Customer Experience and Security Officer

3 days ago

Greater Adelaide SA, Australia SkyCity Entertainment Group Full time

**Join Our Team as a Customer Experience & Security Officer - The Face of Security and Service Excellence in Adelaide**

Are you a people-person with a knack for staying cool under pressure? Do you love the idea of making a real impact on the safety and security of others while delivering top-notch customer service? If so, we've got the perfect role for you

**What does the role look like?**

As the Customer Experience & Security Officer, you'll be the friendly face and first point of contact for employees, customers, and visitors, ensuring every interaction is seamless and welcoming. You'll bring a fun and approachable vibe while delivering top-notch security services and maintaining a professional presence. With a keen eye for detail and a caring attitude, you'll help safeguard our people, customers, and assets. Teaming up with new Management and a supportive Security Team, you'll work collaboratively to keep operations smooth, secure, and even enjoyable for everyone around you

**What you will look like?**

We're on the hunt for someone who genuinely loves helping people and delivering amazing customer service—all while keeping things fun and friendly You've got sharp instincts, a great eye for detail, and a knack for staying one step ahead. Even in the busiest or most high-pressure situations, you bring a calm vibe that puts everyone at ease. With a strong work ethic and a team-player attitude, you're the kind of person who lifts others up and gets the job done with a smile.

Besides working with great people and getting firsthand experience of SkyCity's newest entertainment offerings, you will also be rewarded with a range of employee benefits including;
- Be part of a supportive, dynamic team where every day brings something new.
- The satisfaction of knowing your work makes a real difference to the people of Adelaide.
- Free employee meals available at our employee restaurant
- In-house dry-cleaning service, which is also available for personal use at a discounted rate.
- Subsidised car parking and public transport tickets.
- Discounts available across SkyCity Adelaide venues.
- Discount health insurance, free flu vaccinations, skin checks and other health checks.
- Employee reward and recognition programs.
- Fantastic career and professional development opportunities.
- Access to Employee Assistance Program (EAP)

Ready to step into a role where you'll be the cornerstone of safety, service and guest experience? **We're looking for someone like YOU

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