4wd Retail Salesperson

4 months ago

Ballarat, Australia ARB Full time

At ARB, were not just a brand; we’re a lifestyle. Our passion for off-road adventures drives us to innovate and create products that enhance the customer journey. As an ASX top 100 company with +2200 employees globally, we take pride in our commitment to excellence. Our reach spans across 100 countries, supported by regional offices in the USA, Europe, Thailand, New Zealand, and the Middle East. Our reputation has been built on high-quality products, with services delivered by people who are passionate about quality, reliability and practicality.

**The Position**:
Reporting to the Branch Manager - the Retail Salespersons responsibility is to provide a superior level of service to customers seeking to purchase ARB accessories. The primary function is to engage with Vehicle owners, Branch management, 4x4 Technicians, Motor Vehicle Dealers and Trade Resellers to address queries, place bookings and ensure job on each vehicle is executed and delivered on time.

**Key Responsibilities**:

- Preparing sales orders, quotes and proposals for retail, dealer and stockists’ customers.
- Working at special events such as 4X4 Shows and Open Days.
- Providing support and backup for the Branch Manager.

**About you**:

- A very strong customer service ethic.
- The ability to work as a member of a team.
- The drive and ambition to grow and develop within the business.
- A passion for four-wheel drives.
- Strong computer knowledge

Remuneration will be determined by the applicants experience/skills.

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance
- Referral program

Schedule:

- Day shift
- Overtime
- Weekend availability

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Ballarat, VIC: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your expected hourly rate?

**Experience**:

- Point of Sale (POS) software: 1 year (preferred)
- Working towards sales targets and KPIs: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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