Claims Support Technician, Protection, Australia

3 weeks ago

Sydney, Australia Pacific Life Full time

Claims Support Technician, Protection, Australia

**Job Title**
Claims Support Technician, Protection, Australia

**The Role**

The primary responsibility is to deliver high quality claims administration and support to the PLRA NEOS claims team.

The role will be working with the NEOS claims team to provide claims customer service, ad hoc administration, long term claims handling and data support for this small, specialised team.

This role will broadly require the support technician to assist PLRA to build and support a claims proposition for the market that meets both client needs as well as being consistent with PLRA's strategic focus.

**Duties**

Administration of a variety of Life Insurance Claims and across all products contained within Retail insurance. Delivery of high-quality claims support service to the NEOS claims team including:

- Supporting team Service Level Agreements & LICOP obligations
- Efficient and accurate processing of claims items and tasks
- Proficient writing and verbal communication skills
- Building and maintaining effective relationships with NEOS NOL and their customers/advisers and other key stakeholders

Develop a broad life insurance claims knowledge and assist in the development of processes and controls in a highly critical business area Assist the team to achieve company goals as well as individual performance standards and objectives Assist with the development of PLRA's profile and brand in Australia and internationally.

**Qualifications & Experience**
- Either previous experience in Claims Administration and or Customer Service working for a Life insurer or Superannuation fund for at least 2-5 years
- Experience in dealing with a claims department and or claims handling within life insurance
- Understand Life cover, TPD, Critical Illness and Income Protection in life insurance offerings and similar & Insurance industry regulations

**Working For Pacific Life Re**

Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.

Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities.

**Benefits**
- Group Income Protection
- Gym Membership
- Employee Assistance Program (Access EAP)
- Dexus Community and Wellspace Initiatives
- Australian Super
- Fortnightly Massages

As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.

**Pacific Life Re Principles and Behaviours**

Please click here to view our company principles and behaviours

Job ID R13541

  • Motor Claims Administration

    3 months ago

    Sydney, Australia Advent Claims Australia PL Full time

    Advent Claims Australia operates under Third Party Authority for one of the world’s leading vehicle fleet organisations and is seeking to employ a professional Claims Administration Specialist to join its team conveniently located in the Sydney CBD. What we offer: - Competitive remuneration package; - Our commitment to your work life balance; - Genuine &...

  • Motor Claims Administration

    6 months ago

    Sydney, Australia Advent Claims Australia PL Full time

    Advent Claims Australia operates under Third Party Authority for one of the world’s leading vehicle fleet organisations and is seeking to employ a professional Claims Administration Specialist to join its team conveniently located in the Sydney CBD. What we offer: - Competitive remuneration package; - Our commitment to your work life balance; - Genuine &...

  • Fire Technician

    6 months ago

    Sydney, Australia Valiant Fire Protection Full time

    **Valiant Fire Protection** is looking for enthusiastic and diligent Fire Technicians to join our friendly and supportive team in construction. **This position consists of projects within the commercial and industrial sector of construction. (Which also includes fit-outs).** **Why work for Valiant Fire Protection? You get**: - Long term career opportunity...

  • Claims Protection Specialist

    2 weeks ago

    North Sydney Council, Australia Gallagher Full time

    About the CompanyGallagher is a global leader in insurance broking, risk management and consulting. We operate in over 130 countries with a presence that spans multiple regions.Our ValuesWe are proud to be socially responsible and an ethical organisation expressed through The Gallagher Way.The RoleThis role reports to the National Claims Manager and involves...

  • Highly Skilled Fire Protection Technician

    3 weeks ago

    Sydney, New South Wales, Australia Radsing Fire Protection Full time

    About Radsing Fire ProtectionRadsing Fire Protection is a leading provider of fire protection services in South Australia. With over 20 years of experience, we are committed to maintaining the highest standards of safety and technical excellence.Role OverviewWe are seeking a highly skilled Fire Sprinkler Fitter to join our team based in Adelaide, SA. As a...

  • Avp, Legal, Protection, Australia

    6 months ago

    Sydney, Australia Pacific Life Full time

    AVP, Legal, Protection, Australia **Job Title** AVP, Legal, Protection, Australia **Duties** To work closely with Pacific Life Re's Protection line of business on legal aspects of the protection business, focusing on the Australia market, including: - Drafting, negotiating and amending life reinsurance treaties with clients - Providing legal support and...

  • Life Claims Consultants

    7 months ago

    Sydney, Australia Blake Oliver Consulting Full time

    Multiple Life Claims Case Management Roles with a national Insurer which is actually growing (in multiple states) with no plans to merge with another life insurer! - Life Insurance Claims Management - Workers Compensation Case Management - CTP Claims Management - Allied Health experience - Personal Injury Claims Management Your duties will include - End to...

  • Avp, Legal, Protection, Australia

    6 months ago

    Sydney, Australia Pacific Life Full time

    **Job Title** AVP, Legal, Protection, Australia **Duties** To work closely with Pacific Life Re's Protection line of business on legal aspects of the protection business, focusing on the Australia market, including: - Drafting, negotiating and amending life reinsurance treaties with clients - Providing legal support and advice on high value or disputed...

  • Avp, Pricing, Protection, Australia

    6 months ago

    Sydney, Australia Pacific Life Full time

    AVP, Pricing, Protection, Australia **Job Title** AVP, Pricing, Protection, Australia **The Role** Working with the VP, Protection Pricing, Australia and alongside the AVP, Group Protection Pricing, Australia this role will be responsible for managing the pricing of individual business written in Australia by Pacific Life Re Australia ("PLRe Aus"). This...

  • Short Tail Claims Manager, Australia

    6 months ago

    Sydney, Australia Everest Re Group, Ltd. Full time

    Title: Short Tail Claims Manager, Australia Company: Everest Service Company Australia Branch Job Category: Claims **Job Description**: It’s an exciting time for Everest! As we continue on our journey, we see significant opportunity ahead of us to expand our reach, build diversity, and enhance our capabilities in critical markets. Everest is a leading...

  • Life Insurance Claims Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Ensure Recruitment Full time

    **Claims Consultant, Claims Assessor, Case Manager Opportunity in Life Insurance**We are working with multiple life insurers to find experienced claims assessors for their teams.This role offers:A competitive salary of up to $105,000 + Superannuation + Generous BonusesFull support including rehab, accounting, technical, and training assistanceHybrid working...

  • Claims Support Officer

    2 months ago

    Sydney, Australia Allianz Australia Full time

    **Claims Support Officer | Sydney or Melbourne location | Part-time opportunity (25-30 hours per week)** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to...

  • Claims Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia EML Australia Full time

    EML Australia is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey.We continue to experience growth and have over 4,000 dedicated employees. We foster a learning culture that allows for continuous investment in our...

  • Claims Manager Property, Australia

    8 months ago

    Sydney, Australia AXA XL Full time

    Claims Manager Property, Australia **Claims Manager, Property** Sydney. Hybrid Our Claims team sets us apart. Our experienced Claims specialists use their expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that...

  • Claims Manager Property, Australia

    2 months ago

    Sydney, Australia AXA Full time

    **Claims Manager, Property** Sydney / Melbourne, Australia Our Claims team sets us apart. Our experienced Claims specialists use their expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters...

  • Claims Manager Property, Australia

    8 months ago

    Sydney, Australia XL Catlin Full time

    **Flexible Work Eligible**: None **DISCOVER your opportunity** **Claims Manager, Property** Sydney. Hybrid Our Claims team sets us apart. Our experienced Claims specialists use their expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement....

  • Claims Manager Property, Australia

    8 months ago

    Sydney, Australia AXA Full time

    **Claims Manager, Property** Sydney. Hybrid Our Claims team sets us apart. Our experienced Claims specialists use their expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer...

  • Claims Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Tal Services Limited Full time

    At Tal Services Limited, we're dedicated to protecting Australian lives and supporting those who make it happen every day. We're seeking a caring Claims Support Specialist to join our Direct channel team.This role involves working closely with customers who have obtained their life insurance directly with us or one of our affiliated partners. Your key...

  • Life Insurance Claims Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Ensure Recruitment Full time

    Are you an experienced claims assessor looking for a new challenge in life insurance?Ensure Recruitment is working with multiple life insurers to find skilled professionals to join their teams.Job Description:We are seeking a Life Insurance Claims Specialist to manage an end-to-end portfolio of income protection and/or Total and Permanent Disability (TPD)...

  • Claims Support Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Tal Services Limited Full time

    About Tal Services LimitedTal Services Limited is a leading provider of life insurance solutions. Our company is dedicated to protecting Australians and their families, offering a range of policies that cater to various needs.Job Title: Claims Support SpecialistAbout the RoleWe are seeking an experienced Claims Support Specialist to join our team. This role...