Quality Assurance Analyst

5 months ago

Melbourne, Australia LittlePay Full time

We're Littlepay - a growing fintech headquartered in Melbourne with operations in the UK, EU, LATAM, USA, and more recently, Australia. Our payments platform enables our customers to pay for public transport using any payment card, mobile wallet, or wearable device. Processing over 100 million transactions in 13 countries and continuing to expand globally, we're proud to move more people through better payment experiences.

Our Littlepay values:

- Trust and be trustworthy
- Embrace challenge
- Solve problems, together
- Deliver with speed and agility
- Be candid and kind

**About the opportunity**

If you are passionate about QA metrics, developing test cases and working with engineers to ensure product quality, come join us. We are looking for a Quality Assurance (QA) Analyst to become one of our team's quality guardian angels.

Ultimately, you should monitor all stages of software development lifecycle to identify and seek resolution of system malfunctions to meet quality standards.

You'll be working with colleagues who:

- Are passionate about collaborative product development
- Care about quality and writing clean, maintainable, well-tested code
- Are strong advocates of best practices and continuous improvement
- Take end-to-end ownership for delivering payment APIs and services to our customers and partners
- Enjoy solving complex and interesting problems in an agile team setting

Day to day, you'll:

- Review requirements and technical design documents to provide timely and meaningful feedback
- Create detailed, comprehensive and well-structured test plans and test cases
- Contribute to User Story Acceptance Criteria during Backlog Grooming with your Product Manager
- Estimate, prioritise, plan and coordinate testing activities
- Participate in team ceremonies, like stand-ups, backlog grooming and sprint planning
- Design automated tests that engineers can develop and execute
- Prepare test data for system tests
- Identify, record, document thoroughly and track bugs
- Design and manage thorough regression testing when bugs are resolved (automated preferred)
- Liaise with internal teams (e.g. engineers and product managers) to identify system requirements
- Track and improve quality assurance metrics, like defect densities and open defect counts
- Stay up-to-date and evaluate new testing tools and test strategies
- Run a combination of manual and automation testing

**Requirements**:
Ideally, you'll have:

- Proven experience in software development quality process
- Proven experience in software quality assurance
- Strong knowledge of software QA methodologies, tools and processes
- Experience in writing clear, concise and comprehensive test plans and test cases using Xray, Zephyr or similar (Jira)
- Hands-on experience with black box testing and automated testing tools
- Experience working in an Agile/Scrum development process

Bonus points for:

- Experience with performance and/or security testing
- Experience in the Payments space
- Experience with Java and Go

**Our recruitment process**

If you've been shortlisted for the role, you'll first have a chat with our Head of Talent, who will set up an interview if the stars align. A short workplace preferences questionnaire will also be sent to help us learn more about the way you prefer to work. Following a successful first interview, you'll be sent a challenge to complete in your own time. If we like what we see, you'll meet with a second set of Littlepay folks before being presented with an offer.

Ultimately, being part of our small but mighty team means you'll have the opportunity to learn about APIs and payments for public transport, and have a hand in the provision of services that impact millions of people. You'll help us deliver on our revolutionary product roadmap and help scale our platform as we continue to expand across the globe.

**Benefits**

We love to look after our people. At Littlepay, you'll be part of an inclusive and diverse team that celebrates the differences and unique gifts we each bring to work.

You'll have access to:

- A high trust working environment, with access to cloud collaboration tools like Notion, Slack, Miro, Google Workspace, and Jira to help us work together effectively
- Paid professional development (including conferences, courses, learning subscriptions, etc.)
- Harrison Assessments - our talent management provider that facilitates continuous professional development
- A variety of flexible leave options (including annual, personal, volunteer, parental, grandparental, gender affirmation, and more)
- Superannuation contributions on all paid parental leave payments
- A company-wide paid day off
- Our flexible public holiday program
- Flexible (hybrid) working conditions
- Wellbeing support
- including a free School of Life subscription for all employees, and counselling via the School of Life (UK) or our EAP program (Australia)
- Our generous employee referral program
- Mid-year, quarterly, and end-of-year

  • Quality Assurance Analyst

    5 months ago

    Melbourne, Australia AML Ops Full time

    Quality Assurance Analyst AML Ops offers flexible, AML/CTF specialised resources via a co-sourced model. Our team members undertake agreed AML/CTF operational activities on behalf of our clients. Reporting to the AML Ops Quality Assurance Manager, you will be responsible for delivery of quality assurance over the AML Ops analyst team and client's...

  • Quality Assurance Analyst

    5 months ago

    Melbourne, Australia AML Ops Full time

    AML Ops offers flexible, AML/CTF specialised resources via a co-sourced model. Our team members undertake agreed AML/CTF operational activities on behalf of our clients. Reporting to the AML Ops Quality Assurance Manager, you will be responsible for delivery of quality assurance over the AML Ops analyst team and client's operations, ensuring the output is...

  • Financial Crime Quality Assurance Analyst

    5 months ago

    Melbourne, Australia AML Ops Full time

    Financial Crime Quality Assurance Analyst AML Ops offers flexible, AML/CTF specialised resources via a co-sourced model. Our team members undertake agreed AML/CTF operational activities on behalf of our clients. Reporting to the AML Ops Quality Assurance Manager, you will be responsible for delivery of quality assurance over the AML Ops analyst team and...

  • Digital Quality Assurance Analyst

    1 month ago

    Melbourne, Victoria, Australia AusNet Services Ltd Full time

    Job Title: Digital PMO Quality Assurance AnalystAt AusNet Services Ltd, we're seeking a highly skilled Digital PMO Quality Assurance Analyst to join our team. As a key member of our Digital PMO team, you will play a critical role in ensuring the quality of our digitally enabled programs and projects.Key Responsibilities:Monitor and enhance the quality of...

  • Quality Assurance Analyst

    5 months ago

    Melbourne, Australia LittlePay Full time

    Quality Assurance Analyst We're Littlepay - a growing fintech headquartered in Melbourne with operations in the UK, EU, LATAM, USA, and more recently, Australia. Our payments platform enables our customers to pay for public transport using any payment card, mobile wallet, or wearable device. Processing over 100 million transactions in 13 countries and...

  • Quality Assurance Specialist

    1 month ago

    Melbourne, Victoria, Australia Quality Enterprises USA Full time

    About the RoleThis position is responsible for ensuring the quality of products manufactured at our Melbourne facility. The successful candidate will be responsible for monitoring the consistency of materials entering the factory, inspecting equipment, and implementing corrective actions to prevent defects.Key ResponsibilitiesIdentify and document product...

  • Quality Assurance Analyst

    5 months ago

    Melbourne, Australia Verra Mobility Full time

    **Verra Mobility is a global leader in smart mobility. We develop technology-driven solutions to make transportation safer and more convenient worldwide. We work with police departments and municipalities across North America, the Asia Pacific and Europe to install safety cameras, including red-light, speed, and school bus stop arm cameras. We manage tolling...

  • Quality Assurance Analyst

    2 months ago

    Melbourne, Australia Verra Mobility Full time

    **Verra Mobility is a global leader in smart mobility. We develop technology-driven solutions to make transportation safer and more convenient worldwide. We work with police departments and municipalities across North America, the Asia Pacific and Europe to install safety cameras, including red-light, speed, and school bus stop arm cameras. We manage tolling...

  • Quality Assurance Analyst

    5 months ago

    East Melbourne, Australia CoINVEST Limited Full time

    New Quality Assurance role - support CoINVEST during significant transformation - Implement and support our new Quality Mgt Framework to COPC Standards - Hybrid | Permanent | Full Time | Great team culture | Competitive Salary **Our vision is to be the best operator of a portable entitlements scheme with the purpose of supporting both the long-term...

  • Digital Quality Assurance Specialist

    4 weeks ago

    Melbourne, Victoria, Australia AusNet Services Ltd Full time

    Quality Assurance Analyst Role SummaryAs a Quality Assurance Analyst at AusNet Services Ltd, you will play a crucial role in ensuring the quality of digital programs and projects. Your primary responsibility will be to monitor and enhance digital program and project quality, ensuring compliance with assurance requirements and company policies.You will define...

  • Digital Quality Assurance Specialist

    4 weeks ago

    Melbourne, Victoria, Australia AusNet Services Ltd Full time

    Quality Assurance Analyst - Digital PMOAt AusNet Services Ltd, we're committed to delivering high-quality digital programs and projects that meet the needs of our customers and stakeholders. As a Digital PMO Quality Assurance Analyst, you'll play a critical role in ensuring the quality of our digital initiatives and driving continuous improvement across the...

  • Quality Assurance Analyst

    1 month ago

    Melbourne, Australia Probe Operations Pty Ltd Full time

    At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

  • Quality Assurance Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Pyramid Global Technologies Full time

    About the roleAt Pyramid Global Technologies, we're seeking a skilled Quality Assurance Specialist to join our team and help us deliver high-quality customer experiences.As a Quality Assurance Specialist, you'll play a critical role in ensuring the quality of our software products and services.Your mission will be to design and deliver a modern banking...

  • Quality Assurance Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Probe Operations Pty Ltd Full time

    About the RoleWe are seeking a highly motivated Quality Assurance Analyst to join our team at Probe CX. As a Quality Assurance Analyst, you will play a critical role in ensuring exceptional customer experiences for our clients. Your primary responsibility will be to analyze customer interactions, identify areas for improvement, and champion compliance.Key...

  • Digital PMO Quality Assurance Specialist

    4 weeks ago

    Melbourne, Victoria, Australia AusNet Services Full time

    Quality Assurance Analyst - Digital PMOAusNet Services is seeking a highly skilled Quality Assurance Analyst to join our Digital PMO team. As a Quality Assurance Analyst, you will play a critical role in ensuring the quality of digitally enabled programs and projects within AusNet.Key Responsibilities:Monitor and enhance the quality of digitally enabled...

  • Quality Assurance Engineer

    1 week ago

    Melbourne, Victoria, Australia Pyramid Global Technologies Full time

    About the roleAt Pyramid Global Technologies, we're looking for a skilled Quality Assurance Engineer to join our team.As a Quality Assurance Engineer, you'll play a critical role in helping us design and deliver a modern banking platform that's both secure and user-friendly.Your mission will be to help us identify risks early on and ensure that our customers...

  • Digital PMO Quality Assurance Specialist

    4 weeks ago

    Melbourne, Victoria, Australia AusNet Services Full time

    Job Title: Digital PMO Quality Assurance AnalystAt AusNet Services, we're seeking a highly skilled Digital PMO Quality Assurance Analyst to join our team. As a key member of our Digital PMO team, you will play a critical role in ensuring the quality of our digitally enabled programs and projects.Key Responsibilities:Monitor and enhance the quality of...

  • Test Analyst

    2 months ago

    Melbourne, Victoria, Australia Coforge Full time

    Job SummaryCoforge is seeking a skilled Test Analyst to join our team. As a Test Analyst, you will play a critical role in ensuring the quality of our software products.Key ResponsibilitiesIdentify and document test case coverage required to validate new changesDocument and identify test data required to execute planned test casesExecute planned test...

  • Quality Analyst

    2 months ago

    Melbourne, Australia Symmetry Human Resources Group Pty Ltd Full time

    Exciting Opportunity: Quality Analyst for Our New Contact Centre in Melbourne! Join Us in Shaping Quality Excellence! We're launching a brand-new Contact Centre in Melbourne and looking for a dedicated Quality Analyst to implement a top-tier quality framework that supports client success and enhances team performance.Role: Quality AnalystDepartment:...

  • Quality Assurance Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Pyramid Global Technologies Full time

    About the role: Quality Assurance SpecialistAt Pyramid Global Technologies, we're seeking a skilled Quality Assurance Specialist to help design and deliver a modern banking platform and supporting suite of services that provide simple and secure ways for our customers to engage with the bank.Your mission is to help design and deliver customer experiences...