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Administrative Service Officer 3
5 months ago
**Administrative Service Officer 3 - Perinatal Mental Health Administration Services Officer Level 3**
**(**
**Job Number**:
**0294S**
**)**
**Description**
**Directorate**
- Canberra Health Services**Branch**
- Mental Health, Justice Health and Alcohol and Drug Services**Section**
- Perinatal and Infant Mental Health Consultation Services**Position Number**
- 60386**Position Title**
- Perinatal Mental Health Administration Services Officer Level 3**Classification**
- Administrative Services Officer Class 3**Vacancy Type**
- Permanent Part-time (22.05) hours per week**Location
- Canberra Wide**Base Annual Salary**
- $68,685 - $73,920**Contact Officer**Closing Date**
- 16 March 2023**Our Vision**: creating exceptional health care together
**Our Role**: to be a health service that is trusted by our community
**Our Values**: Reliable, Progressive, Respectful and Kind
**POSITION OVERVIEW**:
The **Perinatal and Infant Mental Health Consultation Service (PIMHCS) **is a community based, multidisciplinary service for women with moderate to severe mental health problems who are planning pregnancy, are pregnant, and in the first year after birth. We aim to provide specialist perinatal consultation, mental health assessment and advice to clients and to referring services.
The **Mother-Infant Dialectical Behaviour Therapy (MI-DBT)** program is a new program for women in the perinatal period with Borderline Personality Disorder and/or complex Post-Traumatic Stress Disorder. These conditions are characterised by difficulty with emotional regulation, self-harm, and challenges in relationships. The MI-DBT group helps mothers to learn to manage their own emotional dysregulation, and also to help their children to manage emotions, feel safe, and build trust in the attachment relationship.
This role requires the provision of high-quality customer service to all people accessing the PIMHCS and MI-DBT programs. Although the role is primarily attached to the MI-DBT team, you will also provide administrative support to the PIMHCS and broader CAMHS teams, alongside a team of administrative officers.
**DUTIES**:
Under limited direction of the PIMHCS Team Manager and the MI-DBT team members, you will perform administrative tasks which will support the day-to-day functioning of the program.
You will:
- Provide high quality customer service to all people accessing the CAMHS, PIMHCS and MI-DBT services.
- Be responsible for the coordination of clinics inclusive of scheduling consumer appointments, managing room bookings, liaising with child-care providers, typing of correspondence and accessing consumer records as requested.
- Undertake accurate data entry to maintain various software packages
including use of ACT Health Digital Health Record (DHR).
- Provide administrative support including word processing, file management, photocopying, processing mail, receipting monies, reception and facility duties as required.
- Actively participate and contribute to a team environment.
- Participate in Quality Improvement Programs or Projects as necessary.
- Undertaking other duties appropriate to this level of classification which contribute to the operation of the section.
**ABOUT YOU**:
**Behavioural Capabilities**
- good customer services skills to provide helpful, non-judgemental and professional customer service to people who attend the program
- administration skills to be able to provide quality work outputs
- organisational skills to be able to manage workload
**Position Requirements/Qualifications**:
Mandatory
- CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates and contingencies.
Desirable
- Experience working in a busy work and sometimes challenging environment.
- Have an understanding of how the National Standards and Quality Health Service (NSQHS) indicators align with this role.
- Fulfil the responsibilities of this role as detailed in the CHS Exceptional Care Framework, Clinical Governance Framework, Partnering With Consumers Framework and all other related frameworks.
- Undergo a pre-employment National Police Check.
- Obtain a Compliance Certificate from OMU (Occupational Medicine Unit) relating to assessment, screening, and vaccination processes against specified infectious diseases.
**- **Prior to commencing this role, a current registration issued under the
_Working with Vulnerable People (Background Checking) Act 2011_ is required. For further information on Working with Vulnerable People registration refer to - Working with vulnerable people (WWVP) registration (act.gov.au)
**Note**: This is a perma
