Cco Training Specialist

4 months ago

North Ryde, Australia Demant Full time

Who is Audika?- #LI-TS1#LI-ON#audika_Australia- Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.Our clinics provide hearing services to our valued clients. We strive to put hearing care on the health care agenda and to improve the quality of life of people living with hearing loss.**We are looking for sales and customer service superstar to be a Clinic Co-Ordinator If you are interested in helping our clients improve their hearing and quality of life, keep on reading This is the role for you.**
- The Role:
**With a greater understanding of our clients and industry you will ensure CCOs are taught exceptional service delivery and ensure **our Clinic Coordinators embed and adopt the ATRT operating model and Audika systems and processes. Accordingly, there will be a requirement to travel to clinics throughout the Division where and when required.- Responsibilities:
- Provide initial and ongoing coaching and training of new and existing Clinic Coordinators
- Provide support to clinic staff by responding to questions on all aspects of the CCO role and responsibilities and escalating as required.
- Provide insights and identify training opportunities to drive funnel metrics to the Divisional Sales and Operations Manager and National CCO Training Manager.
- Manage MyGovID set up as part of onboarding/offboarding for a new Clinic Coordinator
- Actively support coaching methodologies aimed at improving Clinic Coordinator engagement with ATRT, marketing campaigns and sales skills mastery
- Qualifications- Certificate IV in Training & Assessment highly desirable
- Higher School Certificate (HSC) or equivalent
- Minimum of 5 years experience in a customer service and administration/operations environment ideally within retail or health related industry
- Previous experience in administration using Microsoft Office Suite; specifically, Word, Excel, and Outlook
- Experience with customer relationship management (CRM) system
- Experience training/coaching desirable
- You will be successful in this role if you have:
- Display a full working knowledge of OneRetail processes.
- Demonstrate a full working knowledge of HSP requirements, processes and claiming system.
- Working knowledge of hearing care products, basic repairs, industry funding requirements
- Strong communication skills and adaptability
- Demonstrate a solid understanding of our operational process and procedure “All The Right Things.”
- Intermediate proficiency with Microsoft office suite
- Ability to deliver and develop adult learning training, both in group settings and one-on-one.
- Demonstrates flexibility and time management skills.

  • Pet Training Specialist

    1 week ago

    North Ryde, New South Wales, Australia Petbarn Full time

    {"title": "Pet Training Specialist", "content": "Join Our Team as a Pet Training SpecialistPetbarn, a leading pet specialty retailer, is seeking a highly motivated and passionate Pet Training Specialist to join our team. As a Pet Training Specialist, you will be responsible for delivering dog training classes and one-on-one dog training sessions, while also...

  • Pet Training Specialist

    2 weeks ago

    North Ryde, New South Wales, Australia Petbarn Full time

    About the RoleWe are seeking a highly skilled and passionate Pet Training Specialist to join our team at Petbarn. As a Pet Training Specialist, you will be responsible for delivering dog training classes and one-on-one dog training sessions to our customers.Key ResponsibilitiesDeliver dog training classes and one-on-one dog training sessions to...

  • Pet Training Specialist

    2 weeks ago

    North Ryde, New South Wales, Australia Petbarn Full time

    Petbarn Career OpportunityWe are seeking a highly skilled and passionate Pet Training Specialist to join our team at Petbarn, Australasia's leading pet specialty retailer.About the Role:Deliver dog training classes and one-on-one dog training sessions to our customers.Participate in retail training and store procedures to ensure a seamless customer...

  • Pet Training Specialist

    2 weeks ago

    North Ryde, New South Wales, Australia Petbarn Full time

    Petbarn Career OpportunityWe are seeking a highly skilled and passionate Pet Training Specialist to join our team at Petbarn, Australasia's leading pet specialty retailer.About the Role:Deliver dog training classes and one-on-one dog training sessions to our customers.Participate in retail training and store procedures to ensure a seamless customer...

  • Pet Training Specialist

    2 weeks ago

    North Ryde, New South Wales, Australia Petbarn Full time

    About the RoleWe are seeking a highly skilled and passionate Pet Training Specialist to join our team at Petbarn. As a key member of our team, you will be responsible for delivering dog training classes and one-on-one dog training sessions to our customers.Key ResponsibilitiesDeliver high-quality dog training classes and one-on-one sessions to our customers,...

  • Pet Training Specialist

    2 weeks ago

    North Ryde, New South Wales, Australia Petbarn Full time

    About the RoleWe are seeking a highly skilled and passionate Pet Training Specialist to join our team at Petbarn. As a key member of our team, you will be responsible for delivering dog training classes and one-on-one dog training sessions to our customers.Key ResponsibilitiesDeliver high-quality dog training classes and one-on-one sessions to our customers,...

  • Sales Performance Training Specialist

    2 weeks ago

    North Ryde, New South Wales, Australia Oracle Full time

    Job SummaryOracle is seeking a highly skilled Sales Performance Training Specialist to join our Sales Enablement team. As a key member of our team, you will be responsible for delivering training on Oracle methodologies and product solutions to sales and sales consulting personnel.Key ResponsibilitiesLead sales training, from new hire onboarding through...

  • Pet Training Specialist

    1 week ago

    North Ryde, New South Wales, Australia Petbarn Full time

    Petbarn Career OpportunityWe are seeking a highly skilled and passionate Dog Trainer to join our team at Petbarn, Australasia's leading pet specialty retailer. As a Dog Trainer, you will be responsible for delivering dog training classes and one-on-one dog training sessions, as well as providing exceptional customer service to our clients.Key...

  • Pet Training Specialist

    2 days ago

    North Ryde, New South Wales, Australia Petbarn Full time

    Petbarn Job OpportunityWe are seeking a highly skilled and passionate Dog Trainer to join our team at Petbarn, Australasia's leading pet specialty retailer. As a Dog Trainer, you will be responsible for delivering dog training classes and one-on-one dog training sessions, as well as providing exceptional customer service to our clients.Key...

  • Pet Training Specialist

    21 hours ago

    North Ryde, New South Wales, Australia Petbarn Full time

    Petbarn Job OpportunityPetbarn, a leading pet specialty retailer, is seeking a skilled Dog Trainer to join our team in the Preston store. As a Dog Trainer, you will be responsible for delivering dog training classes and one-on-one dog training sessions, while also providing exceptional customer service to our clients.Key Responsibilities:Deliver dog training...

  • Pet Training Specialist

    1 week ago

    North Ryde, New South Wales, Australia Petbarn Full time

    Petbarn Career OpportunityWe are seeking a highly skilled and passionate Dog Trainer to join our team at Petbarn, Australasia's leading pet specialty retailer. As a Dog Trainer, you will be responsible for delivering dog training classes and one-on-one dog training sessions, while also providing exceptional customer service and promoting our pet products.Key...

  • Pet Training Specialist

    1 week ago

    North Ryde, New South Wales, Australia Petbarn Full time

    Petbarn Career OpportunityWe are seeking a highly skilled and passionate Dog Trainer to join our team at Petbarn, Australasia's leading pet specialty retailer. As a Dog Trainer, you will be responsible for delivering dog training classes and one-on-one dog training sessions, while also providing exceptional customer service and working collaboratively with...

  • Pet Training Specialist

    6 days ago

    North Ryde, New South Wales, Australia Petbarn Full time

    Petbarn Career OpportunityWe are seeking a highly skilled and passionate Dog Trainer to join our team at Petbarn, Australasia's leading pet specialty retailer. As a Dog Trainer, you will be responsible for delivering dog training classes and one-on-one dog training sessions, while also providing exceptional customer service and promoting our pet products.Key...

  • Pet Training Specialist

    3 days ago

    North Ryde, New South Wales, Australia Petbarn Full time

    Petbarn Career OpportunityPetbarn, a leading pet specialty retailer in Australasia, is seeking a highly skilled and passionate Dog Trainer to join our team. As a key member of our Pet Academy, you will be responsible for delivering dog training classes and one-on-one training sessions, while also providing exceptional customer service and promoting our pet...

  • Pet Training Specialist

    2 weeks ago

    North Ryde, New South Wales, Australia Petbarn Full time

    About PetbarnPetbarn is a leading pet specialty retailer with over 150 locations throughout Australia and New Zealand. For over 30 years, customers have come to Petbarn for exceptional products, outstanding service, the best advice, and an experience second to none.Our MissionWe are committed to providing a unique and engaging experience for our customers...

  • Pet Training Specialist

    3 days ago

    North Ryde, New South Wales, Australia Petbarn Full time

    Petbarn Career OpportunityWe are seeking a highly skilled and passionate individual to join our team as a Dog Trainer at Petbarn. As a key member of our Pet Academy, you will be responsible for delivering high-quality dog training classes and one-on-one training sessions.Key Responsibilities:Deliver dog training classes and one-on-one training sessions to...

  • Pet Training Specialist

    3 days ago

    North Ryde, New South Wales, Australia Petbarn Full time

    Petbarn Job OpportunityPetbarn, a leading pet specialty retailer, is seeking a skilled Dog Trainer to join our team in the Preston store. As a Dog Trainer, you will be responsible for delivering dog training classes and one-on-one dog training sessions, while also providing exceptional customer service to our clients.Key Responsibilities:Deliver dog training...

  • Pet Training Specialist

    2 weeks ago

    North Ryde, New South Wales, Australia Petbarn Full time

    About PetbarnPetbarn is a leading pet specialty retailer with over 150 locations throughout Australia and New Zealand. For over 30 years, customers have come to Petbarn for exceptional products, outstanding service, the best advice, and an experience second to none.Our MissionWe are committed to providing a unique and engaging experience for our customers...

  • Pet Training Specialist

    2 weeks ago

    North Ryde, New South Wales, Australia Petbarn Full time

    About PetbarnPetbarn is a leading pet specialty retailer with over 150 locations throughout Australia and New Zealand. For over 30 years, customers have come to Petbarn for exceptional products, outstanding service, the best advice, and an experience second to none.Our MissionWe are committed to providing a unique and engaging experience for our customers...

  • Pet Training Specialist

    5 days ago

    North Ryde, New South Wales, Australia Petbarn Full time

    Petbarn Career OpportunityPetbarn, a leading pet specialty retailer in Australasia, is seeking a highly skilled and passionate Dog Trainer to join our team. As a key member of our Pet Academy, you will be responsible for delivering dog training classes and one-on-one training sessions, while also providing exceptional customer service and promoting our pet...