Night Manager
2 weeks ago
**Job Number** 23079825
**Job Category** Rooms & Guest Services Operations
**Location** Le Méridien Melbourne, 20 Bourke Street, Melbourne, Victoria, Australia
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
**Le Méridien Melbourne** marks the reintroduction of the Le Méridien brand into the Australian market.
Standing proud on bustling Bourke Street, the converted 12-storey building effortlessly melds a historical art deco façade with mid-century style interiors designed to reflect the brands unique European heritage.
Just a stone’s throw from Parliament Square, the hotel will offer 235 chic guestrooms, ground floor café and bar, all-day dining restaurant, 210sqm of function space and the showpiece Level 5 pool deck featuring an outdoor heated swimming pool overlooking the city skyline.
We are looking for a **Night Manager** to join our **Le Meridien Melbourne** team on a **Part-Time** basis
**What We Are Looking For**
- A genuinely warm & welcoming demeanor.
- A passion for the industry, a want to be the best in service.
- Personable communication skills
- Previous experience working in hotels & night auditing experience
- Previous Opera experience
- High attention to detail
- Managerial experience
**About the Role**
- Monitors and ensures compliance with all Guidelines to Operations.
- Ensures all employees are in proper uniform and are properly groomed (grooming standards in employee handbook).
- Ensures employees are working in a safe environment.
- Manages all period-end inventories.
- Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
- Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations.
- Assists Finance in keeping all invoices due below 60 days.
- Monitors that the supervisor is researching / processing all chargebacks and rebates on a timely basis.
- Ensures all employees are adhering to proper cash handling procedures and monitors overage / shortages.
- Manages employee hours.
- Works with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues.
- Promotes participation in property safety-related programs.
- Monitors employee attendance.
- Promotes teamwork and employee morale.
- Keeps employees informed regarding new operational procedures, standards, or programs.
- Assists supervisors in handling employee performance issues (e.g., performance reviews, counseling, and recommendations).
- Assists operations manager in processing employee payroll weekly.
**Perks, Rewards & Motivations**
- Discounts on hotel rooms including all properties within the Marriott International group
- Discounts on food & beverage across all our hotels.
- The best hotel training opportunities produced independently by Le Meridien, Melbourne and internationally recognised training programs by Marriott International.
- Recognition programs to keep you motivated.
- Wellbeing & mindfulness programs to ensure you stay healthy.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination. We’re looking for curious, creative and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le Méridien.
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