Guest Service Agent
5 months ago
Company Description
Novotel Melbourne Preston is located in the heart of Melbourne’s eclectic northern suburbs, 20 minutes from Melbourne Airport and close to the CBD.
Boasting a freshly refurbished lobby, rooms, restaurant and cafe, with one of the largest conference and events facilities within the Melbourne portfolio.
Accor is Australia’s Largest Hotel Network with 50+ brands, 5100+ hotels operating in 110 countries. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
**Job Description**:
Your tasks and responsibilities will consist of, but are not limited to, the following:
- Providing exceptional customer service by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay
- Maintaining control of guest and hotel accounts ensuring that all charges are posted accurately and efficiently
- Promoting and up-selling hotel facilities through strong product knowledge
- Maintaining a high level of professionalism and ensuring procedures are followed in relation to guest confidentiality and the issuing of room keys
- Ensuring timely and efficient delivery of guest amenities, make recommendations and reservations for our guests on local attractions and ensure the security of our guests and their possessions
**Qualifications**:
To be successful in this role you will have:
- An outgoing, confident and engaging personality
- Demonstrated customer service experience combined with outstanding communication skills
- Professional and friendly telephone manner
- Previous experience with OPERA PMS, an advantage but not necessary Exceptional presentation and grooming
- Energy and enthusiasm with an eye for detail
- Unlimited work rights in Australia.
- Flexibility to work across a rotating roster working overnight shifts and public holidays
Additional Information
Benefits and Perks
- Worldwide Accommodation and Food & Beverage discounts for you, your family and friends
- Extensive employee benefits and special rates with our partnership brands
- Wellbeing at work - Work Your Way
- Recognition, including a complimentary hotel stay annually
- Training and career development opportunities
-
Guest Service Agent
5 months ago
Preston, Australia Novotel Melbourne Preston Full timeNovotel Melbourne Preston is located in the heart of Melbourne’s eclectic northern suburbs, 20 minutes from Melbourne Airport and close to the CBD. Boasting a freshly refurbished lobby, rooms, restaurant and cafe, with the largest conference and events facilities within the Melbourne portfolio. Novotel Melbourne Preston is growing and require a...
-
Guest Service Agent
5 months ago
Preston, Australia Together Co-Living Full timeTogether Co-Living is a new way to live within the vibrant heart of Melbourne’s northern suburbs. Welcoming a diverse and social lifestyle, we welcome the community into our new lifestyle option by offering a restaurant, gym, pool, laundry, workspaces and outdoor spaces. Together Co-Living is diversifying our team with passionate people who are...
-
Guest Service Agent
5 months ago
Preston, Australia Together Co-Living Full time**Together Co-Living** is a new way to live within the vibrant heart of Melbourne’s northern suburbs, 20 minutes from Melbourne Airport and Melbourne CBD, with on-site carpark and walking distance to the train station, bus stop and the tram! Welcoming a diverse and social lifestyle, we welcome the community into our new lifestyle option by offering a...
-
Guest Service Agent
5 months ago
Preston, Australia Together Co-Living Full time**Together Co-Living** is a new way to live within the vibrant heart of Melbourne’s northern suburbs, 20 minutes from Melbourne Airport and Melbourne CBD, with on-site carpark and walking distance to the train station, bus stop and the tram! Welcoming a diverse and social lifestyle, we welcome the community into our new lifestyle option by offering a...
-
Hospitality Service Associate
1 week ago
Preston, Victoria, Australia Novotel Full timeNovotel Melbourne Preston Job OpportunityWe are seeking a dedicated and enthusiastic Food & Beverage Attendant to join our dynamic team at Novotel Melbourne Preston. The successful candidate will have a passion for delivering exceptional customer service and ensuring seamless guest experiences.Key Responsibilities:As a Food & Beverage Attendant, your key...
-
Food Service Associate
4 weeks ago
Preston, Victoria, Australia Novotel Full time{"title": "Food and Beverage Attendant", "description": "Join Our Team at Novotel Melbourne PrestonWe are seeking casual and part-time Food and Beverage Attendants to join our team at Novotel Melbourne Preston. As a Food and Beverage Attendant, you will be responsible for providing exceptional customer service and ensuring seamless guest experiences.Key...
-
Preston, Victoria, Australia Melbourne Polytechnic Full timeAbout the RoleMelbourne Polytechnic is seeking a highly skilled and experienced International Marketing and Recruitment Officer to join our team. As a key member of our International Marketing and Recruitment Team, you will play a critical role in providing exceptional service and support to international students seeking enrolment at Melbourne...
-
Food and Beverage Service Associate
3 weeks ago
Preston, Victoria, Australia Accor Full timeAccor is seeking a Food and Beverage Attendant to join our team at Novotel Melbourne Preston. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring seamless experiences, and working collaboratively with our Food and Beverage Team Leaders and Supervisors.The successful candidate will have a...
-
Sales - Sales Associate
5 months ago
Preston, Australia Belle Property Full timeSales - Sales Associate Preston, VIC Due to growth hockingstuart Preston are looking for a motivated, energetic, and determined individual who is excited about building a career in real estate. With quality training, processes, and procedures in place, this is a chance to commence your career with the support you need to become a successful real estate...
-
Sales Associate
2 months ago
Preston, Victoria, Australia Belle Property Full timeAbout the RoleWe are seeking a motivated and determined individual to join our team as a Sales Associate. As a Sales Associate, you will be responsible for actively prospecting for new business and assisting with marketing and administration for the Director.Key ResponsibilitiesCreating and nurturing client relationships through rigorous communication and...
-
International Compliance and Payments Specialist
4 weeks ago
Preston, Victoria, Australia Melbourne Polytechnic Full timeAbout the RoleMelbourne Polytechnic is seeking a highly skilled and experienced International Compliance and Payments Officer to join our team. As a key member of our International Compliance and Payments Team, you will play a critical role in providing exceptional service and support to international students and agents from over 50 countries.Key...
-
International Marketing and Recruitment Officer
1 month ago
Preston, Australia Melbourne Polytechnic Full time**POSITION NUMBER** 3900 - **DEPARTMENT** International Partnerships - **ROLE TYPE** Non-teaching - **JOB TYPE** Full time - **CONTRACT** Ongoing - **LOCATION** Preston - **APPLICATIONS CLOSE** 21 October 2024**INTERNATIONAL MARKETING AND RECRUITMENT OFFICER**: - **Annual Salary $66,244 - $71,926 + Superannuation** - **Help provide support to our...
-
Food and Beverage Team Leader
4 weeks ago
Preston, Victoria, Australia Accor Full timeJob Title: Food & Beverage Team LeaderAt Accor, we're committed to delivering exceptional guest experiences. As a Food & Beverage Team Leader, you'll play a key role in leading your team to create unforgettable moments for our guests.Key Responsibilities:Lead and mentor the Food & Beverage team to ensure seamless daily operationsSupervise and delegate duties...
-
Team Members
5 months ago
Preston, Australia Timezone Full timeWho is Timezone? Timezone is a fun-filled entertainment destination where guests come for the excitement and our team stay for the FUN. Timezone is a part of The Entertainment & Education Group (TEEG) which is one of the world’s largest entertainment brands and includes our other brands Kingpin & Zone Bowling. Across Australia & NZ we have more than 90...
-
Event Host
3 weeks ago
Preston, Victoria, Australia Timezone Full timeAbout the RoleWe are seeking a highly energetic and enthusiastic individual to join our team as an Event Host at Timezone Preston. As a key member of our FunSquad, you will be responsible for delivering exceptional birthday party experiences for our guests.Key ResponsibilitiesPartner with guests to create unforgettable memories and deliver a REMARKABLE...
-
Security Officer
3 weeks ago
Preston, Victoria, Australia AccorHotel Full timeJob SummaryWe are seeking a highly skilled and experienced Security Officer to join our team at AccorHotel. As a key member of our security team, you will be responsible for ensuring the safety and security of our guests and staff.Key ResponsibilitiesMonitor and patrol hotel premises to prevent and detect signs of theft, vandalism, or other illegal...
-
Security Professional
2 weeks ago
Preston, Victoria, Australia Accor Full timeJob SummaryWe are seeking a highly skilled Security Professional to join our team at Novotel Melbourne Preston. As a Security Officer, you will be responsible for ensuring the safety and security of our guests and staff.Key ResponsibilitiesMonitor and patrol hotel premises to prevent and detect signs of theft, vandalism, or other illegal activity.Respond...
-
Security Officer
2 weeks ago
Preston, Victoria, Australia Accor Full timeJob Title: Security OfficerAt Accor, we're seeking a dedicated and detail-oriented Security Officer to join our team. As a Security Officer, you will be responsible for ensuring the safety and security of our guests, employees, and hotel premises.Key Responsibilities:Patrol hotel premises to prevent and detect signs of theft, vandalism, or other illegal...
-
Security Officer
3 weeks ago
Preston, Victoria, Australia AccorHotel Full timeJob Title: Security OfficerJob Summary:We are seeking a highly skilled and experienced Security Officer to join our team at Novotel Melbourne Preston. As a Security Officer, you will be responsible for ensuring the safety and security of our guests, staff, and hotel premises.Key Responsibilities:Monitor and patrol hotel premises to prevent and detect signs...
-
Property Services Assistant
5 months ago
Preston, Australia The Little Group Full time**Description**: Being apart of the Little Real Estate team means that your opportunities for career and personal progression are endless. Learning and growing at Little is our reality. As Australia’s largest privately owned real estate agency, our infrastructure allows you to be the best you. We invest in your development through dedicated training...