New Store Opening

2 months ago

Robina, Australia UNIQLO Australia Full time

**Exciting news Be part of our global expansion journey at UNIQLO Robina, QLD Australia. Join us in bringing our renowned LifeWear brand to new heights in the vibrant Australian market. Multiple positions available for Sales Associates (Full-time).**

UNIQLO stems from the words 'unique' and 'clothing' - simple and clever, just like our clothes. Our philosophy is based on the premise of Life Wear: apparel that comes from the Japanese values of simplicity, quality and longevity. Life Wear is clothing that is constantly being innovated, bringing more warmth, more lightness, better design, and better comfort to people's lives.

Our mission at UNIQLO is to deliver LifeWear to people throughout the world, and to grow together with society. Adhering to the concept of 'MADE FOR ALL', it is our job to provide truly good clothing to all customers globally, regardless of nationality, gender, age, or religion.

As the leading brand of the Fast Retailing Group, UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand. Today the company has more than 2,400 stores in 26 markets around the world.

Australia stands as a key market for UNIQLO in establishing its brand in the Asia and Oceania region and remains focused on continuing its growth. UNIQLO opened the first store, in Emporium, Melbourne, in April 2014, and as of May 2024 has expanded to 38 stores across Victoria, New South Wales, South Australia, Western Australia, Queensland, and Australian Capital Territory.

**The Role**:
The Sales Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, providing in-depth information about our products, and always operating as a brand ambassador.

**Key Responsibilities**:

- Meeting and greeting all customers in a friendly manner.
- Maintaining excellent shop floor standards and cleanliness.
- Providing exceptional service at shop floor, fitting rooms and checkouts.
- Processing of deliveries, maintaining tidy stock and equipment/back of house areas.
- Replenishment of stock and display changes on the shop floor.

**Essential Skills and Experience**:

- Previous experience in retail, hospitality or customer service roles preferred.
- Ability to be approachable and comfortable talking to a range of customers.
- Exceptional organizational and time management skills.
- Can follow detailed instructions and processes quickly.
- The desire to achieve the best in whatever you do.

**Eligibility**

**Why join us?**

UNIQLO follows a merit-based approach: if you have the talent, regardless of when you joined the company or your age, even after just a few years you may be entrusted with the management of a large-scale store, manage a more complex business with a greater store size, sales volume, staff number, customer footfall, and product range.
- Career Advancement opportunities_: Start your journey as a partner staff and progress within just 3 months by demonstrating your dedication and performance. We are a global business providing extensive training and career opportunities with all of our store managers promoted internally.
- Training and Development_: Gain valuable skills in all areas related to customer service including alteration and visual merchandising through structured training programs, enhancing both your professional growth and marketability.
- Global exposure: _Outstanding customer service representatives have the chance to attend local and global conventions, providing networking opportunities and exposure to industry talents.

Competitive Benefits package: Access to a comprehensive benefit package that includes:

- Competitive hourly rate + super + weekend loading
- Generous employee discount (30%)
- Employee Assistance Program (EAP): MindFit at Work provides confidential counseling sessions, Digital Training Pop-Ups.
- Winter appreciate program... and so on

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

**Job Types**: Full-time, Permanent

Pay: $22.51 - $41.69 per hour

**Benefits**:

- Employee discount

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Public holidays
- Rotating roster
- Shift work
- Weekend availability

Supplementary Pay:

- Overtime pay
- Penalty rates

Ability to commute/relocate:

- Robina, QLD 4230: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How much notice are you required to provide to your current employer?
- Do you have any holidays booked,

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