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Credit Controller

4 weeks ago

Melbourne, Australia BIC Full time

For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home.

As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways.

Our "roll up your sleeves and get the job done" approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission.

It's a colorful world - make your mark by joining the BIC team today.

We strive to provide a comprehensive benefits package that supports the well-being and professional growth of our team members. As a member of Team BIC, you’ll have access to a range of benefits designed to enhance your physical, emotional and financial wellness. In many of our locations, we offer team members:

- Competitive compensation and recognition
- Hybrid work environment and flexible approach to work
- Retirement and financial savings options
- Well-being and mental health support
- Parental leave
- Physical well-being initiatives and health insurance plans
- Professional development opportunities
- Volunteer opportunities

**The Role**:
The Credit Controller is responsible for managing the credit granted to customers and ensuring that invoices due are collected on time and bad debt write-offs are minimized.

**Responsibilities**:

- Overall responsibility for the AU Trade Debtors Ledger
- Accurate and timely delivery of monthly credit control reporting requirements
- Obtain commercial credit reports for new customers and recommend credit limits based on their credit risk evaluation
- Ensure PPSR requirements are met including lodgment, discharge and regular review
- Allocation of EFT payments and cheque deposits
- Ensure claims deducted by customers from remittances are properly supported and authorized. Follow-up regularly with sales staff on any unsupported claims
- Collection follow-ups ensuring that overdues are minimized. Liaise and escalate to Sales/Account Managers problematic accounts
- Refer and coordinate with collection agencies accounts that Sales failed to collect or those accounts that declared bankruptcies
- Liaise with Customer Service to ensure timely processing of Customer credit claims that are deducted from remittance.
- Customer statements and major accounts reconciliation
- Regular review of overdue debtors - ensure strong DSO/Aged debt performance and mínimal bad and doubtful debt
- Review accounts on credit hold and release new orders
- Manage Customer Master in ERP system
- Month-End Reporting on Debtors Ledger
- Other duties as required

**Key performance indicators/KPIs**:

- Timely collection of customer accounts
- Credit Management
- Accurate and up to date PPS Registrations

**Qualifications**:
**Essential**:

- Knowledge and work experience on Credit Management
- Knowledge about legal options to collect bad accounts
- Knowledge of commercial laws
- Patience and persistence in following up overdue accounts
- Experience working with PPSR
- Good communication and interpersonal skills
- Organized with high attention to detail
- Experienced in MS Excel

**Desirable**:

- Finance Qualification
- Experience in JDE

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BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.