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Hospitality Operations Manager

4 weeks ago

Toowoomba, Australia Compass Group Australia Full time

ESS Defence has the privilege of serving millions of meals to our Defence personnel under our Defence Life brand. Whether it is out in the field, or in dining halls, we provide everything from snacks to buffet style meals, to first class dining experiences for functions. The support we provide is vital in ensuring our personnel thrive during their service. We deliver high quality food coupled with a fantastic customer service experience.

We are currently seeking a **Site Operations Manager **for **Borneo Barracks (Toowoomba)** Your can-do attitude, safety focus, passion for quality and great service will be rewarded with excellent benefits and conditions. Talented and motivated team members can expect their careers to flourish with ESS, one of the world’s most recognised Defence support services brands.

**The Position**:

- Managing staff and site operations
- Cost control and financial reporting
- Driving the Safety Culture at site; initiating and implementing project ideas to drive commitment to safety
- Ensuring Food Safety standards are met and adhered to
- Liaising with above unit management and support services
- Establishing and maintaining key stakeholder relationships
- Function planning and management

**The Person**:

- Experience in managing site operations within a hospitality environment (10+ years)
- Strong interpersonal skills and conflict management experience
- Experience and exposure in financial management practices and reporting
- Proven track record in establishing and maintaining a safe and healthy work environment
- Experience in motivating and driving a team to success and achieving key KPI’s
- Knowledge of quality management systems
- Strong computer literacy skills and the ability to learn new systems
- Must have a passion for quality, commitment to delivering outstanding service and a can-do attitude.

**The Benefits**:

- Competitive remuneration
- Excellent career opportunities
- Access to a wide variety of training and development
- Recognition programs including service and safety, regular team events and company discounts

As you will understand, Defence establishments need to be highly secure. This means that all successful applicants are required to undertake national police check which will be paid for by the Company.