Kit Operations Manager

3 weeks ago

Perth, Australia Life Health Services Full time

Loan & Consignment Sets
- Operations Lead
- Perth
- Permanent

14/2/2023
- Leading independent distributor of medical devices
- Excellent rewards for high performing employees
- Flexible, supportive & friendly environment

LifeHealthcare is a leading independent distributor of high-end medical devices in Australia and New Zealand. We bring innovative medical devices to healthcare professionals by partnering with world class companies who share our vision for innovation and making a real difference to people’s lives.

While the products we bring to the market are a cornerstone of our achievements to date, our real success has been delivered through the quality of our people and partners.

Lifehealthcare is part of the EBOS Group. With almost 5,000 employees in 109 locations across Australia, New Zealand, and Southeast Asia, EBOS Group is the largest and most diversified Australasian marketer, wholesaler and distributor of healthcare, medical and pharmaceutical products. It is also a leading marketer and distributor of recognised animal care brands.

Based in Wembley, and part of the Operations Division you will report to the National Operations Manager and work closely with local and national Operations and Sales Teams, with touch points across the whole business. This is a great opportunity if you are passionate about internal and external customer service, have strong computer skills and high attention to detail. Your excellent people management skills and the satisfaction you receive supporting and motivating the team to improve patient outcomes, will set you up for success working at LifeHealthcare.

**We’re looking for someone who**:

- Is a collaborative leader with a continuous improvement mindset and proven people management skills
- Has a sound knowledge and understanding of kit and consignment processes
- Possesses a confident manner, with outstanding communication and interpersonal skills to effectively liaise with stakeholders at all levels of the organisation
- Has a proven ability handling pressure in an environment driven by deadlines
- Possesses strong organisational skills with the capacity to adapt as required when managing stakeholders’ expectations
- Possesses strong understanding of inventory systems

**You’ll be responsible for**:

- Leading, motivating, and developing the Loan Kit and operation Team members (4 direct reports)
- Providing support to encourage continuous improvement and high-performance outcomes within the Western Australian Operations Team
- Managing and coordinating the Loan Kit Team Day activities to achieve KPI’s
- Liaising with loan kit staff on which kits they are to send to any given surgery
- Ensuring the Loan Kit Teams have an adequate number of kits in their possession to achieve the successful deployment for each loan kit booking and functional before dispatching to a hospitals
- Measure performance and direct improvement actions against customer and business requirements
- Communication with stakeholders on delivery and ability to supply on all tasks

**And to be successful we think you’ll need**:

- Previous experience supervising and managing a team and strong stakeholder management skills
- At least 3-5 years’ experience working in a Loan Kit Team environment desirable.
- Medical device industry experience essential with SAP, Mymediset experience highly desirable

**Culture and Benefits**:
At LifeHealthcare
_Our passion is health and Our purpose is helping to make life better for others. _
As an organisation, everything we do is guided by a set of values that define our character and culture; Accountable, Agile, Authentic and Customer Centric and we are driven to succeed in delivering the best outcomes for our patients. This is a real opportunity for you to make a difference and to influence change in our growing organisation.

We promote a culture of care and wellbeing, offering benefits such as flexible working arrangements, study support, health benefits, generous parental leave, and a great team environment with supportive colleagues. Additionally, our office is easily accessible by public transport and if you are driving, we have free onsite parking.

If you have the skills required and would like to work with a company that is not your typical multinational and have a real desire to help others and grow your career, then please APPLY now.

**_**No Agencies thank you; we have this role covered_

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