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Part Time Customer Service

2 months ago

Westfield, Australia Telstra Full time

Employment Type

Permanent

Closing Date

5 Sept 2023 11:59pm

Job Title

Part Time Customer Service & Sales Consultant CHERMSIDE

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

**Job Description**:
Some of the specifics
- Telstra Store in Chermside: Shop 1246 Westfield Chermside, Corner Gympie & Hamilton Road Chermside QLD 4032
- Multiple Part Time Positions Available
- Must be able to work at least five (5) days a week.
- Sales experience is an advantage.

We’re all about helping our customers connect faster, better and smarter. And that’s where you come in, to help us realise our vision to create a brilliantly connected future for everyone.

About the role

Working as part of our Chermside store team, you will be the face and voice of Telstra Talking to our new and existing customers, you will deliver personalised service and advice to uncover their individual needs and match them with great solutions.

On any given day, you could be sharing your knowledge about our services and the latest gadgets we have on offer, or chatting to a customer about international roaming offers to best suit their travel needs. You could even be kitting up a customer with wireless devices to keep them connected on the go - it’s a job with plenty of challenge and variety to keep things interesting.

What you’ll bring

To do well in joining our retail team, you will be confident, knowledgeable and resilient. You'll also show us your natural enthusiasm for working with people.

You'll be receptive to different personalities, and use varied approaches in your interactions with people. Success for us is all about happy customers, and that means going above and beyond to meet their needs

If you have a passion for retail and can deliver a unique, memorable experience to our customers every time they enter our store - a job at Telstra is for you

Additional Note:
We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive

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