Service Design and Delivery Officer

As Director, Service Design and Delivery, you will be responsible for overseeing the design and implementation of homelessness programs with a focus on, early intervention, prevention and sustained housing, and performance monitoring of existing homelessness funded programs. You will also be responsible for translating homelessness reform directions into the...

The Ideal CandidateWe're seeking a skilled Service Designer who can drive innovation and improvement across our digital and physical services. The ideal candidate will have a strong background in customer-centric experience design, human-centered design methodologies, and agile development.Responsibilities:Champion customer insights and embed feedback into...

About the role The Service Delivery Lead role oversees several functions within the Business Information & Technology Services team that enable delivery of high-quality IT services to end users, and to ensure Service Support and Service Delivery processes are in place to meet business needs. This position is a strategically focused stakeholder and vendor...

Service Designer role | Federal Gov opportunity | Contract | Australian Citizens are welcome to apply **Your new company** Hays Technology are delighted to announce their partnership with a federal government organisation! The opportunity will see you joining a passionate team environment within successful and well-known federal organisation based in...

THE ROLE **Are you**: - Passionate about managing and maximising the value delivered by program management platforms (or similar systems)? - Effective at collaborating with others (always putting yourself in their ‘shoes') to ensure program management processes are fit for purpose and embed a proactive approach to managing costs, quality, schedules, and...

Delivery Office Lead **Your new company** My client is a well-known weather, climate, water, oceans and space weather agency. Their work touches the lives of all Australians and this is your opportunity to be part of an organisation of global standing, highly valued by the community that plays a pivotal role in enabling a safe, prosperous, secure and...

About the RoleWe're seeking an exceptional Service Designer to drive innovation and improvement across our digital and physical services. As a key member of our team, you'll champion customer insights, collaborate with stakeholders, and design impactful solutions that align with strategic goals.Key Responsibilities:Create and develop strategic narratives,...

Seeking several Service Delivery Officers to join our team on a 6-month contract basis. **The Opportunity** The Centric platform (Centric) is a comprehensive online wealth management platform designed for financial advisers and their clients, helping them manage their investment portfolios, including super. Centric is poised for a period of significant...

THE ROLE The Manager, Aboriginal Service Design is a senior member of the Aboriginal Initiatives Unit in the Family & Sexual Violence Programs Branch, Family Safety Victoria, Department of Families, Fairness and Housing. The Manager provides effective leadership of the team responsible for a range of Aboriginal governance structures and provision of...

**THE ROLE** The Responsive Maintenance Team is responsible for leading and overseeing the design and delivery of responsive maintenance services for Homes Victoria's housing portfolio. The Project Officer is responsible for performance reporting, active contractor management, issue and complaint investigation, stakeholder engagement, contract preparation...

**The Opportunity** The Service Delivery Officers will be responsible for the day-to-day running of our platform’s operational services. This is a highly facilitative role, maintaining platform operation administration, feedback & complaint resolution and case management channels. This is a hands-on and high-volume administrative role, required to deliver...

Managing and maintaining tenancies - providing support and information on services - identifying and assessing Victorians' housing needs and their eligibility for services An exciting opportunity exists for a Housing Services Officer on an Ongoing basis in Community Operations and Practice Leadership Division. The Community Operations and Practice...

THE ROLE The Principal Project Officer, Rapid and Sustained Housing provides a great opportunity for a high-performing individual to steward and continuously improve existing homelessness programs that support rapid access to homelessness services and emergency accommodation. The Principal Project Officer leads projects and development of advice on the...

Work in a fast-paced and rewarding environment. - Be part of a Passionate, Committed and Innovative Team - Promotes our brand values through considered production of designed assets. **About the role** We have two fantastic ongoing Graphic Design Officer positions available, one part-time and one full-time ongoing**. **As the Graphic Design Officer, you...

Positive impact - Reduce the cost of essential services, improve the environment - Multi year transformation **About Us** We're a community-focused, purpose-driven water organisation full of passionate, dedicated, and imaginative people. Victorian Government owned and committed to improving our state through essential water and sanitation services whilst...

**Position Title**:Service Design and Transition Officer **Reports to**:Manager - Service Management **Department**:Technology Services** **Approved by**:Chief Technology officer **1. **Purpose and Role** As the Service Design and Transition Officer you will have a remit of leading all service design and transition activities across Technology Services....

About the RoleWe're seeking a highly skilled Service Designer to join our team. In this role, you'll be responsible for championing customer insights, driving innovation, and creating impact across our digital and physical services.Key Responsibilities:Create and develop strategic narratives, frameworks, and business cases to inform product and experience...

THE ROLE The role of the Principal Project Officer within the Child Protection Strategic Design and Implementation Team is to lead policy enhancement, policy development, and change management processes for the Child Protection workforce to support the Digital Opportunities program of work. The Digital Opportunities Project was developed to immediately...

**THE ROLE** **Manager, Aboriginal Service Design** The Manager, Aboriginal Service Design is a senior member of the Aboriginal Initiatives Unit in the Family & Sexual Violence Programs Branch, Family Safety Victoria, Department of Families, Fairness and Housing. The Manager provides effective leadership of the team responsible for a range of Aboriginal...

***: The Business Operations Centre team is responsible for functioning as the first response for managing and coordinating the ongoing roll-out of the CIRV system in the state of Victoria. Operating as a dynamic multi-disciplinary team, the group will work closely with key internal and external stakeholders to deliver an effective and efficient immunisation...