Medical Secretary/receptionist

**Full / Part Time Medical Secretary Specialist Medical Practice**

**About the business and role**:
We are a hiring We are an established Specialist Practice in Clayfield and we are looking for an experienced and dynamic Medical Secretary to join our friendly and professional team.

We deliver modern, evidence-based medicine with patient wellbeing at its heart.

In this time of uncertainty during the coronavirus epidemic, safety of our staff is a priority. The role is low-risk for exposure. We have adapted quickly to the change and are fully geared for telehealth medicine for the duration of social distancing.

Our Medical Secretary/Receptionist will be a dedicated, stable individual seeking long term tenure. We value experience and maturity as perfect partners to a fresh and energetic attitude. You will relish a busy, multi-tasking day, and a diverse working week. You will be calm under pressure, and readily adapt. You will be a natural organiser, friendly and you will thrive within our fast growing Specialist Practice of Thoracic and Sleep Medicine and our team of medical receptionists. You will be a self-starter with integrity, meticulous presentation, and a cheerful disposition.

This role is based at our Respiratory and Sleep Clinics at Clayfield and North Lakes, with rosters prepared in advance.

**Previous Experience**:

- Must have recent experience working with Medical Specialists
- Experience with HealthTrack and Medical-Objects desirable
- Experience with Medicare, DVA and Private Health
- Excellent organisation and time management skills with ability to multitask
- Must be able to think outside the square and use initiative
- Attention to detail and accuracy.
- Provide exceptional patient care.

**Duties include but are not limited to**:

- Meeting and greeting patients in a professional and courteous manner
- Ensuring medical records are managed confidentially and efficiently
- Invoicing and receipting of patient consultations
- Provide outstanding customer service both on the telephone and in person
- Efficient management of all patient data, clinical files and correspondence
- Schedule and management appointments for both doctors and clinical staff
- Co-ordinate referrals, test results and reports
- Patient invoicing and receipting (Medicare, DVA, private billing) and end of day reconciliations
- Faxing, scanning, filing, and mailing documentation
- Provide key support to Respiratory and Sleep Physicians and Scientists

**Personal**
- Your personal presentation will be impeccable within the workplace
- You will comply with Health and Safety requirements
- You are willing to undertake additional training and professional development when required
- You will support diversity in the workplace, and help us foster a caring and supportive environment for staff, patients, families and colleagues
- Excellent communication skills are required along with computer and technology capability

**Skills and Abilities**
- Maintain patient confidentiality
- Work in a team as well as autonomously
- Manage workflow, and delegate and prioritize appropriately
- Demonstrate excellent attention to detail and strong language skills and literacy

**This position requires our Medical Secretary/Receptionist to join us in either a part time or full time role as soon as possible.**

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 24 per week

**Salary**: $28.00 - $35.00 per hour

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Clayfield, QLD 4011: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Medical Secretary/Reception: 1 year (preferred)
- Receptionist: 1 year (preferred)

Licence/Certification:

- Australian Driver's Licence (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

Application Deadline: 04/08/2023