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Practice Manager

5 months ago

Brisbane, Australia Ramsay Health Care Full time

We are seeking a **Practice Manager **to join our New **Ramsay Psychology Clinic** in **Cairns **in a **Casual **position.

**Benefits of working with us include**:

- **Tropical North Queensland offers options for city or beachside living**:

- **Flexible work practices to best match your work/life balance**:

- **Professional Development - Grow your career across our national network**:

- **Extensive Employee assistance program**:

- **Industry discounts across private health insurance, retail services, financial services and more**

**About the Role**

Collaborating with Ramsay Psychology and Ramsay Health Plus, our Practice Managers are pivotal to the success of our clinics and the positive experience for our clients. This role will suit someone who is looking for a diverse role and an opportunity to showcase their outstanding customer service and communication skills. Your high organisational capabilities coupled with understanding of medical or allied health practice processes will determine your success in this role.

Key Responsibilities:

- Ensuring clients have a positive experience with our practice from their very first phone call
- Helping to drive referrals to the clinic by building relationships with GPs and other healthcare professionals
- Assisting with GP clinic drop ins, lunches, marketing correspondence and event planning
- Diary management, triaging and scheduling of patient appointments
- Accurate maintenance of patient records
- Reception duties
- End of month financial reporting, invoicing and accounts management
- Handling patient enquiries, including website enquiries
- Processing patient accounts - billing, collections and reconciliations
- Other general administrative functions as required

**About You**
- Knowledge of Medicare and HICAPS systems
- Experience and knowledge of multiple patient management systems and software
- Previous experience managing a busy Medical Practice
- Exceptional people skills and self confidence
- Highly organised and able to prioritise
- Comprehensive knowledge of online claiming and MBS as it pertains to provision of psychological services (desirable)
- High attention to detail and accuracy
- Self-motivated with a desire for continued professional development/excellence

**About Us**

Ramsay Health Care has grown to become a global hospital group, delivering a range of acute and primary healthcare services from 480 facilities across 11 countries, making it one of the largest and most diverse private healthcare companies in the world. The company employs over 77,000 staff and treats 8.5 million patients throughout its hospitals and primary care clinics.

**How to Apply**

**Requirements**:
Everyone who joins Ramsay:

- Must be **vaccinated against Covid-19** a vaccine approved by the Australian Technical Advisory Group on Immunisation
- Must provide a **National Police check** conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children check** and **proof of immunisation** against infectious diseases

**To discuss this opportunity, please contact**:
Sharon Kruger - QLD Regional Manager