Web Content Writer and Administrator, Aps Level 5

1 month ago

Canberra, Australia Department of Industry, Science, Energy & Resources Full time

Canberra
- Applications close 08 November

**About the Department**:
The Department of Industry, Science and Resources and our broader portfolio are integral to the Australian Government’s economic agenda. Our purpose is to help the government build a better future for all Australians through enabling a productive, resilient and sustainable economy, enriched by science and technology. We do this by:

- Growing innovative & competitive businesses, industries and regions
- Investing in science and technology
- Strengthening the resources sector.

The APS and the department offer a clear direction and meaningful work. You will be able to create positive impact in people’s lives whilst contributing to improved outcomes for Australia and our people.

If you would like to feel a strong connection to your work and you are accountable, committed and open to change, join us in shaping Australia’s future.

Please see the APSC’s APS Employee Value Proposition for more information on the benefits and value of employment within the APS.
**About the team**:
The team behind business.gov.au are looking for a digital content designer with outstanding communication, written and analytical skills to join the team.

The business.gov.au website connects Australian business owners to information, grants and support from all levels of government. The website is one of the most visited websites operated by the Commonwealth Government.

The business.gov.au content team is responsible for writing, editing and managing business related content, events, and grant opportunities on the business.gov.au website and social media channels.

We’re looking for someone who:

- is a motivated and reliable individual with a passion for delivering excellent customer service.
- can work collaboratively with the team and stakeholders to achieve positive outcomes.
- is able to provide advice on content development, web publishing and accessibility.
- has strong written and verbal communication skills and the ability to adapt online and written content based on medium and audience.
- has an eye for detail and is data-driven to deliver content suited to the audience needs.
- has the capability, motivation and good judgement to manage competing priorities and deliver high-quality work within tight deadlines.

The below skills are desirable:

- familiarity with Australian Government Style Manual and accessibility requirements.
- familiarity with using a website content management system, in particular Sitecore.
- experience with using Google Analytics.

**What you will do**:
As a content writer, you will plan and implement engaging content for the business.gov.au website.

You will complete the following tasks:

- publish timely grants, events and business advisers information on the business.gov.au website.
- collaborate with relevant internal and external stakeholders to refine content and documents to meet web, plain English and accessibility standards.
- analyse data and make recommendations to improve content and audience growth on business.gov.au’s digital channels.
- manage the team inbox, making sure tasks are assigned or forwarded to the right areas.
- work with the team on larger projects to improve our user experience and processes.

**Eligibility**:
**Notes**:
A merit pool may be established and used to fill future vacancies within 18 months from the date the vacancy was first advertised in the Gazette.

The department does currently offer flexible work opportunities for many roles. This vacancy is ACT - Industry House based, although flexible or remote work arrangements may be considered. Please reach out to the contact officer to discuss this further.

**Application information**:
**Contact Information**:
**How to apply**:

- Login to an existing account or reset your password

By choosing to continue, you agree to the department's privacy policy and declare that you consent to the collection (and subsequent handling) of your personal information for the purpose of this recruitment process and potential employment in the APS.

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