Personal Services Team Leader

2 weeks ago

Hobart, Australia Tasmanian Government Full time

Public Trustee

Trustee Services

Applications must be submitted by Monday 12 February, 2024 11:55 PM

**Position details**:
**Applications close**:

- Monday 12 February, 2024 11:55 PM AEST**Award/Classification**:

- Tasmanian State Service Award - General Stream Band 5**Salary**:

- $96,584.00 to $101,313.00 per annum**Employment type**:

- Permanent, full-time**Region**:

- South**Location**:

- Hobart**Job description**:

- This position contributes to the efficient and effective operation of the Personal Services Team in the Public Trustee by leading a team in undertaking financial administration, which includes managing a complex caseload, exercising a formal delegation and discretion and engaging in proactive client service and relationship building to meet the objectives of the organisation.- The Public Trustee are looking for their next LEADER_
- There is a new opportunity now available for a Team Leader to make their mark in our Hobart office. _

We’re looking for an individual who can captain their team with their comprehensive knowledge & understanding of the trustee industry, while supervising and building the skill sets of the Team Members through continued coaching, training and support.

Public Trustee supports reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants with disability. If you have individual requirements that need to be accommodated in order to participate in an interview or recruitment activity, please inform the contact listed at the end of this vacancy.

We are a diverse and inclusive workplace and understand the importance of flexible working arrangements. Talk to us about how this could work for you.

**Hours per fortnight**:
73.50 hours per fortnight - flexible options available.

**Major Functions**:
1. Supervise a team who manage files with a high degree of complexity, providing guidance and support ensuring that financial administration is managed effectively in accordance with relevant legislation, procedural guidelines and client instructions.

2. Manage a small caseload of files with a high degree of complexity, ensuring that financial administration is managed effectively in accordance with relevant legislation, procedural guidelines and client instructions.

3. Represent Public Trustee at Tasmanian Civil and Administrative Tribunal hearings and provide operational guidance to the Tribunal in accordance with relevant legislation and how it applies to our role.

4. Engage in and promote proactive client service and relationship building with clients, colleagues and stakeholders.

5. Assist in the development of the technical skills base and the associated behaviours required within the team through the provision of monitoring, training, coaching and performance feedback as required.

6. Exercise a high-level formal delegation and discretion in relation to the management of files and act for the Manager Personal Services Team, as required.

**Requirements**:
The Head of State Service has determined that the person nominated for this vacancy is to satisfy a pre-employment check before taking up the appointment, promotion or transfer.

The following checks are to be conducted:
1. Pre-employment checks
- Arson and fire setting
- Violent crimes and crimes against the person
- Sex-related offences
- Drug and alcohol related offences
- Crimes involving dishonesty
- Crimes involving deception
- Making false declarations
- Malicious damage and destruction to property
- Serious traffic offences
- Crimes against public order or relating to the Administration of Law and Justice
- Crimes against Executive or the Legislative Power
- Crimes involving Conspiracy

2. Disciplinary action in previous employment.

3. Identification check.

**Download the**:
**How to apply**:
**For more information**:
Benjamin Goldfinch
Manager, Personal Services Team
Phone: (03) 6235 5223

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