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Claims Coordinator

7 months ago


Melbourne Eastern Suburbs, Australia HAYS Full time

Claims Coordinator required for a 5-month assignment within a reputable State Government Organisation

**Your new company**

An exciting opportunity to join a thriving State Government Organisation has come up for a Claims Coordinator to join the team on a temporary basis for 5 months. If you are an enthusiastic individual with excellent customer service and claims administration skills, this could be an exciting opportunity to contribute to a dynamic team and gain invaluable experience from a reputable organisation.

**Your new role**

You will be responsible for:- Providing professional and technical advice to staff, peers, managers, and providers, addressing the needs of different audiences and situations.- Preparing briefs on sensitive issues for consideration by stakeholders, consistent with client assessments, financial reconciliation reports, and claims management documentation. Also, prepare complex reports requiring in-depth factual analysis of Return To Work measures, activities, and relevant expenditure.- Providing input into the development, implementation, evaluation, and review of Injury & Claims Management policy and procedures.- Participating in safety culture change initiatives and projects to improve processes for Injury & Claims Management practices.- Promoting a safety culture within the team, monitoring and reviewing compliance.- Communicating with the team and stakeholders on key topics and issues.

**What you'll need to succeed**

Previous experience in claims coordination and administration will lead you to success, as will:

- Proficiency in managing Work Cover claims, inclusive of salary computations.
- Familiarity with the legislation and practices pertinent to worker’s compensation.
- Demonstrated expertise in utilising digital systems for claims management, financial tracking, and management information, including Microsoft Word, Excel, and Access.
- Necessity to hold a valid Victorian Driving Licence.

**What you'll get in return**

In return for your dedication and hard work, you will receive:

- Fantastic company culture
- Flexible working arrangements
- Competitive hourly rate that is paid weekly
- Experience working within a state government organisation

What you need to do now

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply

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