Airline Customer Service Agents

2 months ago

Melbourne, Australia Swissport (Australia and New Zealand) Full time

**Join Swissport for a career in aviation at Melbourne Airport**

**Swissport is the global leader in airport ground services and air cargo handling, active in more than 269 airports in 47 countries across the globe.** We are committed to delivering safe, high quality services for our clients and their customers across the globe.

**Working at Swissport** has so many different faces and one thing is for sure, there is never a dull moment. If you enjoy working with people in a dynamic environment, join us As a Swissport Customer Service Agent, you'd play a vital role in our airport operation.

**Swissport Customer Service Agents** are responsible for ensuring a positive experience for all passengers between the terminal and the aircraft.

We are great team players working collaboratively with others whilst being focussed on safety as top priority and working to meet our airline client schedules. In an ever-changing environment our team delivers safe and efficient services on behalf of the many airlines that choose Swissport to provide their on-the-ground services.

The airport is a fast-paced and safety focussed team environment. The work hours are variable to meet airline schedules, and include early starts, late finishes and weekends.

**What would make you stand out for this role?**
- You're focussed on delivering exceptional and safe service
- You have strong personal skills and can be an effective team player
- You're committed to learning and personal growth
- You're self-confident and can stay calm under pressure
- You have excellent presentation and grooming
- You're organised and can manage your time well
- You’re physically capable of handling passenger baggage and manoeuvring wheelchairs as required
- You have a driver's license
- You're a fluent English speaker
- You have basic - intermediate computer skills.

**Why you will love working for Swissport**:

- Swissport is the world's leading provider of ground and air cargo services across the globe
- Our roles are permanent part-time, with full training provided
- Industry benefits

**Looking for an exciting new challenge?**

**Equal Employment Opportunity Statement**

Only permanent residents of Australia or New Zealand, or those who have the right to work in Australia or New Zealand may apply.

**Please Note** Swissport takes the safety and wellbeing of our people and our community seriously. We require employees to be fully vaccinated against COVID-19 prior to commencing employment with us. Full vaccination is required by 30 November 2021. All prospective employees will be required to produce documentary evidence disclosing vaccination status on request.

**Job Type**: Part-time

Schedule:

- Shift work

Work Location: One location

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