Account Support Manager

3 months ago

Rhodes, Australia Hewlett Packard Enterprise Full time

Account Support Manager

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.

**Who We Are**:
We currently have an exceptional opportunity for an Account Support Manager to provide support in our New South Wales region. In this role, you will perform a range of activities depending on customer need. You will act as a trusted advisor and will be a team player with excellent communication skills that takes pride in technical troubleshooting & delivering exceptional customer service. Working within these areas will provide you with unique experiences, & exciting challenges.

This is a hybrid role, requiring leadership and account management experience, with an array of duties from pre-sales to implementation and post-sales service. As an ASM you'll look after major accounts and work closely with field support engineers, other account managers, professional services, sales account and support teams. If you are customer centric, self-driven and can remain cool under pressure this is a perfect role for you.

**Your Key Responsibilities**:

- Single point of contact for customers. A key accountability is to solve problems in a timely & efficient manner while balancing customer satisfaction.
- Relationship development and maintenance, including regular meeting with customers and vendors
- Service escalations, review of incident reports and rebuild
- Continuous involvement in sales and pre-sales, active seeking for new leads
- Managing and coordinating delivery of a routine maintenance support

**About You**:

- Experience in Account Management
- Ability to work independently with a high level of integrity
- Previous experience in a customer facing IT or Engineering role preferred.
- ITIL Foundation certification highly regarded.
- Excellent communication skills and experience in writing customer incident reports using technical data.

Join us and make your mark

**We Offer**:

- A competitive salary and extensive social benefits
- Diverse and dynamic work environment
- Work-life balance and support for career development
- An amazing life inside the element Want to know more about it?

Then let’s stay connected

Australia

LI-Hybrid

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need.

**Additional Skills**:
**What We Can Offer You**:
**Health & Wellbeing**

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

**Personal & Professional Development**

**Diversity, Inclusion & Belonging**

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

**Let's Stay Connected**:
australia #servicesandsupport

**Job**:
Services
**Job Level**:
Expert

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

**Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.**

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

  • Account Support Manager

    5 months ago

    Rhodes, Australia Hewlett-Packard CDS GmbH Full time

    This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. **Who We Are**: We currently have an exceptional opportunity for an Account Support Manager to provide support in our New South Wales region. In this role, you will perform a range of activities depending on customer need. You will act as a trusted...

  • Account Manager

    6 months ago

    Rhodes, Australia LLS Australia Full time

    We are seeking a dynamic and results-driven Account Manager to join our team. The Account Manager will play a critical role in maintaining and expanding relationships with our existing clients while also driving new business growth. This position serves as a bridge between our Business Development Managers (BDMs) and the Recruitment Team, ensuring seamless...

  • Account Manager

    5 months ago

    Rhodes, Australia IRI Worldwide (Australia) Full time

    **So, why Circana?** We’re progressive, inclusive and people focused. We seek to create a down to earth culture which balances work and home life and enables our team to be the best that it can be. Our people are important to us and we offer a number of fantastic benefits including; - Flexibility with the hours you work, and where you work them - Employee...

  • Account Manager

    1 month ago

    Rhodes, Australia IRI Worldwide (Australia) Full time

    **Let’s be unstoppable together!** At Circana, we are fuelled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe...

  • Virtual Account Manager

    2 months ago

    Rhodes, Australia Hewlett Packard Full time

    Our **Virtual Account Manager** is responsible for generating leads, advancing the sales process, closing new and existing business and revenue growth objectives by effectively articulating the value proposition associated with HP’s products and services. The Virtual Account Manager will be required to leverage social, digital, video, chat, phone and...

  • Virtual Account Manager

    1 month ago

    Rhodes, New South Wales, Australia HP Australia Full time

    Job Title: Virtual Account ManagerHP Australia is seeking a highly motivated and experienced Virtual Account Manager to join our team. As a Virtual Account Manager, you will be responsible for generating leads, advancing the sales process, and closing new and existing business opportunities.Key Responsibilities:Generate leads and advance the sales process...

  • Virtual Account Manager

    2 months ago

    Rhodes, New South Wales, Australia HP Australia Full time

    Job Title: Virtual Account ManagerHP Australia is seeking a highly motivated and experienced Virtual Account Manager to join our team. As a Virtual Account Manager, you will be responsible for generating leads, advancing the sales process, and closing new and existing business opportunities.Key Responsibilities:Generate leads and advance the sales process...

  • Virtual Account Manager

    2 months ago

    Rhodes, Australia HP Australia Full time

    Virtual Account ManagerDescription -Our Virtual Account Manager is responsible for generating leads, advancing the sales process, closing new and existing business and revenue growth objectives by effectively articulating the value proposition associated with HP’s products and services. The Virtual Account Manager will be required to leverage social,...

  • National Account Manager

    5 months ago

    Rhodes, Australia Nestle Operational Services Worldwide SA Full time

    **POSITION SNAPSHOT** Location: Rhodes + Flexible working arrangements Full Time Permanent **THE OPPORTUNITY** Joining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier...

  • Account Manager

    1 month ago

    Rhodes, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Account Executive

    2 months ago

    Rhodes, Australia Nestle Operational Services Worldwide SA Full time

    **The Opportunity** As an Account Executive on Woolworths, you will play a pivotal role in supporting our Senior Customer Business Manager to develop and execute our ambitious plans. Your responsibilities will encompass end-to-end management of our Field & activation plans, ensuring our agreed plans are effectively brought to life in store. In addition,...

  • Account Executive

    2 months ago

    Rhodes, Australia Nestle Operational Services Worldwide SA Full time

    **The Opportunity** Unique opportunity as an Account Executive across all Grocery customers, you will play a pivotal role in supporting our Senior Customer Business Manager to develop and execute our ambitious plans. Your responsibilities will encompass end-to-end management of our Field & activation plans, ensuring our agreed plans are effectively brought...

  • Account Executive

    2 months ago

    Rhodes, Australia Nestle Operational Services Worldwide SA Full time

    **The Opportunity** Nestlé has a unique opportunity for an Account Executive across our Grocery customers, including Woolworths and Nestle Cereals/Cereal Partners Worldwide (CPW). In this role, you will play a pivotal role in supporting our Senior Customer Business Manager to develop and execute our ambitious plans. Your responsibilities will encompass...

  • Accounts Receivable

    5 months ago

    Rhodes, Australia Superior People Recruitment Full time

    **General Purpose** To provide financial, clerical and administrative services to ensure efficient, timely collections of amounts due within customer terms. **Main Job Duties and Responsibilities** - Monitoring customer accounts and following up for non-payments, delayed payments, and other irregularities - Follow up on collections and allocate payments -...

  • Account Executive

    5 months ago

    Rhodes, Australia Fuse Recruitment Full time

    **Rhodes NSW 2138** **$80,000 - $120,000 + super** **Full time** *** **We are seeking an experienced Account Executive, for a role with an award winning brokerage. We would love to hear from you!** Working in a dynamic and supportive team, you will leverage your skills as an account executive to managing the existing portfolio while driving new...

  • Collection Officer

    5 months ago

    Rhodes, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Account Executive

    5 months ago

    Rhodes, Australia Fuse Recruitment Full time

    Account Executive - **Location**: - Rhodes - New South Wales - **Work Type**: - Full Time - **Salary**: - $100,000.00 - $120,000.00 Annual - **Reference**: - BH-26336 Join an established team who are specialists in their craft - Gain exposure to complex risk and custom insurance solutions - Grow your name in the market and leverage relationships - A...

  • Account Executive

    5 months ago

    Rhodes, Australia Nestle Operational Services Worldwide SA Full time

    Pets are our passion, safety is our promise and progress is our pledge. We work smarter, not harder. As a result, we’re widely known as a ‘Best Place to Work’. We make some of the world's most popular and trusted food brands and are committed to advancing the science, health and food products for pets. **POSITION SNAPSHOT** Location: Rhodes,...

  • Sales Account Specialist

    5 months ago

    Rhodes, Australia Nestle Operational Services Worldwide SA Full time

    **POSITION SNAPSHOT** Location: South-Eastern Sydney, Illawarra Shoalhaven, Canberra, Wagga Wagga & Southern NSW **THE OPPORTUNITY** Nestlé Health Science was created in 2011 by Nestlé, the leading food and beverage company. We are a unique health science company focused on advancing the role nutrition plays in changing the course of health for consumers,...

  • Account Manager

    5 months ago

    Rhodes, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...