Client Services Manager
20 hours ago
_**Building dreams for your future self**_
**Who are we?**
At Carer’s Network, we envision a future where all our clients feel empowered to live the life they want. Carer’s Network enable our clients to do so by tailoring our home support services to each client’s unique needs and requirements. Our client base has been rapidly growing, and we are currently expanding our team of dedicated, passionate Client Service Managers, who share the same core values as us and have a passion for helping people and want to strive in the healthcare field.
**About the Role**
As a Client Service Manager for our Home Care Package program, your focus will be providing outstanding person-centered care support to our clients, by building meaningful and genuine relationships with them and their families. You will ensure that they are receiving the care and support to empower them, so they can lead a life the way they choose.
**Your main responsibilities will include the following**:
- To manage a caseload of consumers in our Home Care Package program. The role will consist of end-to-end management of our Home Care Package clients.
- Responding to inbound calls from potential new customers about the services we provide and conducting assessments and reviews when there is a new client intake.
- You will guide our new clients through every step of the way during their onboarding process and provide ongoing support.
- Ensuring that all our clients care management, is proactively managed and their needs implemented and communicated, in line with the My Aged Care guidelines.
- Ensuring that all coordinating services and compliance are within business guidelines and meet quality standards.
- Ensuring exceptional high standards of report writing/case notes are all up to date and any concerns regarding your client are proactively managed.
**About you**
- Must have strong understanding of My Aged Care
- Highly motivated with strong organizational, interpersonal and problem-solving skills with a strong attention to detail
- Excellent communication skills - both written and verbal (essential)
- Have a compassionate approach to care and improving the quality of others’ lives.
**Experience/Qualifications**
- At least three years’ industry experience within the health care or home care sector (essential)
- Degree or Diploma in Community Services is not essential but would be highly regarded.
- Current Australian Driver License (essential)
**Salary**
- $75,000 - $85,000 per annum + a company vehicle and superannuation
**Why join us?**
- Exciting opportunity to join a small, high growth business.
- A challenging yet purposeful career in the Aged Care and Disability sector, by impacting and making changes to the lives of our vulnerable clients.
- A positive and supportive work environment, where your hard work never goes under appreciated.
- Company Car provided with all-inclusive costs.
- **Please note; as we are a registered NDIS care provider, Carers Network require all workers to undergo an NDIS Worker Screening Check.**_
- **Please note : No visa sponsorship available**_
Pay: $75,000.00 - $85,000.00 per year
**Benefits**:
- Company car
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Clayton, VIC 3168: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Client Service Manager: 3 years (required)
Licence/Certification:
- Degree or Diploma in Community Services (preferred)
- Australian Driver Licence (required)
Work Authorisation:
- Australia (preferred)
Work Location: In person
Application Deadline: 09/09/2024
-
Client Service Manager
20 hours ago
Clayton, Australia GJK Facility Services Full time**Introduction**: BETTER EXPERIENCES, BETTER OUTCOMES It's an exciting time to be joining GJK Facility Services - we have grown significantly over recent years and are transforming for future growth and opportunities to help our customers and people. We are a leading provider of facility services, committed to provider better experiences and better...
-
Client IT Manager
6 days ago
Clayton, Australia Kaliba Full time**Location**: Clayton - Victoria **WorkType**: Full Time **Salary**: $110,000.00 - $130,000.00 Annual CompanyThis Australian-based IT services organisation is changing the way customers view digital transformation. This company has a unique product and service offering and is currently looking to expand its Melbourne team. The vibrant...
-
Client Engagement Manager
8 hours ago
Clayton, Australia Care Choice Full timePerm Full-Time opportunity (hybrid role) - Opportunity to join a progressive company and high performing team - Dynamic, fast-paced role within the community services sector **About CareChoice** CareChoice is a NDIS, DFFH / Human Services Standard and TAC/ WorkSafe registered disability and youth services provider. We deliver a wide range of services and...
-
Service Coordinator
8 hours ago
Clayton, Australia Deivian Care Services Full timeDeivian Care Services, based in Melbourne, has been a NDIS registered and Aged Care service provider since 2018. Our vision is to make a difference in our partners' lives by focusing on meeting their needs and care goals, as well as helping them feel supported, and maximizing their independence. As a deeply grounded NDIS and Aged Care provider, we require...
-
General Manager
20 hours ago
Clayton, Australia The myHomecare Group Full timemyHomecare Group is the leading Home Care Package provider in Australia. Our mission is to provide older Australians with the dignity and choice they want to live independently at home, safely and happily. Our self-managed division supports over 8,500 clients to select their preferred suppliers of services, aids and equipment from our national panel of over...
-
Service Manager
9 hours ago
Clayton, Australia William Adams Full timeWith almost 100 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry. Today, we lead the way with great products, unrivalled product support and, of course, the best...
-
Service Coordinator
5 days ago
Clayton, Australia myHomecare Full timeAt the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer. With a rich 100-year history, we have been delivering exceptional care to older Australians since the year our oldest client was born. We have the added benefit of an innovative, creative and...
-
Service Scheduler
4 days ago
Clayton, Australia myHomecare Full timeAt the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer. With a rich 100-year history, we have been delivering exceptional care to older Australians since the year our oldest client was born. We have the added benefit of an innovative, creative and...
-
Care Manager
8 hours ago
Clayton, Australia The myHomecare Group Full time**We have an exciting opportunity for an experienced Care Manager to join our team in Clayton, VIC, offering telephone-based care for our clients.** myHomecare Group is the leading Home Care Package Provider in Australia. Joining our group, you will be given opportunities to grow and progress your career that are unmatched in the industry. This position...
-
Care Manager
4 days ago
Clayton, Australia myHomecare Full time**_We have an exciting opportunity for an experienced Care Manager to join our team in Clayton, VIC, offering telephone-based care for our clients._** myHomecare Group is the leading Home Care Package Provider in Australia. Joining our group, you will be given opportunities to grow and progress your career that are unmatched in the industry. This position...
-
Care Manager
9 hours ago
Clayton, Australia The myHomecare Group Full timeAt the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer. With a rich 100-year history, we have been delivering exceptional care to older Australians since the year our oldest client was born. We have the added benefit of an innovative, creative, and...
-
Care Manager
6 days ago
Clayton, Australia myHomecare Full timemyHomecare Group is the leading Home Care Package Provider in Australia. Joining our group, you will be given opportunities to grow and progress your career that are unmatched in the industry. This position will operate under one of our four brands: Better Living Homecare, Let’s Get Care, Happy Living and Just Home Care Packages. Each of our brands has a...
-
Metro Field Service Manager
8 hours ago
Clayton, Australia William Adams Full time**Opportunity to join a well-known and successful market leader**: - ** Generous salary package + company vehicle + excellent rewards & benefits** Take on this exciting leadership opportunity and become our next **Metro Field Service Manager** With close to 100 years as a Caterpillar Dealer, William Adams has proudly made its mark. Our Cat Rental business...
-
Account Manager
20 hours ago
Clayton, Australia Superior People Recruitment Full timeWe are seeking Client Service Representative - Account Manager for a leading print and graphic design company. You will be responsible for providing a superior level of customer service to all clients and external stakeholders. You will provide expertise in dealing with client and adviser telephone enquiries, marketing and design changes. You will play a...
-
Field Service Technician
20 hours ago
Clayton, Australia Superior People Recruitment Full timeOur client is the leading manufacturer of waterjet machinery, and are now seeking an experienced Field Service Technician. Reporting to the Service and Engineering Manager, you’ll add crucial support to the field service team through: - Investing time in learning the machinery, software and equipment needed to fix the machines to increase your efficiency...
-
Relationship Manager
6 days ago
Clayton, Australia myHomecare Full timemyHomecare Group is the leading Home Care Package Provider in Australia. Joining our group, you will be given opportunities to grow and progress your career that are unmatched in the industry. This position will operate under one of our four brands: Better Living Homecare, Let’s Get Care, Happy Living and Just Home Care Packages. Each of our brands has a...
-
Disability Support Worker
1 day ago
Clayton, Australia Deivian Care Services Full time**Job Description - Support Worker** **About Us - Deivian Care Services** Deivian Care Services, based in Melbourne, has been an approved NDIS service provider since 2018. Our vision is to make a difference in our partners' lives by focusing on meeting their needs and care goals, as well as helping them feel supported, and maximising their...
-
Service Manager
4 days ago
Clayton, Australia DuluxGroup Full time**Work options**: Hybrid - Join one of Australia’s most trusted brands - Industry leading learning & career development - Autonomous role with support from a collaborative team and leaders. **About the role** DuluxGroup is on an exciting journey having made several acquisitions in the ANZ and European region in recent years. As DuluxGroup grows, the IT...
-
Customer Service Representative
6 days ago
Clayton, Australia Smart User Full time**About Smart User**: Founded in 2012, Smart User is the leading renewables and energy solutions business in Australia based in Victoria. Helping over 300,000 households of its customers to decarbonize and reduce their environmental footprint. At Smart User, we have a strong purpose and values that challenge us to find the answers to the big energy...
-
Field Service Coordinator
19 hours ago
Clayton, Australia William Adams Full timeOur Metro Field Services team are looking for a Full Time **Field Service Coordinator** to join our busy team working a roster that best suits your lifestyle. We can offer a 7 x 7 roster (Wed - Tues - 6am to 6pm - 1 week on & 1 week off) or Mon to Fri with rotating start hours - 6am or 10am. **ABOUT THE ROLE** The objective of the **Field Service...