Member Support Consultant Alexandra Hills

2 weeks ago


Brisbane, Australia Goodlife Health Clubs Full time

**About Goodlife Health Clubs**:
As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more than 270,000 members. Our members enjoy access to industry-leading gym facilities, innovative group fitness classes and bespoke personal training solutions - empowering people throughout Australia to live the Goodlife.

**As both a service provider and employer our mission is simple**: Move people to achieve great things.

**The opportunity**:
Member Support Consultants (MSC's) at our Alexandra Hills club play an essential role in building and maintaining a thriving Goodlife Health Club membership base. MSC's are the first people to interact with prospective members and inspire them to begin their wellness journey with us - they are responsible for helping thousands of people become faster, fitter, stronger and happier versions of themselves.

The role of an MSC is highly varied and has two clear goals - achieving membership growth goals through proactive sales activities and retaining existing members through the provision of “best-in-class" customer service. MCS's are experts in all things Goodlife: They can seamlessly swap between sales and lead generation; Providing exceptional service and achieving successful customer outcomes on the reception desk and; Proactively communicating with current members to enhance their club experience and drive positive member retention.

**Responsibilities**:

- Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
- Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
- Achieving the required number of lead contacts via telephone to maximise sales opportunities
- Providing sales presentations and tours to prospective members
- Creating great member journeys via positive and personalised interactions
- Achieving successful outcomes to enquiries
- Opening and closing the club as per the club roster
- Active involvement in member retention programs, inspiring members to continue their fitness journey
- Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

**About you**:

- Current First Aid & CPR certificates.
- Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
- The ability to solve problems, and overcome obstacles
- Outstanding communication abilities - able to listen, understand, empathise and influence others
- Tenacity with a natural drive to achieve individual targets and team goals
- Customer focused with a desire to achieve exceptional customer outcomes

**What we can offer you**:
A career in the fitness industry is a career like no other. With Goodlife Health Clubs, the actions you take every day will inspire others and positively impact the health, well-being and confidence of people across your community.

**In addition, we offer**:

- A realistic OTE of $70,000-$75,000 (made up of base salary and commission), plus super
- A complimentary all-access Goodlife membership
- Anniversary leave days and an additional free gym membership for friends and family as part of our “recognition for service awards”
- Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines
- Ongoing training and support to develop your customer service, sales and leadership skills through our Gold Certification and Emerging Leader awards

**About Fitness & Lifestyle Group**:
We are proud to be part of Fitness and Lifestyle Group (FLG). FLG's portfolio of globally renowned fitness brands includes Goodlife Health Clubs, Fitness First Australia, Jetts, Zap, and Barry's. FLG has 500+ physical locations across Australia, New Zealand, Vietnam, Singapore, and Thailand. Our 10,000+ employees currently help almost a million people live happier, healthier and more active lives, delivering 65 million+ workouts per year.

**Our Commitment to Diversity and Inclusion**:
At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic selves at work.



  • Brisbane, Australia SPS Facilities Full time

    SPS Facilities have multiple exciting opportunities for cleaners in Alexandra Hills. **About the Role**: SPS Facilities are looking for **reliable** staff to join our Team. We have multiple positions as a cleaner in Alexandra Hills working in various sections across the area. These roles can work up to 38 hours a week, which includes shifts that are...


  • Brisbane, Queensland, Australia SPS Facilities Full time

    SPS Facilities have multiple exciting opportunities for cleaners in Alexandra Hills.About the Role:SPS Facilities are looking for reliable staff to join our Team. We have multiple positions as a cleaner in Alexandra Hills working in various sections across the area. These roles can work up to 38 hours a week, which includes shifts that are available in the...


  • Brisbane, Australia Education Full time

    About the Department of Education The Department of Education are dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making...


  • Brisbane, Queensland, Australia Education Full time

    About the Department of EducationThe Department of Education are dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making...


  • Brisbane, Queensland, Australia The State Of Queensland Full time

    Education(Organisation site )Metropolitan South Region, Early Childhood and State Schools DivisionAn exciting, permanent opportunity has become available for a Principal of Alexandra Hills State School, commencing as soon as possible.As the Principal of Alexandra Hills State School, you will play a vital role in delivering the vision of the department.The...


  • Brisbane, Australia Teach Queensland Full time

    Alexandra Hills State High School is a well established school located in the bayside city of Redlands seeking teachers for the following positions: - Maths/Science/IT - Maths/HPE Teacher for Term 3 only - Maths Teacher Our school continues to be one of the largest in Redlands and can attribute its popularity to the richness of school life here. As a...


  • Brisbane, Queensland, Australia Teach Queensland Full time

    Our school continues to be one of the largest in Redlands and can attribute its popularity to the richness of school life here. As a member of the Queensland Minerals and Energy Academy, we are able to offer students special opportunities to explore careers in the resources sector. Through partnerships with other learning providers students are able to...

  • Deputy Principal

    3 weeks ago


    Brisbane, Australia Education Full time

    **About Us**: Alexandra Hills State High School is a well established school located in the bayside city of Redlands. While we have traditions of which we are justly proud, our school is a dynamic, innovative organisation where we strive together with students and their families to ensure that all students are offered the educational experience which best...


  • Brisbane, Queensland, Australia Fitness & Lifestyle Group Full time

    As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector.We currently operate97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more than 270,000 members.Our members...


  • Brisbane, Australia Education Full time

    This temporary vacancy is open to Expressions of Interest and any extensions to this appointment will not exceed 12 months. **About the School**: Alexandra Hills State High School is a well established school located in the bayside city of Redlands. While we have traditions of which we are justly proud, our school is a dynamic, innovative organisation where...


  • Brisbane, Australia Education Full time

    This is a TO2 progression position as per the Role Description. The successful applicant will be appointed to the TO2 classification with eligibility for progression to the TO3 once specific criteria have been met or demonstrated. Please note salary rate shown is reflective of TO2 to TO3 classification range. This temporary vacancy is open to Expressions of...


  • Brisbane, Australia Education Full time

    This temporary vacancy is open to Expressions of Interest and any extensions to this appointment will not exceed 12 months. **About Us**: Our school continues to be one of the largest in Redlands and can attribute its popularity to the richness of school life here. As a member of the Queensland Minerals and Energy Academy, we are able to offer students...


  • Brisbane, Queensland, Australia Education Full time

    This temporary vacancy is open to Expressions of Interest and any extensions to this appointment will not exceed 12 months.About Us:Our school continues to be one of the largest in Redlands and can attribute its popularity to the richness of school life here. As a member of the Queensland Minerals and Energy Academy, we are able to offer students special...


  • Brisbane, Australia Mondelez International Full time

    Job DescriptionAre You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It With Pride.Mondelēz International empowers people to snack right in over 150 countries around the world. We're leading the future of snacking with iconic global and local brands such as Oreo, Cadbury, Philadelphia, Pascall, The...


  • Brisbane, Australia Mondelēz International Full time

    Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. Mondelēz International empowers people to snack right in over 150 countries around the world. We're leading the future of snacking with iconic global and local brands such as Oreo, Cadbury, Philadelphia,...


  • Brisbane, Queensland, Australia Fitness & Lifestyle Group Full time

    As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubsis in a unique position to kickstart your career in the sector.We currently operate 97 premium clubsin Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more than 270,000 members.Our members...

  • Banking Consultant

    1 week ago


    Brisbane, Australia Suncorp Group Full time

    **Banking Consultant** **Cannon Hill** **Suncorp Group is looking for customer centric individual to join our team at our Cannon Hill Branches as a Banking Consultant, on a permanent full-time basis.** Our Banking Consultants provide outstanding levels of sales and service supporting customers via inbound calls with Everyday Banking enquiries, account...

  • Banking Consultant

    4 weeks ago


    Brisbane, Australia Suncorp Group Full time

    Banking Consultant Cannon Hill Suncorp Group is looking for customer centric individual to join our team at our Cannon Hill Branches as a Banking Consultant, on a permanent full-time basis. Our Banking Consultants provide outstanding levels of sales and service supporting customers via inbound calls with Everyday Banking enquiries, account openings...


  • Brisbane, Australia Teach Queensland Full time

    Alexandra Hills State High School continues to be one of the largest in Redlands and can attribute its popularity to the richness of school life here. As a member of the Queensland Minerals and Energy Academy, we are able to offer students special opportunities to explore careers in the resources sector. The students at Alexandra Hills State High School are...

  • Banking Consultant

    4 weeks ago


    Brisbane, Australia Suncorp Group Full time

    Banking Consultant Mango Hill Suncorp Group is looking for customer centric individuals join our team at our Mango Hill Branch as a Banking Consultant, on a permanent basis. This is a flexi part-time role offering a minimum of 20 hours per week. Successful Candidate must be available to work 5 days a week.  Our Banking Consultants provide...