Ward Clerk

2 weeks ago

Melbourne, Australia Holmesglen Private Hospital Full time

_Full time position available_
- _Development opportunities and full training provided _
- _Free on-site staff car parking and close to public transport_

Are you energetic, customer service focused and love working with people? Then this is the role for you

Holmesglen Private Hospital is seeking a ward clerk to join our team on a fulltime basis in our Patterson ward (General/Surgical). You will play a key role working within our supportive team to ensure our patients have a positive experience during their care.

You will work closely with the Nurse Unit Manager and ward nurses in the Gen/Surgical ward and will be responsible for bookings, pre-admissions, discharge, billing and compiling medical records. Experience with Medical software (i.e. Charm and WebPAS) is essential.

**About us**

Holmesglen Private Hospital is a world class facility located in the South Eastern region of Melbourne. Close to public transport and with affordable onsite parking.

Holmesglen Private is a state of the art 147 bed hospital, comprising of a 24/7 Emergency Department, 6 bed Intensive Care Unit (ICU), 9 bed specialised Coronary Care Unit (CCU), 12 bay Day Infusion Unit and 5 specialised inpatient units. - including Oncology, Urology, ENT, Orthopaedics, Plastic Surgery, Interventional Cardiology and Rehabilitation Services

**As an administration officer your responsibilities will include**:

- Perform a broad range of administration duties including:

- Manage a busy reception desk
- Answer and redirect calls
- Organise appointments and prepare admission paperwork
- Conduct follow up requests and make reminder calls for visits
- Maintain accurate and effective record management systems including preparation of medical records
- Manage the collection of excesses/co payments
- Coordinate with staff from other departments
- Complete other clerical tasks such as data entry

**Essential Criteria**:

- Authority to Work in Australia
- 1-2 years’ medical administration or medical reception experience
- Experience with Medical Software i.e. Charm and WebPAS.
- Excellent interpersonal and communication skills
- Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast paced environment
- Strong attention to detail
- Experience in MS Office (Outlook, Word, and Excel)

**Why Healthscope?**
When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.
- Flexibility to work across one or multiple hospitals across our network.
- Discounted health insurance
- Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.

**_ Come and be the difference in our patient's lives_**.**

**Applications close**: 3rd of May 2024

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