IT Support Analyst

7 months ago


Canning Vale, Australia Stratco Full time

**Join a national leader in Australian Retail and Manufacturing**:

- ** 12 month fixed term contract**:

- ** Attractive remuneration package and employee benefits**

**ABOUT STRATCO**

Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.

**THE OPPORTUNITY**

An exciting opportunity has become available for an** IT Support Analyst **based at Canning Vale. Reporting to the IT Service Desk Manager and as an integral member of the IT services team, your primary responsibility will be to ensure Stratco’s operational requirements are enabled through reliable and well supported technology platforms. You will be part of a talented, close-knit group of dedicated IT professionals, working collaboratively to support our national team.

**RESPONSIBILITIES**
- Manage and resolve helpdesk requests in a timely and effective manner
- Troubleshooting network, hardware, software, printer, mobile devices, etc. issues
- Maintain asset records and relevant documentation
- Understanding of change, problem and release management principles
- Develop checklists for typical problems, recommend procedure & controls for prevention
- Provide end user support to all Stratco sites nationally and internationally, some travel may be required
- Collaborate with team members, other business areas and projects as required
- Strict adherence to our critical safety rules & contributing to a safe working environment

**ABOUT YOU**
- Demonstrated experience as per key responsibilities mentioned above
- Applicable qualifications in an IT related discipline
- A passion to deliver outstanding customer service with the ability to build and support professional working relationships at all levels
- Highly developed time management, problem-solving and communication skills
- Capacity to consistently meet deadlines with conflicting priorities in addition to having a strong sense of proactivity and initiative
- Experience configuring, administering Microsoft 365, Microsoft Server products including Active Directory and Exchange
- Knowledge of WAN/LAN, IP Networking, DHCP/DNS and general network principals
- Knowledge of Windows desktop, Windows server environments including current and previous generations
- Experience with SOE maintenance and deployment
- ITIL certification desirable

**REWARDS & BENEFITS**

Flexible Working Arrangements | Health & Wellbeing Initiatives | Traineeship & Apprentice Program | Career Development Opportunities | Paid Parental Leave | Employee Referral Incentive | Stratco Team Member Discount Card | Private Health Corporate Discount | Flu Vaccinations | Employee Assistance Programme

**OUR PHILOSHOPHY**

Whilst manufacturing is our foundation, our team is our future. Stratco are invested in providing fulfilling and rewarding careers, empowering our team to grow, and encouraging them to contribute and thrive. Be part of our dynamic business that is shaping outdoor living, improving the lifestyles of our customers, and making all our dreams come true. At Stratco, Safety is paramount, and we take every measure to ensure our team members** ‘Return Home Safe’.**

**APPLICATION PROCESS**

If this sounds like you, we would like to hear from you Should you be successful in progressing to the next stage of the recruitment process you will be invited for an interview to discuss the role in more detail.



  • Canning Vale, Australia Go Solar Group Full time

    **About us** Go Solar Group is a leading wholesale, installation and engineering company in Australia. Over the years, we have established strong partnership with the key manufacturers in the market, which enables us to provide our clients the best products at the most competitive price. We are currently seeking a full-time Organisation and Methods Analyst...

  • Commercial Analyst

    4 months ago


    Canning Vale, Australia Metcash Full time

    **Joining the Metcash Family** At Metcash, you’re **_part of something bigger_**. You have all the perks of a small business heart, without missing out on the big business support. Being part of something bigger means you’re part of a strong purpose, where the work you do makes a big difference to independent business and local communities. It opens a...

  • Analyst Level I

    1 month ago


    Canning Vale, Australia Bureau Veritas Full time

    **About BVAQ**: BVAQ are a leading partner to the Food Industry for over 60 years, supporting businesses with the widest range of analytical services and expertise within one organisation. The team at BVAQ have developed robust quality systems, invested in comprehensive equipment, assets and services to ensure that our facility is a world class...


  • Canning Vale, Australia APM Full time

    Forget everything you know and expect about a call centre customer service environment. This is an environment where people are encouraged to be creative and where quality outcomes for customers and clients is the focus. A key member of the Client Services team, you will be responsible for generating innovative ideas, unpacking root cause and implementing...

  • Distribution Analyst

    3 weeks ago


    Canning Vale, Australia Lite n’ Easy Full time

    **Introduction**: At Lite n' Easy our goal is to create a healthier Australia by changing the way Australians eat. We make it easy for people to eat well, whether they want to lose weight or simply stay healthy. As a quality driven food company, all of our creative energies go into making our meals as delicious as they are healthy. **Description**: Are you...

  • System Analyst

    7 months ago


    Pascoe Vale, Australia Roofing Options Centre Full time

    **Roofing Options Centre**, the leading supplier of roofing products in Melbourne, is seeking a highly motivated and experienced Systems Analyst to join our growing team! **About the Role**: In this full-time position based in Coburg VIC, you'll play a pivotal role in analyzing, designing, and implementing IT solutions to optimize our business operations....

  • HR Analyst

    6 months ago


    Berkeley Vale, Australia Sanitarium Health & Wellbeing Full time

    **About Sanitarium**: Sanitarium is a leading health food company dedicated to promoting well-being through nutritious and wholesome products. With a rich history spanning over a century, we are committed to providing our customers with the highest quality foods that contribute to a healthier lifestyle. As we continue to grow and innovate, we are seeking a...

  • Data Analyst

    2 months ago


    Elizabeth Vale, Australia SA Government -SA HEALTH Full time

    **SA Health** **Job reference**: 886287 **Location**: 5112 - ELIZABETH VALE **Job status**: Ongoing **Eligibility**: Open to Everyone - **Northern Adelaide Local Health Network - Lyell McEwin Hospital - Elizabeth Vale**: - **Salary**: $98,478 - $104,165 p.a. **plus Superannuation and Salary Sacrifice benefits** **- ASO6**: - **Ongoing Full-Time** **About...


  • Elizabeth Vale, Australia SA Government -SA HEALTH Full time

    **SA Health** **Job reference**: 879465 **Location**: 5112 - ELIZABETH VALE **Job status**: Short Term Contract **Eligibility**: Open to Everyone - **Northern Adelaide Local Health Network - Lyell McEwin Hospital - Elizabeth Vale**: - **Salary**: $98,478 - $104,165 p.a.** - ASO6 - Temporary Full-Time, up to 30 June 2025** **About the Role**: This is an...


  • Berkeley Vale, Australia Sanitarium Health & Wellbeing Full time

    **Graduate Revenue Analyst** **Who are we?** Sanitarium Health Food Company is an Australian-owned FMCG company with iconic household brands, a rich history and an unwavering commitment to make a positive health impact. **What sets us apart?** We combine the dynamic pace of a fast-moving consumer goods business with over 125 years of serving goodness by...

  • Channel Analyst

    4 days ago


    Berkeley Vale, Australia Sanitarium Health & Wellbeing Full time

    **The Role** The Channel Analyst will work with the Channel Managers, Brand and Category teams to formulate effective plans and objectives that will optimise Sanitarium’s opportunity for growth in the Café channel. This will include: - Implement strategies to achieve business goals. - Supporting with building and collating presentations both internally...


  • Berkeley Vale, Australia Sanitarium Health & Wellbeing Full time

    **_Purpose of Role_** Coordination and execution of remuneration and analytical solutions including but not limited to job evaluations, data analytics and reporting, market benchmarking, and support with remuneration projects and deliverables. **_ Key Responsibilities_** Coordination and management of agreed remuneration and analytical solutions including...


  • Berkeley Vale, Australia Sanitarium Australia Full time

    **The Company** The Sanitarium Health Food Company is an Australian owned business - which we think is pretty special - and we're also proud to produce some of this country's most loved products. From everyone's favourite Aussie breakfast cereal, Weet-Bix, to the nutritious on-the-go liquid breakfast drink UP&GO. Not only do we have great products, but we...


  • Berkeley Vale, Australia TE Connectivity Full time

    TE Connectivity's Sales and Marketing Teams are responsible for the sales and marketing of TE's products, systems or services including sales oriented activities, market development and communications. As part of the sales operations team and reporting directly to the ANZ Manager, Sales & Marketing Support, the sales analyst will be central in preparing and...


  • Berkeley Vale, Australia Sanitarium Health & Wellbeing Full time

    **The Role** Interested in trying something new, expanding your knowledge at Sanitarium in the dynamic area of Category Development? We are looking for an enthusiastic and motivated Category Development Analyst to join our Emerging Channel team here at Head Office. Reporting to the Senior Category Development Manager, this role will be responsible for...

  • IT Functional Analyst

    7 months ago


    Berkeley Vale, Australia Sanitarium Health & Wellbeing Full time

    **The Role** **Key Responsibilities** - Analyze business processes to identify opportunities for improvement and optimization within the SD is a must (Experience - Purchasing, and Warehouse modules is a nice to have). - Configure, customize, and maintain SAP SD, Purchasing, and Warehouse modules to meet business requirements - Collaborate with...