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Implementation Consultant

4 months ago

Eight Mile Plains, Australia Simpro Software Full time

Are you a problem solver with excellent communication skills, a mature outlook and looking for a new challenge or career change? With your dedicated effort, and Simpro’s on-boarding training program, you can develop into a Software Implementation Consultant.

This is a **Brisbane-based** role. To be considered, you must be eligible to work legally in Australia on a full-time basis.

**First Things First, What We Can Offer You?**
- Delicious daily, free, chef prepared lunch on site (yes)
- Fully equipped, free gym on site
- Second-to-none onboarding and product training
- Flexible work arrangements available
- Ground-breaking parental leave entitlements
- Fun team camaraderie and events
- Opportunities for growth and development

**Who Are We?**
- Simpro is a global leading Software-as-a-Service (SaaS) field service management solution for service, maintenance and project contractors. Simpro was founded in 2002 in Brisbane, Australia with operations in Australia, New Zealand, the United Kingdom, the United States, Singapore and The Netherlands. Simpro empowers our trade service customers to connect the office to the field, deliver exceptional customer service and gain invaluable insights with automated processes, streamlined workflows and in-depth business reporting._

**What You'll Do**
- With your implementation experience, you will provide overall responsibility for implementation and set-up, with client facilitation being primarily online, with occasional delivery from Brisbane head office and onsite visits
- Focus on training our software to small and medium sized businesses
- Engage with our clients to understand their business processes
- Drive implementation from start to ‘go live’
- Deliver targeted training (onsite, face-to-face, group & online)
- Client facilitation will primarily be online, with occasional onsite visits.

**What You'll Bring**
- Professional presentation with a mature outlook
- Consultation and problem-solving skills that are second nature
- Excellent, proven communication and organisational skills
- _ External implementation_ experience
- Technical skills are definitely advantageous to the role
- A passion to adapt and learn new programs and systems
- An understanding of business processes and workflows
- Previous experience in implementation of software systems is beneficial
- Running your own business may be useful
- Working operationally in the Trade or Service sector could also be advantageous
- Exposure to accounting packages such as MYOB, Xero, QuickBooks is helpful
- Current driver’s licence, with access to your own reliable transport.

**Core Values Required of all Simpro Employees**

We are seeking someone with the right determination, attitude and Simpro compatibility. Our culture and core values are very important to us:

- ** We Are One Team**:

- ** We Own It**:

- ** We Innovate**:

- ** We Understand**:

- ** We Care**:

- ** We Have Fun**

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