Multicultural Support Officer Sydney

3 months ago

Parramatta, Australia SSI Full time

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.

Do you want to work with a leading purpose driven, community-based organisation and make a real positive difference?
SSI’s vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families to reach their potential.
In the role of an MSO you will support clients and community members to achieve self-agency and thrive. The role does this in a variety of ways from welcoming and orientating new arrivals to Australia, supporting migrants to build their independence in the community and when accessing services, providing language support to case workers, engaging with their ethnic and faith community to provide information & referral and providing cultural insights to build the capacity of the wider staff team and sector. There are some administration components to this role which require digital and written skills.
About the Team
The Shared Services team at SSI provides support to service delivery program areas across the organisation. Our MSO workforce is a great strength of SSI. It allows programs to deliver services in a clients first language and with a culturally responsive approach. The Shared Services team is diverse, flexible and responsive, allowing us to support the changing needs of our clients and programs.

**Responsibilities**:

- Helping build their capacity so they can learn about the services offered and how to navigate them independently in the future
- Supporting clients to attend appointments or events
- Language support for interactions between clients and internal/externals services and teaching clients how to use professional interpreting services when required and providing clients with basic words and phrases in English which they can use to help start them on their Settlement journey
- Transporting clients by car or public transport to activities, supervisions, and other appointment they may have. Supporting clients to learn about the public transport system and how to use navigation tools Transporting clients
- Organizing and accompanying clients to workshops and information sessions, conducting orientation sessions workshops for clients, interpreting for workshops Workshops and information sessions support services:

- Assisting clients in settling into short term or long-term accommodation. Support clients to inspect properties and learn general accommodation requirements in Australia Accommodation support services:

- assisting them to achieve their goals, supervising Child Protection Out of Home Care visits or youth work type support Support to Children and Youth:

- Providing newcomers with information about living in Australia (in accordance with client handbook), providing general guidance General Orientation activities:

- to provide information about SSI services, arrange information sessions or activities for communities Engage with Ethnic/Faith communities
- Using cultural background to assist programs co-design activities by identifying community needs Cultural consultancy

About You
You will need to be able to speak, read and write in any other language whilst also being proficient in written and spoken English. Highly desirable to be able to drive and have your own vehicle.
Preferred Language
- Farsi
- Dari

If you have the capability to achieve success in this role and are interested in creating an impact for communities who need your support, we would love to hear from you
Recruitment Pool

**Please note**: If you are successful through the recruitment assessment process, but there are no current vacancies which match your region or language, you will be placed in our recruitment pool for any future opportunities that may come available in the next 3-6 months.
About our Benefits
- Access to Talent Pools to utilise your other skills and experience across the organisation
- Access to in-house training and learning opportunities for professional development and growth.
- Access to our inhouse wellbeing programs
- Working alongside professional and dedicated team members all wanting to make a difference in our communities.

About our Recruitment Process
At SSI we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting chil

  • Multicultural Community Liaison Officer

    3 months ago

    Parramatta, Australia NSW Government -NSW Police Force Full time

    **Clerk Grade 3/4**: - **Temporary Full-Time up to 11 months**: - **Parramatta** **About us** The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a...

  • Multicultural (Pacific Communities) Child

    1 month ago

    Parramatta, Australia NSW Department of Communities and Justice Full time

    Division: Northern CPPYJ- Location: Parramatta, NSW, AU, 2150- Req ID: 69290**Multicultural (Pacific Communities - Fijian, Tongan or Maori) Child Protection Caseworker - Parramatta** **Do you want to use your language and cultural skills to work within the community?** DCJ is all about keeping families together so that children thrive at home. We’re...

  • Rohingya Speaking Multicultural Support Officer

    3 months ago

    Parramatta, Australia SSI Full time

    Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people...

  • Associate Director Communications Multicultural Nsw

    4 days ago

    Parramatta, Australia NSW Department of Communities and Justice Full time

    Division: Multicultural NSW- Location: Parramatta, NSW, AU, 2150- Req ID: 69882**Associate Director | Communications** **Multicultural NSW** - **Location: Parramatta**: - **Employment type: Temporary full time up to 30 June 2025**: - **Grade: 11-12**: - **Salary**:$139,787 - $161,662 pa plus employer contribution to superannuation and annual leave...

  • Communications & Marketing Manager Multicultural Nsw

    4 days ago

    Parramatta, Australia NSW Department of Communities and Justice Full time

    Division: Multicultural NSW- Location: Parramatta, NSW, AU, 2150- Req ID: 69884**Communications & Marketing Manager** **Multicultural NSW** - **Location: Parramatta**: - **Employment type: Temporary full time up to 30 June 2025**: - **Grade: 9/10**: - **Salary**: $120,859 - $133,183 pa plus employer contribution to superannuation and annual leave...

  • Disability Support Worker

    4 months ago

    Parramatta, Australia Flourish Support Services Full time

    **About us**: Flourish Support Services is a bespoke disability services provider operating in the greater Western Sydney region. Our vision is to assist our clients in achieving and exceeding their goals and supporting them to develop increased skills and confidence to live a meaningful and fulfilling life. **The role**: We are seeking talented, reliable,...

  • Policy and Project Officer

    4 days ago

    Parramatta, Australia NSW Department of Communities and Justice Full time

    Division: Multicultural NSW- Location: Parramatta, NSW, AU, 2150- Req ID: 69885**Policy and Project Officer - Settlement** - **Location -** Parramatta****: - **Employment type**:Ongoing and 12-month temporary roles (with a view to ongoing) are available - **Grade**:7/8 - **Salary**:106,024 - 117362 pa plus employer contribution to superannuation and annual...

  • Support Services Officer

    4 months ago

    Parramatta, Australia SSI Full time

    Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people...

  • Dentist - HealthcareLink Support

    4 months ago

    Parramatta, Australia HealthcareLink Support Full time

    About The Location:Our client presents an exceptional opportunity for registered dentists who have a strong desire to establish their practice efficiently within a supportive and innovative environment. They currently own conveniently located practices in the rapidly expanding Western regions of Sydney, guaranteeing access to densely populated areas....

  • Child/ Adolescent Counsellor

    1 month ago

    Parramatta, Australia Master Minds Full time

    **Job Opportunity: Counsellor** **Position**: Subcontractor Counsellor **Location**: Parramatta office, Sydney based **Start Date**: Immediate **About Us**: We are a dedicated organisation committed to providing inclusive support and guidance to diverse communities. Our focus is on the well-being and development of all people regardless of age, ethnicity...

  • Medical Practitioner

    3 days ago

    Parramatta, New South Wales, Australia Gorilla Jobs Full time

    {"title": "General Practitioner Opportunity", "subtitle": "Work with a diverse patient base in a multicultural area of Sydney", "content": "We are seeking a skilled General Practitioner to join our team in a dynamic and diverse area of Sydney. Our clinic offers a range of services, including dentistry, pathology, and allied health services, making it an...

  • Support Services Coordinator

    4 months ago

    Parramatta, Australia SSI Full time

    Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people...

  • Executive Support Officer

    3 months ago

    Parramatta, Australia NSW Government -NSW Police Force Full time

    **Clerk Grade 3/4**: - **Ongoing Full-Time**: - **Parramatta, Sydney Olympic Park** **About us** The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a...

  • Aipc - Student Support Officer

    3 months ago

    Parramatta, Australia UP Education Full time

    **Who are we?** The Australian Institute of Professional Counsellors is a private Registered Training Organisation and private provider of Higher Education specialising in the delivery of external education programs in counselling, community services, financial counselling, youth work, relationship counselling and various business courses. AIPC and our...

  • Project Support Officer

    3 months ago

    Parramatta, Australia NSW Government -NSW Police Force Full time

    **Clerk Grade 7/8**: - **Temporary Full-Time up to 10/01/2026**: - **Sydney Olympic Park and Parramatta** **About us** The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and...

  • Hsp Initial Services Support Workers

    3 months ago

    Parramatta, Australia SSI Full time

    Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people...

  • Digital Content Support Officer

    5 days ago

    Parramatta, Australia Talenza Full time

    Our leading NSW Government client are hiring for a highly capable Digital Content Support Officer to join the organisation. Role Title: Digital Content Support Officer Contract Duration: ASAP Start till 28/02/2025. Daily Rate:$375 - 400 + Super per day. Location: Parramatta (2150) Office/WFH Hybrid. Key Accountabilities: This...

  • Support Worker

    4 months ago

    Parramatta, Australia The Co-Group Limited Full time

    **About Us** The Co-Group is a growing charitable, not-for-profit (NFP) organisation which offers opportunities for support workers to provide care for clients that include in-home supports, group homes, and day centres in the disability and aged care industry. The Co-Group employs a multicultural and diverse workforce including visa...

  • Support Worker

    4 months ago

    Parramatta, Australia The Co-Group Limited Full time

    **About Us** The Co-Group is a growing charitable, not-for-profit (NFP) organisation which offers opportunities for support workers to provide care for clients that include in-home supports, group homes, and day centres in the disability and aged care industry. The Co-Group employs a multicultural and diverse workforce including visa...

  • Customer Engagement Support Officer

    2 weeks ago

    Parramatta, New South Wales, Australia Endeavour Energy Full time

    In the evolving landscape of energy, Endeavour Energy stands at the forefront, providing essential services to over 2.7 million residents in New South Wales. With a workforce exceeding 1,700 dedicated professionals, we are a leading employer in the Greater West of Sydney. We are on the lookout for skilled individuals who are passionate about their work and...