Electric Scooter Technician

**About Scooter Hut**

Driven by a passion for the industry, we’ve grown from humble beginnings in 2008 into a proud industry leader today. With an expanding network of retail stores, a thriving eCommerce business, and manufacturing facilities across Asia, Scooter Hut is poised for continued growth and success.

Committed to bringing the joy of scooter riding to all Australians, the customer is at the heart of everything we do. Your commitment to putting the customer first will play an integral role in ensuring we delight our customers with the absolute best service.

**Position Overview**

We are seeking a friendly and approachable individual with a strong technical or trade background to fill the role of Electric Scooter Technician at our Balcatta store. Operating within our professionally equipped workshop, you will be responsible for providing technical expertise and advise on electric scooter servicing and repairs. This role requires collaboration with team members and the ability to work autonomously, while maintaining a safe and tidy workshop environment.

**Responsibilities**
- Perform repairs, services, and tyre changes on electric scooters and other electric products
- Enter data accurately and in accordance with company policies and procedures
- Provide advise on servicing and repairs to customers
- Maintain regular communication with the retail team, customer support team, warehouse team members, and other stakeholders
- Manage the end-to-end process for warranties and follow warranty procedures for various manufacturers
- Adhere to Workplace Health and Safety (WHS) safe working practices
- Assuming a high level of responsibility and actively participating in business improvement initiatives
- Occasionally work across multiple locations throughout the greater Perth area.

**Skills and Experience**
- Minimum of 12 months experience in a technical/ repair/ trade role
- Basic IT and computer literacy skills
- Ability to work towards deadlines and Key Performance Indicators (KPIs)
- Understanding of inventory management

**Our Culture and Purpose**
- Bring the joy of scooter riding to all Australians
- Prioritize customer satisfaction and safety
- Foster a positive work culture
- Build meaningful and sustainable connections
- Achieve personal and operational excellence
- Adhere to the BBRC 10+1 Cultural Commitments

**Your Perks and Scope**
- Team Member Discounts
- KPI-based incentive program
- Join a vibrant and energetic team
- Contribute to the growth of an industry leading company
- Opportunity for professional development
- Direct training and upskilling opportunities
- Ongoing product training with exciting ranges

**Job Types**: Full-time, Part-time, Permanent

Pay: $29.00 - $30.00 per hour

Expected hours: 20 - 38 per week

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplementary Pay:

- Performance bonus

**Experience**:

- trade or technical: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person