Property Manager

3 weeks ago

Brisbane, Australia JLL Full time

JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

**What this opportunity involves**:
Due to business expansion, we are seeking for a Property Manager to join us in Brisbane. This is a great opportunity to join us and work alongside our well-esteemed client to deliver exceptional property management and leasing outcomes to our Client’s national portfolio.

You will form part of the Property Management team with an assigned portfolio. You will be based on-site with the client in their Brisbane CBD office with hybrid working.

**What this role involves**:
Proactively develop and manage the relationships with the Landlord, Sub-Tenants and Client to ensure service delivery expectations are exceeded
Be the first point of contact for all communication with Landlords and Sub-Tenants including proactive engagement to undertake preventative maintenance, capital works, Landlord consents and lease obligations
Drive activity with Landlords in emergency situations
Monitor and manage all work orders which are a Landlord responsibility to not greater than 30 days unless as approved as part of a larger strategy
Ensure compliance with all relevant legislation, occupational health and safety, environment and risk management policies and procedures via the Facilities Managers
Manage Landlord and Sub-Tenant obligations as per the terms of the lease
Support make-good and all other lease termination commitments at expiry or sooner determination and facilitate onsite and remote handback with the Landlords
Proactively liaise with the Lease Administration team to ensure all lease terms are accurately reflected in the lease information database (Portfolio) in a timely manner
Manage Portfolio to ensure data accuracy of >98%
Assist in management of property operating expenditure across the portfolio including: preparation of budgets, management of debtors and reporting, expenditure reporting, seeking opportunities to reduce costs and increase revenue while adhered to the agreed financial timetable;
Support to achieve financial year budget within +/- 1%, excepting any variances agreed with the Client (such as changes to network plan or site closures)
Ensure payment of relevant lease expenses in a timely manner - including outgoings, statutory costs, insurance and any other costs payable under the lease
Review and validate monthly rent roll variances and provide commentary on changes
Assist with regular portfolio management reports, within specified timeframes, detailing property status and performance including recommendations on property and leasing issues

You must have full working rights in Australia with the ability to undertake police and security checks
Relevant Real Estate Certification or registration with a proven track record in commercial property management
Experience working in a high volume environment with a major landlord or retailer preferred
Demonstrated effective client relationship skills - able to interact face to face or via video link with stakeholder of all levels
Ability to deal with a variety of complex issues concurrently, within tight operational deadlines
Goal oriented and focused on meeting performance targets
Excellent client service and communication skills
Ability to work well in a team environment
Driver’s Licence required

**What you can expect from us**:
Great employee discounts off fitness & other renowned bands
Active Social Club
Well-being program
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
Hybrid / flexible working

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to

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