Retail Specialist Casual

7 months ago

Melbourne, Australia DJI STORE PTY LTD Full time

_Are you passionate about innovation, drones_, _and photography?_
- Do you love working with people and thrive in fast-paced environments?_
- Then D1 is the perfect launchpad for you_

**About D1**

D1 Store stands uniquely as Australia's First and Only Authorised Retail Store. Since 2017, we’ve opened up 8 Stores (including 2 Flagships) across Australia and are rapidly expanding We don’t just sell, we also offer exclusive services such as trade-ins, rentals, maintenance & training.

Our success has been driven by our unrivaled customer service, product knowledge, and ethos where we’ll always find a solution to a problem We’re looking for driven staff to join our stores and help us achieve our vision of becoming the only destination for DJI in Australia

**Your Role with Us**

As a product specialist, your role is **fun, challenging and exciting.**

**Key Responsibilities**
- Achieving store based KPIs.
- Deliver exceptional customer service whilst juggling multiple tasks or customers.
- In-Depth product Knowledge of DJI Products & Services (not necessary at the beginning)
- Be able to demonstrate the different products on offer including test flying the drone.
- Assisting in our New Pilot Experience Training sessions hosted on Thursday Nights.
- Assist customers setting up their drone for the first time & troubleshooting common issues.
- Embrace our core values of being customer oriented, driven and seek continuous improvement.

**What We Offer**
- Exclusive staff discounts on DJI products
- Free rentals of our range of DJI products.
- Incentives and prizes for beating Individual KPIs (eg. Gift Cards, Drones)
- Incentives and prizes for beating Team KPIs (eg. Team Dinner)
- Continuous support and growth within a sales and retail environment.
- Work with the latest in drone and gimbal technology.
- Be a part of a growing company with plenty of opportunity for career growth in our other departments including full time positions in Management, Marketing, Accounting, Aftersales, Warehousing, Enterprise and D1 Labs

**About you**
- A passionate, dedicated individual who has a desire to learn and self-improve.
- Retail & Sales experience is ideal, but not necessary.
- Interest in drones, cameras and technology is ideal, but not necessary.
- Outstanding listening, communication, and people skills.
- Good personal presentation and a positive, can-do attitude

Successful applicants will be contacted for the next steps. Don't forget to include your drone and other sales/technology experience in your cover letter to help us better understand your qualifications. Join the D1 team and let your career soar to incredible heights

**Job Type**: Casual

Pay: Up to $31.90 per hour

Expected hours: 8 - 38 per week

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance

Schedule:

- 10 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Public holidays
- Rotating roster
- Weekend availability

Supplemental pay types:

- Penalty rates

Work Location: In person

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