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Casual Professional
4 months ago
Collaborative, innovative and supportive work environment
- The position is located at VU’s City Tower Campus
**About Us**:
At Victoria University, our aim is to be a global leader in dual-sector learning and research by 2028. Join us on the journey and help us achieve our strategic drives embedded in our Strategic Plan 2022-2028: Start well, finish brilliantly. One of the drivers “Thriving place to Study and Work” will enable us to continue to create places that our students and staff love to belong and feel immense pride.
**About the Role**:
The primary purpose of the Casual Professional Support Officer is to provide support and assistance to administrative, teaching staff and academics on the use of the VU Collaborate (the D2L Brightspace LMS) and all associated tools and systems.
**This is a Casual Position at HEP5 classification ($48.14 per hour) plus employer superannuation working up to 36.75 hours per week until December 2024.**
An example of the duties you may perform include:
- Monitor and respond to helpdesk tickets and LiveChat, escalating issues as appropriate
- Provide technical support to administrative, teaching, and academic staff in the use of LMS (VU Collaborate) and associated tools and system
- Update guides, documentation, resources and the VU Collaborate websites for staff and students
**About You**:
We would like to hear from you if you have:
- Aptitude or ability to work with relevant University systems and databases.
- Ability to work independently, seeking clarification and advice from the Professional Learning Coordinator or relevant University policy and procedures as needed.
**What We Offer**:
**How to Apply**:
To view a copy of the duty statement, please **click here **.
**Applications close at 11:59pm, 19th March 2024.**
**Who Do You Contact?**
**Our Commitment to Protecting Country**:
Victoria University honours its deep diversity as a foundation for collaboration and social progress. We will demonstrate sensitivity in respecting First Nation perspectives. We will ensure that we respect our Indigenous voices and commit to sustainable Protecting Country. We will take leadership responsibility, in all that we do, to improve the health and wellbeing of our local and global communities, and the planet that we share.
Victoria University is committed to inclusion and diversity, achieving gender equality in senior roles, and strongly encourages suitably qualified and experienced people to apply.