Trainer and Content Writer

3 weeks ago


Brisbane, Australia Exclaim IT Pty Ltd Full time

**Competitive hourly rate on offer**:

- Flexible work arrangements
- Long term contract
- Brisbane location

**Location**:Brisbane, Queensland - Australia

**Work type**:Contract

**Date Posted**:21 November, 2023

**Reference**:#16188

**About the role**.**:
As the Trainer and Content Writer, you will coordinate the design, implementation, review and assessment of training programs and awareness initiatives which will uplift the information and technology capabilities of staff and guide the correct use of data and business systems. The role is also responsible for delivering these training programs and awareness initiatives and providing guidance to other trainers as required.

**Key responsibilities**.**:

- Identify the competency needs of staff and any relevant characteristics of each participant using appropriate investigation methods such as skills audits.
- Develop, coordinate, and deliver competency-based lesson plans, resource information, exercises and practical demonstrations based on audience e.g., adult learners, remote locations.
- Actively engage with stakeholders state-wide
- Meet future information and technology challenges by identifying upcoming changes, priorities, risks, and issues and develop and deliver relevant training strategies and content.
- Maintain awareness of Queensland Government and policies and standards and ensure training assists users to comply.
- Monitor and make use of modern digital training and communication tools e.g., Microsoft 365 products, learning management systems.
- Develop and maintain online learning and training resources (eLearning) using several authoring platforms, including Author-it; Articulate Storyline; & TechSmith Camtasia.
- Ensure ongoing access to learning content i.e., online content, user guides.

**Highly desirable**.**:

- Experience in the planning and delivery of information and technology training.
- Ability to analyse, develop, deliver, facilitate, and evaluate training programs and awareness sessions.
- Experience in the delivery of competency-based training and assessment.
- Excellent presentation skills with the ability to think on your feet when facilitating.
- Highly developed written and oral communication skills to ensure training programs and delivery of those programs is designed for the target audience.
- Experience in or ability to rapidly acquire a working knowledge of eLearning systems

**Contact**.**:

- Please note that a National Police Check might be required as part of pre-employment screening._



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