melbourne, Australia Bendigo & Adelaide Bank Full time

    Be the difference. Be part of Bendigo Bank. About you You’re looking for a job where you get to make a real impact in your customers lives and the community. You celebrate finding solutions that help them thrive. You’re adaptable, happy to move between tasks, and even locations, on a regular basis. You get fired up knowing you work for a company whose...

  • Personal Banker Melton Branch Vic

    4 weeks ago

    Melbourne, Australia Bendigo & Adelaide Bank Full time

    Be the difference. Be part of Bendigo Bank. About you You’re looking for a job where you get to make a real impact in your customers lives and the community. You celebrate finding solutions that help them thrive. You’re adaptable, happy to move between tasks, and even locations, on a regular basis. You get fired up knowing you work for a company whose...

  • Personal Banker

    4 weeks ago

    Melbourne, Australia Bendigo & Adelaide Bank Full time

    Be the difference. Be part of Bendigo Bank. About you You’re looking for a job where you get genuine variety in your work. You love talking to your customers to find solutions that help them thrive. You’re adaptable, happy to move between tasks, and even locations, on a regular basis. **You’ll bring**: Extensive experience in a customer service or...

  • Personal Banker

    2 days ago

    Melbourne, Australia Bendigo & Adelaide Bank Full time

    **Be the difference. Be part of Bendigo Bank.** **About you** You’re looking for a job where you get genuine variety in your work. You love talking to your customers to find solutions that help them thrive. You’re adaptable, happy to move between tasks, and even locations, on a regular basis. You’ll bring: - Extensive experience in a customer...

  • Guest Services Advisor

    7 days ago

    Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Location**: VIC- Melbourne CBD **A career that gives you more** Your career at NAB is about more than money, it's about serving our customers well and helping our communities prosper **About the role**: NAB Group Property manage and protect the Bank’s investment in over 400 retail branches, 30 business banking centres...

  • Personal Banker Portland Vic

    6 days ago

    Melbourne, Australia Bendigo and Adelaide Bank Full time

    Personal Banker | Portland | VIC **Do more, dream more, become more. Welcome to Bendigo.** **About you** You're looking for a job where you get to make a real impact in your customers lives and the community. You analyse their situation to deliver solutions that help them thrive. You're adaptable, can move quickly between tasks, and even locations, on a...

  • Personal Banker Ararat Vic

    2 days ago

    Melbourne, Australia Bendigo and Adelaide Bank Full time

    Personal Banker | Ararat | VIC **Do more, dream more, become more. Welcome to Bendigo.** **About you** You're looking for a job where you get to make a real impact in your customers lives and the community. You analyse their situation to deliver solutions that help them thrive. You're adaptable, can move quickly between tasks, and even locations, on a...

  • Customer Service Specialist

    2 days ago

    Melbourne, Australia Commonwealth Bank of Australia Full time

    Customer Service Specialist Please note, the start date for this role is **8th of July** where you will complete four weeks of mandatory training in our Collins Street office. **See yourself in our team** Contact Services, Estate Settlement and Support are responsible for responding to inbound enquiries relating to deceased estate matters. We act as the...

  • Customer Service Specialist

    4 weeks ago

    Melbourne, Australia Commonwealth Bank Full time

    **Do work that matters** Contact Services, Estate Settlement and Support are responsible for responding to inbound enquiries relating to deceased estate matters. We act as the interface between the customer and the Estate Settlement and Support Processing Teams. This involves being the concierge between Branch and informant during a new deceased...

  • Customer Service Specialist

    4 weeks ago

    Melbourne, Australia Commonwealth Bank Full time

    **Do Work That Matters.** CommBank's Bereavement Support Services (BSS) are responsible for responding to inbound enquiries relating to Deceased Estate matters. We act as the interface between the customer and the Bereave Support Services Processing Teams. This involves being the concierge between Branch and informant during a new deceased notification...