Administration Assistant/reception

2 weeks ago

Kent Town, Australia Recruitment Alternative Full time

**Small Family business**:

- **Friendly welcoming culture**:

- **Flexibility & work/life balance**

My client has been in the smash repair business for 70 years. They are the ‘one stop repair shop’, offering a comprehensive range of services that set the industry standard. With a fully equipped workshop featuring the latest equipment and highly skilled technicians, they have the capabilities to handle all types of repairs. From major collisions and minor dents, you can trust them to take good care of your vehicle.

**About the Role**

Due to business growth they require 2 experienced Administration assistants/receptionists to join their team based in Kent Town. Your main responsibilities will be booking assessments, liaising with insurance companies, accounts, helping clients & back end admin work.

This is a part time job share role with 2 shifts available working Monday to Friday 7.30am to 12.30pm or 12pm to 5pm.

**What’s great about this role**:

- **Full systems training provided**:

- **2 shifts either Morning or afternoon**:

- **Friendly team culture**:

- **Mix of customer service/reception/accounts & admin**

**Duties**:

- Reception duties
- Taking customer details/booking in assessments
- Liaising with insurance companies
- Liaising with suppliers/ordering car parts
- Administration tasks
- Arranging hire cars and or tow trucks for customers
- Invoicing
- Accounts payable & receivable
- Keeping notes correct in system against customer records
- Using correct software for different insurers (this will be trained)

**Skills and Experience**:

- 2+ years’ experience in administration/reception
- Must be computer & tech savvy & have knowledge of Microsoft Office programs
- Must have accounts payable & receivable experience
- Must be able to multi-task (dealing with numerous customers at once)
- High attention to detail
- Excellent customer service & phone manner
- Excellent written, verbal and presentation skills
- Friendly, mature and empathetic attitude towards customers & clients a must
- Knowledge of programmes - I-BODY SHOP, Arnie, P Net, Estimage, Audanet will be highly regarded but not essential as training will be provided

**How to apply**

**Job ID**:
JD3446/02

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