Ict Manager

**Salary packaging - maximising your take home pay**:

- ** Flexible hours to suit your needs**:

- ** Great opportunity to grow within the Company**

**The Organisation**

Community Support Incorporated is a leading provider of home care services in the disability and aged care sectors, as well as support coordination. We have been providing services in the community for over 30 years across South Australia and provide a professional and collaborative work environment with a clear focus on person-centred care for our clients.

When you work with us, you are joining a supportive, employee focused organisation committed to your personal and professional development. We are continually growing and taking on new clients and we are seeking people who share the same values as CSI to join our organisation. We are currently expanding into palliative care and have many exciting things to come in the future.

**About the role**:
We currently have a permanent full-time opportunity for an ICT Manager to join our Community Support team located at Wayville

The Information and Communications Technology (ICT) Manager is responsible for ensuring technology enables and enhances the organisation’s strategic objectives and facilitates all users achieving their operational priorities. This will include supporting and developing systems and staff, and maintaining and developing all internal, hosted, and virtualised IT infrastructures alongside the organisation’s outsourced IT support partners.

The ICT Manager will be key in coordinating and providing IT support directly to Community Support staff. The role will also provide business Level 1 and Level 2 technical support, ensuring all staff are equipped with the technical tools they need to work most efficiently. The ICT Manager will be the Subject Matter Expert (SME) for Lumary, Skedulo and Pendula. This role also involves the effective documentation of processes and end user notes and instructions for relevant systems.

**Essential Requirement**:

- Bachelor’s degree in information technology, computer science, network engineering, or a similar field.
- Minimum 3 years’ experience in a similar role
- Experience with managing computer systems, network administration, and network installation
- Experience in Office 365 & SharePoint
- Experience with Azure AD and Meraki
- Experience with landline phone hardware and software, including troubleshooting
- Experience in software implementation in the human services industry

**Skills Required**:

- Proven working experience as an IT Manager or relevant experience
- Excellent knowledge of technical management, information analysis and of computer hardware/software systems
- Expertise in data centre management and data governance
- Hands-on experience with computer networks, network administration and network installation
- Ability to manage personnel

**Culture and benefits**:
Our vision is to help our clients live, their life, their way. We underpin everything we do on our organisational values and always strive to deliver care and support that is personalised, connected, safe and professional.

We strongly believe in supporting the people who support our clients, and in exchange for your expertise we have a great range of employee benefits on offer, including:

- NFP Salary Packaging
- Flexible working hours
- Supportive and collaborative coaching and development
- Extensive learning and development opportunities

We hope to hear from you soon

**Please note**:All applicants are required to provide evidence of their COVID Vaccination status, as required by the Emergency Management (In-home and Community Aged Care and Disability Support Workers Vaccination) (COVID-19) Direction 2021.