Service Portfolio Manager

3 weeks ago

Melbourne, Australia nbn™ Full time

Job Expectations

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

A bit about your role

The Service Portfolio Manager is the primary interface of INES providing integrated environment services to its customers. This role is responsible for identifying customer needs, service vision and the maintenance and prioritisation of the service team backlog for their specific portfolio. The role itself also supports the decomposition of capabilities into epics including acceptance criteria for the INES teams to deliver.

The Service Portfolio Manager drives the overall prioritisation, planning and delivering the test environment services of complex projects to time, cost and quality within a business portfolio. They have the end-to-end accountability for delivering test environment services to the customers of their portfolio which is aligned to Business Units and Outcome Groups. The role will also coach delivery teams to embed customer-centric mindsets, transform ways of working and uplift productivity.

A bit about you

As the Service Portfolio Manager, you will be a strong advocate for change within the INES team. They actively seek feedback from the customers and advocate on their behalf to drive changes and improvements to the services and the way INES delivers its services to its customers. You will also actively participate in transformation initiatives both within INES and the broader SEO organisation.

Life at nbn

At nbn our people have a clear and shared purpose - empowering Australians to redefine the way they live, work and play into the future. As one of the Australia’s largest infrastructure projects ever undertaken in Australian history, you’ll be part of a team building a brighter future for the country.

In your personal career, you’ll benefit from technical training for professional development, leadership programs and access to the latest technology, as well as being led by a diverse executive team.

We actively focus on our people having a fair go at reaching their career aspirations. We’re committed to equal opportunities for all employees. With initiatives like Women’s Leadership Programs, a commitment to equal pay, flexibility and market leading parental leave, we truly are paving the way for true equality in the workplace.

Continue the conversation

At nbn, health, safety and wellbeing will always be our highest priority and we are committed to protecting our employees, and the customers and communities we serve. nbn recognises that vaccinations against COVID-19 are critical and necessary in certain situations. As such workers who regularly engage face to face with our customers or the community must be fully vaccinated against COVID-19 (which means two doses of an ATAGI approved vaccine), unless a valid medical exemption is provided.
- At _
- nbn_
- our people and our planet matter. We have an unwavering commitment to the wellbeing and safety of our employees so that everyone goes home safely each day and can perform at their peak to deliver the _
- nbn_
- network. _
- nbn_
- also aims to build a network that minimises energy use and can be operated with mínimal impact on the environment._

Worker Type

Permanent

Time Type

Full time

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