Family Liaison Officer

2 weeks ago

Brisbane, Australia Palladium Group, Inc. Full time

**Family Liaison Officer - Pacific Labour Facility**

**Project Overview**:
The PLF works with DFAT and DEWR to support the administration of the PALM scheme and facilitate opportunities for Australian employers to connect with workers from the Pacific and Timor-Leste. The PLF is managed by Palladium and has been established as a trusted intermediary in supporting Australia-Pacific circular labour mobility.

**Role Overview**:
The Family Liaison officer(s) will be responsible for helping the accompanying families to settle into life in Australia by providing information, practical support and guidance to families and serving as a first point of contact for initial and ongoing settlement needs during their time in Australia.

**Primary Duties and Responsibilities**:
***Under the direction of Training Support Manager - Pacific & Timor Leste the Training Support Manager will:

- Build relationships with Approved Employers (AEs) participating in the pilot, relevant regional relationship managers, essential service providers (doctors, schools, childcare centres), Country Liaison Officers (CLOs), and local councils and diaspora groups in the regions in which families will be settled, to ensure that on arrival, families are well supported and able to access the needed services in a timely manner.
- Connect families with the Department of Home Affairs Settlement Engagement and Transition Support (SETS) program, and other relevant Home Affairs migrant settlement resources, to ensure that families can access applicable supports (e.g.,
- Medicare, Child Care Subsidy, Family Tax Benefit). In most cases, we expect SETS to assist families to access such supports, and assist with connecting families to schools, doctors etc, but where this is not possible, the Family Liaison Officer will provide such assistance to address any service gaps.
- Build relationships with accompanying families, positioning themselves to be a key support and point of contact for families after their arrival in Australia, including to periodically check-in with families to monitor their progress settling into life in Australia.
- Be the primary contact or referral point for families and other PALM stakeholders in the event of serious incidents involving family members.
- Work with Community Connections (or the community-of-care provider) to establish informal groups to enable families to share experiences and support each other. These groups are also expected to serve as fora through which information and training (including preventative, educational, and early intervention programs and services) could be provided.
- Monitor and record issues affecting families and children, identifying common issues that arise, and working to address them proactively across the broader cadre of families.
- Work with the PLF Quality, Learning & Performance Team (QLP) to gather and record information relevant to the Family Accompaniment pilot’s Monitoring & Evaluation framework.
- Deliver briefing to families on arrival to ensure they are well positioned to access required services and settle into life in Australia.
- Support families as they prepare to return home in the final months of their time in Australia.
- Undertake and deliver the outcomes and objectives of the role in accordance with the expected Core Capabilities, Ways of Working and Values of ONE PLF including the Palladium Child Protection Policy and Code of Conduct.

**Required Qualifications**:

- Tertiary qualifications in social work, human services, social/behavioural sciences, community services or a related discipline.
- Minimum 2 years work experience in case management. Background or experience in working in migrant settlement, family support programs or services an advantage.
- Demonstrated knowledge and understanding of case management frameworks.
- Demonstrated knowledge and experience in critical incident management.
- Excellent people-to-people skills, with demonstrated experience managing relationships with a diverse range of stakeholders, including children.
- Current working with children and young people Blue Card (or equivalent) as the work includes close contact with children.
- Experience in data collection and database management an advantage.
- Experience of working in or with Pasifika communities a strong advantage.
- Knowledge of one or more Pasifika languages an advantage.
- Due to the evolving nature of our program, it is possible that an Adviser may be expected to undertake duties that fall outside the remit of their original Terms of Reference to ensure the ongoing success of the program.

**Benefits**:

- Flexible working arrangements - work from home 2 days per week.
- Modern office in central CBD location
- Great team culture with social activities and events
- Working for a program that is making positive impact

**Applications close on **22 March 2024** and will be assessed on a rolling basis.**

**About Palladium** - Palladium is a global leader in the design, devel

  • Departmental Liaison Officer

    4 weeks ago

    Brisbane, Australia Queensland Health Full time

    The role Reporting to the Senior Departmental Liaison Officer, you provide a single point of contact in the Office of the Minister for Health and Ambulance Services and the Office of the Director-General for complaints and enquiries (verbal or written). The Departmental Liaison Officer also facilitates the liaison between the Office of the Minister for...

  • Coordinator (Police Liaison Officer)

    4 weeks ago

    Brisbane, Australia Queensland Police Service Full time

    Your key accountabilities **The core capability requirements for this role are**: - Assist Police Officers to communicate effectively with members of the local community by providing advice on local customs and protocols. - To contribute to the supervision and co-ordination of the activities of the (Region) Police Liaison group. - Advise and assist Police...

  • Medical Liaison Officer

    7 days ago

    Brisbane, Australia Healius Full time

    About Us QML Pathology is one of Australia’s leading comprehensive clinical laboratory and pathology services. Based in Queensland for more than 90 years, we operate one of the largest, purpose built laboratories in the southern hemisphere, dedicated to meeting the needs of Queensland doctors and their patients. QML Pathology is part of the broader...

  • Correspondence Service Liaison Officer

    4 weeks ago

    Brisbane, Australia Department of Treaty, Aboriginal and Torres Strait Islander Partnerships, Communities and the Arts Full time

    **Key responsibilities of this role**: - Coordinate and quality assure draft Ministerial and Executive correspondence (specifically grammar, spelling, punctuation, and formatting), for the Minister and the Director-General, Department of Treaty, Aboriginal and Torres Strait Islander Partnerships, Communities and the Arts. Maintain and monitor the tracking...

  • First Peoples Liaison Officer

    7 days ago

    Brisbane, Australia Parliamentary Service Full time

    Your opportunity As part of the Parliamentary Education and Liaison team, you will have the chance to advise Members of Parliament and Parliamentary staff in relation to First Peoples protocols and help explain parliamentary processes by delivering engaging and interactive parliamentary education programs. The successful person You are a team player who can...

  • Manager, Coronial and Investigations Liaison Unit

    4 weeks ago

    Brisbane, Australia Office of Industrial Relations Full time

    The Manager, Coronial and Investigations Liaison Unit will position the unit at the forefront of support for families impacted by a work-related fatality. - The Manager understands, implements and maintains a framework for the trauma informed practice of a small team that provide high quality information and support to families in work related fatalities and...

  • Liaison Officer

    4 weeks ago

    Brisbane, Australia RSL Queensland Full time

    Join a national organisation that positively changes lives - Organisation driven by values and strategic purpose - Salary packaging, wellbeing programs and professional development **About us** *** Mates4Mates is one of Australia’s leading veteran charities recognised nationally for providing progressive, integrated support and rehabilitation programs...

  • Training Officer

    4 weeks ago

    Brisbane, Australia Queensland Police Service Full time

    Deliver Police Liaison Officer education and training programs. Conduct assessments of work submitted by participants enrolled in Police Liaison Officer training and education programs. Coordinate access to Police Liaison Officer training and education programs and provide culturally appropriate support to participants. Coordinate the development of...

  • Assistant Departmental Liasion Officer

    4 weeks ago

    Brisbane, Australia State Development, Infrastructure, Local Government and Planning Full time

    As an Assistant Departmental Liaison Officer, you will support the Departmental Liaison Officer in facilitating the effective exchange of information and advice between the Deputy Premier's Office, the department and other government agencies. **Your responsibilities will include**: - Utilise expert knowledge of a record management system to research,...

  • Despatch Officer

    4 weeks ago

    Brisbane, Australia Talent Focus Recruitment Full time

    Transport / Logistics / Drivers Warehouse & Distribution Brisbane Casual 23/2/2023 - Attractive Rate of Pay | Paid Breaks | Occasional Overtime - Australian Family Owned Business - Located at Darra We are seeking an experienced **Despatch Officer** for our client based in Darra. They are an Australian family-owned metal processing company The position...

  • Principal Program Officer

    1 week ago

    Brisbane, Australia Children, Youth Justice and Multicultural Affairs Full time

    **The Principal Program Officer key responsibilities are**: - Develop, manage and implement projects and programs that support the effective delivery of services relevant to the business unit. - Provide high level program management advice and direction in relation to human service initiatives. - Identify information from a wide range of sources and provide...

  • Project Officer

    4 weeks ago

    Brisbane, Australia Resources Full time

    Key Duties and Accountabilities - Provide confidential administrative support to the Executive Director, including diary management, arranging meetings, organising travel, accommodation and logistics, preparation for meetings and secretariat duties. - Organise meetings with staff at all levels within the Department of Resources, the Minister's offices, other...

  • Prosecution Liaison Officer

    7 days ago

    Brisbane, Australia Queensland Police Service Full time

    **The Key Accountabilities for the role will include**: Utilise information systems and conduct enquiries to investigate camera detected offence matters and provide recommendations to supervisors on an appropriate course of action.Prepare and proof-read a range of documents including correspondence, material for court and briefs for prosecutors, ensuring...

  • Domestic and Family Violence Practitioner

    4 weeks ago

    Brisbane, Australia Legal Aid Full time

    As a Domestic and Family Violence Practitioner, you will provide intensive, trauma-informed and culturally appropriate brief intervention support services through crisis counselling, safety planning, risk assessment, assessment of social support needs, advocacy and referrals to community and government agencies within your network. You will maintain and...

  • Principal Program Officer

    4 weeks ago

    Brisbane, Australia Children, Youth Justice and Multicultural Affairs Full time

    **The Principal Program Officer's key responsibilities are**: - Develop, manage and implement projects and programs that support the effective delivery of services relevant to the business unit, to achieve delegated authority to community controlled organisations. - Provide high level program management advice and direction in relation to human service...

  • Family Law Legal Secretary

    7 days ago

    Brisbane, Australia Empire Careers Full time

    Contact Name : April O’Dempsey Contact Phone : 07 3231 1200 Location : Brisbane Job Type : Permanent Job Salary : $75000 - $85000 per annum, Benefits: wfh 1 day a week Innovative mid tier national law firm seeks the expertise of an experienced Family Law Legal Secretary. 1 on 1 role! Innovative mid tier national law firm Supporting 1 Special...

  • Domestic & Family Violence Child Protection

    4 weeks ago

    Brisbane, Australia Children, Youth Justice and Multicultural Affairs Full time

    TARGETED VACANCY - Possession of a degree in accordance with the Child Safety Officer Qualification Requirements. - It is mandatory for Child Safety Officer applicants to undergo criminal history screening under the blue card system administered by the Queensland Public Safety Business Agency. - Possession of a 'C' class driver's licence The Domestic and...

  • Project Support Officer

    4 weeks ago

    Brisbane, Australia Public Trust Office Full time

    We are looking for a Project Support Officer to join the team at Public Trustee in the newly established Project Acceleration Office (PAO), responsible for delivering significant transformational initiatives organisational wide. The PAO will initially be focussed on progressing the integrated forward plan which will include a range of business...

  • Principal Program Officer

    5 days ago

    Brisbane, Australia Children, Youth Justice and Multicultural Affairs Full time

    The First Nations Investment and Commissioning team tailors support to the needs of the region or area of commissioning (eg, a program type or place-based initiative) and assists with the development and implementation of Regional Investment Plans that consider: - How data informs investment decisions to ensure current and future service delivery meets the...

  • Bookkeeper/office Manager

    7 days ago

    Brisbane, Australia Staffr Full time

    $70 to $80k plus super - Strong bookkeeping required - Fast paced and full of variety SSV Installations is a full-service sign installation company with offices in Qld, NSW and Vic, and opening up in WA. They are looking for a bookkeeper/office manager to take responsibility for the admin functions of the business. They are looking for someone with energy...