Front Office All Rounder

4 days ago

Glen Waverley, Australia AccorHotel Full time

**Company Description**
**_
Ibis Melbourne Glen Waverley_** is situated 25 minutes east of Melbourne CBD and it offers 155 rooms, Ibis Kitchen & Bar, and 4 flexible meeting rooms catering from 4 delegates up to 120 delegates. Our hotel is the gateway to the magnificent Dandenong Ranges, Yarra Valley Food & Wine District, the Mornington Peninsula and Phillip Island.
- Undertake receptionist duties to welcoming our guests to the hotel and inform them of facilities.
- Accurately check in/out guests using property management system.
- Ensure all guest enquiries and requests are attended to correctly and efficiently.
- Practice accurate transitions handling of credit cards, cash and company accounts.
- Operating the telephones including transferring incoming calls to the appropriate person in order to ensure all internal and external requests are attended to in a timely manner.

**Qualifications**
- Excellent communication, interpersonal and time management skills.
- A friendly and positive can-do attitude who enjoys working in a team.
- A passion for the hospitality industry with a drive to deliver exceptional customer satisfaction.
- The ability and flexibility to work various rostered shifts, including early mornings, late evenings and weekends.

**Additional Information** Why Work for Accor?**

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS**

**Benefits**:

- Be a part of a global hospitality company and explore Accor’s limitless possibilities
- On-the-job training and mentorship
- Accessing pathways for career advancement and personal development within Accor
- Enjoy exclusive Accor discounts and global benefits

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